Technical Support Supervisor job Edmonton Alberta
Technical Support Supervisor job Edmonton Alberta
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Technical Support Supervisor Job



Employer Name: Caliph Digital Ltd. SpiderID: 13683085
Location: Edmonton, Alberta Date Posted: 2/24/2024
Wage: Category: Information Technology
Job Code:
Number Of Openings: 1

Job Description:
Title: Technical Support Supervisor

Employer: Caliph Digital Ltd.
Address: 10329 61 Avenue NW suite 1, Edmonton, AB T6H 1K9

Wages: $ 29.00/ hour

Vacancies: 2 vacancies

Joining: As soon as possible

Employment type: Permanent employment, Full time
35 to 40 hours /week

Employment conditions: Day, MorningEmployment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Youth

How to apply
By email
caliphdigitaljobsedm@gmail.com
The employer accepts applications from:
Canadian citizens and permanent residents of Canada.
Other candidates with or without a valid Canadian work permit.


Job Requirements:
Overview
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Work setting
Private company, corporation or industry
Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Supervision
No supervision responsibility
Experience and specialization
Computer and technology knowledge
Linux
HTML editing software
Salesforce
JavaScript
MS Office
PHP
Benefits
Other benefits
Free parking available
Parking available


Job Criteria:
Start Date: As soon as possible
Position Type: Full-Time Permanent
Years of Experience Required: 2
Education Required: High School
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: General Manager Company Type: Employer
Company: Caliph Digital Ltd.
City: Edmonton
State: Alberta
Zip: AB T6H 1K9

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