User Support Technician job Mississauga Ontario
User Support Technician job Mississauga Ontario
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User Support Technician Job

Employer Name: 11289594 Canada Inc. (Mobiphix) SpiderID: 13242535
Location: Mississauga, Ontario Date Posted: 2/17/2023
Wage: $29/hour Category: Computer Hardware
Job Code:
Number Of Openings: 1

Job Description:
Job Responsibilities: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties,
Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Combination of sitting, standing, walking

Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Judgement, Organized, Team player.

Job Requirements:
Languages: English

Education: High school

Experience: 1 year to less than 2 years

Computer and technology knowledge:
-Networking software
-Networking hardware
-Desktop applications

Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 1
Education Required: High School
Overnight Travel: None
Vacation Time: No Paid Vacation

Company Profile:
Retail and repair of electronics

Contact Information:
Contact Name: Shaoibullah Hussaini Syed Company Type: Employer
Company: 11289594 Canada Inc. (Mobiphix) Phone:
Street: 5080 Timberlea Blvd, Unit: 19 Fax:
City: Mississauga
State: Ontario
Zip: L4W 4M2

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