MineStar Support Specialist (NOC 2282) job Gogama Ontario
MineStar Support Specialist (NOC 2282) job Gogama Ontario
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MineStar Support Specialist (NOC 2282) Job

Employer Name: Toromont CAT SpiderID: 12855084
Location: Gogama, Ontario Date Posted: 9/7/2022
Wage: Category: Computer Software/Programming
Job Code:
Number Of Openings: 1

Job Description:
Employer Name: Toromont CAT

Company description: Toromont Cat is your Cat Dealer in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, P.E.I., Newfoundland and Labrador, and Nunavut. We are dedicated to supplying and servicing new and used equipment, delivering a superior customer experience and exceptional product support to the markets we serve.

Location of Work: Côté Gold Mine location (Cote Project C/O Wood Plc, Medium Grade Ore Pile (MGO)
Sultan Industrial Road, Off Hwy 144, Gogama ON, P0M 1W0 Canada

Title of Position: MineStar Support Specialist (NOC 2282)

Language: English or French

Vacancies: 1

Type of Position: Permanent, full time

Job Duties:

The MineStar Support Specialist will be embedded at the Côté Gold Project. They are responsible for supporting and servicing the CAT MineStar Technologies that make autonomous mining trucks (AMTs) possible. These include the 793F Autonomous Haulage Solution (AHS) layer, Fleet, Terrain, Site Aware, and Command systems. Responsibilities include commissioning the AHS layer for new mobile equipment, planned AHS layer calibrations, troubleshooting and repair of onboard hardware and software issues, and diagnostics for all major fleet management systems
• Perform routine diagnostics and calibrations of the 793F AHS layer during scheduled maintenance activities.
• Provide advanced troubleshooting and repair of the software and hardware for major fleet management systems including AHS layer, Fleet, Terrain, Site Aware, and Command.
• Execute these repairs in the field alone or alongside the service team in a breakdown situation.
• Perform commissioning activities for new mobile equipment on site.
• Responsible for documenting site specific procedures for installation, commissioning, troubleshooting, and repair of MineStar technologies.
• Record and report on MineStar operational metrics both internally and to the customer.
• Work closely with the Caterpillar and Customer Site Managers on various special projects focused on improving the overall performance of the Cat MineStar system.
• Other responsibilities will be varied and broad in nature, depending on the needs of the operation and the application.
• Provide feedback to Caterpillar on MineStar system enhancements requests.
• Requires frequent interaction with the customer as well as engineering organizations within Caterpillar.

Skills Required:
• Hands on experience with Caterpillar equipment operation
• Knowledge of Control and Guidance Systems, GNSS systems
• Documentation, Standard Work Experience, Compliance tracking
• Cat MineStar Operations Experience
• Mine Planning experience
• Cad/Cam, Vulcan or other Mine Engineering software experience
• Business Objects Experience
• Strong written and oral communication skills to interface with customer
• An understanding of mine maintenance planning systems

Experience Required:
• Minimum 1-year experience with product support/CPI systems, preferably with Caterpillar/Dealer systems

Education Required:
• College level Diploma in Computer and Information Systems, Computer Engineering Technology, Engineering or equivalent experience

Wage & Hours: $70,592 -$88,239
• Number of hours per day: 12 hours per day
• Number of days per week: 7 days
• Number of hours per week: 84 per week
• Working schedule: rotation 2 weeks of work followed by 2 weeks off
• Shift rotation (as applicable): afternoon and night shifts may be required;
• Overtime: starts after 168 hours for a 2 week in - 2 week out schedule

☒ Disability Insurance
☒ Dental Insurance
☒ Pension
☒ Extended medical insurance (e.g. prescription drugs, paramedical services, medical services and equipment)
☒ Other (if applicable):
+ Night Shift Premium where applicable - $2.50 per hour
+ Remote Site Premium where applicable – $7500 per year, unless when at an Artic site $13,208
+ Shift Schedule allowance where applicable – 5% of regular income
+ Bonus (variable, company and individual performance based)
+ Travel Time Allowance per policy
+ Premium time for worked stats in addition to stat pay
+ Any floater or vacation payout

Type of Vacation:
☒ Days Number: 10
☐ % Amount:

Anyone who is qualified and can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your application. Only qualified applicants will be contacted.

To apply: Email: gkaur@toromont.com

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Toromont CAT Company Type: Employer
Company: Toromont CAT
City: Gogama
State: Ontario
Zip: P0M 1W0

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