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User Support Technician Job
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| Employer Name: 707205 N.B. LTD. (Cellrox) |
SpiderID: 13443807 |
| Location: Saint John, New Brunswick |
Date Posted: 6/14/2023 |
| Wage: $25.50/hour |
Category: Computer Hardware |
| Job Code: |
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| Number Of Openings: 1 |
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Job Description:
Work setting:
Computer hardware or software retailer/wholesaler, On-site customer service,
Urban area, Retail business
Job duties:
Communicate electronically and in person with computer users experiencing
difficulties to determine and document problems experienced, Consult user
guides, technical manuals and other documents to research and implement
solutions, Provide advice and training to users in response to identified
difficulties, Collect, organize and maintain a problems and solutions log for use
by other technical support analysts, Supervise other technical and non technical
support workers in this group, Set up equipment for employee use, performing
or ensuring proper installation of cables, operating systems, or appropriate
software, Resolve problems that arise, such as customer complaints and supply
shortages, Organize and maintain inventory, Order merchandise, Sell
merchandise
Personal suitability:
Accurate, Client focus, Efficient interpersonal skills, Excellent oral
communication, Excellent written communication, Initiative, Organized, Team
player, Reliability, Flexibility.
Work conditions and physical capabilities:
Fast-paced environment, Work under pressure, Tight deadlines, Attention to
detail, Combination of sitting, standing, walking, Standing for extended periods
Job Requirements:
Languages: English
Education: Secondary (high) school graduation certificate
Experience: Minimum 1 year
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 1
Education Required: High School
Overnight Travel:
Vacation Time:
Company Profile:
Electronics sale and repair.
Contact Information:
| Contact Name: Syed Shoaibullah Hussaini |
Company Type: Employer |
| Company: Cellrox |
Phone: |
| Street: 519 Westmorland Rd |
Fax: |
| City: Saint John |
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| State: New Brunswick |
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| Zip: E2J 3W9 |
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