User Support Technician job Saint John New Brunswick
User Support Technician job Saint John New Brunswick
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User Support Technician Job

Employer Name: 707205 N.B. LTD. (Cellrox) SpiderID: 13443807
Location: Saint John, New Brunswick Date Posted: 6/14/2023
Wage: $25.50/hour Category: Computer Hardware
Job Code:
Number Of Openings: 1

Job Description:
Work setting:
Computer hardware or software retailer/wholesaler, On-site customer service,
Urban area, Retail business

Job duties:
Communicate electronically and in person with computer users experiencing
difficulties to determine and document problems experienced, Consult user
guides, technical manuals and other documents to research and implement
solutions, Provide advice and training to users in response to identified
difficulties, Collect, organize and maintain a problems and solutions log for use
by other technical support analysts, Supervise other technical and non technical
support workers in this group, Set up equipment for employee use, performing
or ensuring proper installation of cables, operating systems, or appropriate
software, Resolve problems that arise, such as customer complaints and supply
shortages, Organize and maintain inventory, Order merchandise, Sell
Personal suitability:
Accurate, Client focus, Efficient interpersonal skills, Excellent oral
communication, Excellent written communication, Initiative, Organized, Team
player, Reliability, Flexibility.
Work conditions and physical capabilities:
Fast-paced environment, Work under pressure, Tight deadlines, Attention to
detail, Combination of sitting, standing, walking, Standing for extended periods

Job Requirements:
Languages: English
Education: Secondary (high) school graduation certificate
Experience: Minimum 1 year

Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 1
Education Required: High School
Overnight Travel:
Vacation Time:

Company Profile:
Electronics sale and repair.

Contact Information:
Contact Name: Syed Shoaibullah Hussaini Company Type: Employer
Company: Cellrox Phone:
Street: 519 Westmorland Rd Fax:
City: Saint John
State: New Brunswick
Zip: E2J 3W9

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