User Support Technician job Brampton Ontario
User Support Technician job Brampton Ontario
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User Support Technician Job

Employer Name: 10019941 CANADA INC. (Future Tech) SpiderID: 13237451
Location: Brampton, Ontario Date Posted: 2/15/2023
Wage: 29/hour Category: Computer Hardware
Job Code:
Number Of Openings: 1

Job Description:
Job Duties:
-Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
-Consult user guides, technical manuals and other documents to research and implement solutions
-Provide advice and training to users in response to identified difficulties
-Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-Participate in the redesign of applications and other software
-Supervise other technical support workers in this group
-Provide business systems, network and -Internet support to users in response to identified difficulties
-Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Supervision: 3-4 people

Work conditions and physical capabilities:
-Fast-paced environment
-Work under pressure
-Tight deadlines
-Attention to detail
-Combination of sitting, standing, walking
-Standing for extended periods

Job Requirements:
Languages: English

Education: Secondary (high) school graduation certificate

Experience:1 year to less than 2 years

Work setting: Computer hardware or software retailer/wholesaler

Personal suitability:
-Client focus
-Efficient interpersonal skills
-Excellent oral communication
-Excellent written communication
-Team player

Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 0
Education Required: High School
Overnight Travel: None
Vacation Time: No Paid Vacation

Company Profile:
Retail and repair of electronics.

Contact Information:
Contact Name: Kashif Baloch Company Type: Employer
Company: Future Tech Phone:
Street: 25 Peel Center Drive Fax:
City: Brampton
State: Ontario
Zip: L6T 3R5

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