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IT Support Intern - Part-Time Job
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| Employer Name: |
SpiderID: 13792662 |
| Location: Libertyville, Illinois |
Date Posted: 7/17/2024 |
| Wage: Negotiable |
Category: Finance/Investment |
| Job Code: 2024-16572 |
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Job Description:
 This opportunity is part-time, on-site 3 days a week, with Monday being a set day in our Libertyville location. This internship starts this summer through the summer of 2025, or after.
Position Summary: Part of overall IT Infrastructure team to provide first and second level support to internal IT customers. To maintain and enhance existing infrastructure systems throughout the organzation inlcluding Windows 10/11 computers, Office 365, networked printers, cellular phones, and windows server enviornments.
Major Responsibilities- Work closely with Support Team to address Snap-on Credit Associate technical issues. This includes taking associate calls, working with the Support Team ticketing system, and follow-up communication once issues are resolved
- Build, configure, support, and diagnose Snap-on Credit’s Libertyville office Windows 10/11 computers
- Participate in team projects that enhance the quality or efficiency of the IT Infrastructure and Support Team
- Develop, define, and communicate user/technical procedures for products supported by the IT Infrastructure and Support Team
- Interact with other departments to implement and maintain critical applications and solutions to improve productivity
- This position has frequent in-person and phone contact with users, peers, and managers
- Strong ability to investigate, upgrade, and stage new technologies as needed
Requirements:
- Working knowledge of Window 10/11 operating system
- Working knowledge of Microsoft Office productivity suite.
- Initial education in Computer Studies or other technical field
- Effectively communicate technical issues in simple terms to fellow associates
- Clear communication with fellow IT team members and Management team
- Able to adapt to a changing environment and priorities
Effort: Part-time work during normal office hours
Working Environment: Normal office environment
Snap-on is an equal opportunity employer: Minority/Female/Disabled/Veteran
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: Snap On |
Company Type: |
| Company: Snap On |
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