The ideal candidate for the Dental Equipment Service Technician role will be located close to or in the Seattle/Bellevue Washington area, and is someone who embodies a blend of technical skill and exceptional customer service. This position demands a quick learner who can efficiently adapt to various on-the-job situations, as the role involves providing repair services for dental equipment in practitioner's offices.
Job Overview:
This job is about fixing dental equipment in offices. You'll work under a supervisor, learn from experienced workers, and improve your customer service. Your goal is to make customers happy and keep them coming back by doing a great job.
Key Responsibilities:
- Fix and sometimes install equipment for customers nicely and professionally.
- Have all the tools you need to do your job.
- Finish installing, fixing, and checking equipment with a supervisor's help.
- Figure out problems and find solutions.
- Understand what customers need and help them.
- Keep your van stocked with the right stuff.
- Write reports about your work quickly.
- Go to training sessions to learn more.
- Follow safety rules and wear safety gear when needed.
- Talk to your team and report your work progress.
- Finish all your tasks on time and tell customers about what you did.
- Do all your paperwork on time, like reports and expense forms.
- Follow rules about using the company car and report any accidents.
- Help with other projects if needed.
Work Experience:
- At least 2 years of experience in fixing things and working with customers.
Preferred Education:
- High school or special training in this field. A college degree or technical certification is a plus.
General Skills & Competencies:
- Good at solving problems.
- Can work on your own.
- Know basic computer terminology.
- Good at talking to people.
- Professional and careful.
Specific Knowledge & Skills:
- Know about systems that use fluids, mechanics, and electricity.
Travel / Physical Demands:
- You'll need to deliver, install, and fix heavy equipment. Sometimes, you'll have to bend, lift, and climb a lot.
Salary Range:
The posted range for this position is $46,800.00 - $70,200.00 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
Benefits:
This position is eligible for a bonus/incentive/commission not reflected in the posted range.
Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.