Senior Program Manager, Medical Care Solutions job Rancho Cordova California
Senior Program Manager, Medical Care Solutions job Rancho Cordova California
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Senior Program Manager, Medical Care Solutions Job

Employer Name: SpiderID: 13705305
Location: Rancho Cordova, California Date Posted: 3/22/2024
Wage: Negotiable Category: Insurance
Job Code: 17002G8-2191

Job Description:
Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California's Mission is to ensure all Californians have access to high-quality care at an affordable price. Blue Shield is focused on improving health care delivery by working closely with providers and making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 4 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than $325 million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.

We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.


• Key business partner to internal and external stakeholders including Sales, Account Management, Implementation, new and renewing clients and Third Party Administrators
• The position will have oversight and accountability for Medical Care Solutions product and group implementations, RFP responses, internal and external client audits, program presentations as needed, creation and maintenance of program materials.
• This position is responsible for driving collaboration within Medical Care Solutions to maximize effectiveness and efficiency related to operational and system enhancements.
• Will maintain collateral on the Sales ePod and coordinate with Brand, Legal and the Privacy office.
• Ensure data exchanges with TPAs and increase automation within Shield Link.
• Works in collaboration with other BSC teams to execute on initiatives and programs by working with key account team members, oversee and develop high-cost case summaries, finalist presentations, triage operational escalations, maintain the Medical Care Solutions intake database
• Leads critical initiatives that require cross team or business unit oversight as assigned, including support to key customers and programs.


• Bachelor's Degree or equivalent plus 8-10 years' experience in operations, systems, data management
• Excel, Power Point, Word, and Visio
• Project planning and management
• Strong skills with Microsoft Office Suite, including PowerPoint, Excel, Word, and Outlook
• Health-care experience required. Familiarity with health care delivery system in California.
• Excellent verbal and written communication skills, including the ability to speak comfortably to diverse audiences

• Experience in leadership
• Ability to synthesize voluminous information into a concise story
• Excellent interpersonal communication skills, including active listening, self-management and awareness, emotional intelligence, and ability to flex interpersonal style situationally
• Collaborative approach
• Good skills with critical thinking, negotiation, and creative problem solving
• Strong organization skills and business acumen

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Blue Shield of California Company Type:
Company: Blue Shield of California

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