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Travel Clerk Supervisor Job
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| Employer Name: Jensen Travel Company Ltd. |
SpiderID: 13887717 |
| Location: Burnaby, British Columbia |
Date Posted: 11/17/2024 |
| Wage: 24.5 Hourly |
Category: Business/Management |
| Job Code: |
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| Number Of Openings: 1 |
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Job Description:
JOB DUTY DESCRIPTION
Supervising Staff: Managing and providing guidance to travel clerks, including training, scheduling, and performance evaluations.
Reservations and Bookings: Overseeing the booking of flights, accommodations, transportation, and other travel-related services.
Budgeting and Pricing: Setting and monitoring budgets for travel arrangements, including negotiating rates with airlines, hotels, and other service providers.
Compliance and Regulations: Staying informed about travel regulations, safety, and security measures, and ensuring that the agency complies with relevant laws and industry standards.
Problem Solving: Addressing and resolving issues related to travel arrangements, cancellations, or changes, and providing alternative solutions when necessary.
Team Coordination: Collaborating with other travel agency staff, such as travel agents, to ensure a seamless travel booking process for clients.
Customer Feedback: Gathering and analyzing feedback from clients to improve the quality of services provided.
May perform the same duties as travel clerks supervised, which includes the following:
a.Client Services: Interacting with clients to assist with travel arrangements, provide information on travel destinations, and handle client complaints or concerns.
b.Itinerary Planning: Collaborating with clients to plan and create travel itineraries that meet their preferences and requirements.
c.Documentation: Ensuring that all necessary travel documentation, such as visas and passports, is in order and providing guidance to clients on these requirements.
d.Record Keeping: Maintaining accurate records of transactions, reservations, and client information.
Job Requirements:
Work conditions and physical capabilities
Attention to detail
Personal suitability
Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent written communication
Organized
Team player
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 1
Education Required: High School
Overnight Travel: None
Vacation Time: 2 weeks / year
Job Benefits:
Health/Dental Benefits, Paid Holidays, Vacations, and Sick Leave
Company Profile:
Welcome to Jensen Travel, your premier travel agency proudly serving the vibrant communities of Richmond and Burnaby. At Jensen Travel, we’re more than just travel experts; we’re your dedicated partners in crafting unforgettable journeys.
Contact Information:
| Contact Name: Jensen Travel |
Company Type: Employer |
| Company: Jensen Travel Company Ltd. |
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| City: Burnaby |
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| State: British Columbia |
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| Zip: V5H 2A9 |
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Web Site: www.jensentravel.com
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