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User Support Technician Job
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| Employer Name: 10019941 CANADA INC. (Future Tech) |
SpiderID: 13237451 |
| Location: Brampton, Ontario |
Date Posted: 2/15/2023 |
| Wage: 29/hour |
Category: Computer Hardware |
| Job Code: |
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| Number Of Openings: 1 |
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Job Description:
Job Duties:
-Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
-Consult user guides, technical manuals and other documents to research and implement solutions
-Provide advice and training to users in response to identified difficulties
-Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-Participate in the redesign of applications and other software
-Supervise other technical support workers in this group
-Provide business systems, network and -Internet support to users in response to identified difficulties
-Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision: 3-4 people
Work conditions and physical capabilities:
-Fast-paced environment
-Work under pressure
-Tight deadlines
-Attention to detail
-Combination of sitting, standing, walking
-Standing for extended periods
Job Requirements:
Languages: English
Education: Secondary (high) school graduation certificate
Experience:1 year to less than 2 years
Work setting: Computer hardware or software retailer/wholesaler
Personal suitability:
-Accurate
-Client focus
-Efficient interpersonal skills
-Excellent oral communication
-Excellent written communication
-Initiative
-Judgement
-Organized
-Team player
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 0
Education Required: High School
Overnight Travel: None
Vacation Time: No Paid Vacation
Company Profile:
Retail and repair of electronics.
Contact Information:
| Contact Name: Kashif Baloch |
Company Type: Employer |
| Company: Future Tech |
Phone: |
| Street: 25 Peel Center Drive |
Fax: |
| City: Brampton |
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| State: Ontario |
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| Zip: L6T 3R5 |
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