Fraud Specialist job New York New York
Fraud Specialist job New York New York
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Fraud Specialist Job



Employer Name: SpiderID: 12751414
Location: New York, New York Date Posted: 7/15/2022
Wage: Negotiable Category: Banking/Mortgage
Job Code: 2022-1599

Job Description:

This position is expected to be hybrid:

 

“Due to the nature of our business in New York City, please note that UNFCU will require that you show current proof of COVID-19 vaccination upon acceptance of employment.”

 

Under general supervision, responsible for the daily analysis of fraud detection software alerts, investigating incidents of reported fraud, and providing general administrative support to the Fraud Investigation team. Complies with UNFCU policies and procedures; and performs related duties as assigned.


  • Daily review and analysis of fraud detection software alerts to identify possible incidents of fraud related to members’ accounts.
  • Respond to phone calls and emails from members and staff directed towards the Fraud Investigation area.
  • Contact and interact with members as necessary to confirm incidents of possible fraud and provide assistance and fraud prevention awareness.
  • As directed by supervisor, investigate incidents of reported fraud. Gather information and prepare Fraud Investigation Reports.
  • Maintain and order supplies for the department.
  • Other duties as assigned by supervisor.

  • High School diploma and 2 years experience with direct customer service in the financial services industry
  • Computer proficiency and basic to intermediate MS Office and applicable software skills
  • Basic research and investigation skills
  • Ability to organize work and set priorities
  • Good verbal and written communication skills
  • Ability to manage relationships at all levels throughout the organization and membership
  • Willingness to work flexible hours


Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:


Contact Information:
Contact Name: United Nations Federal Credit Union Company Type:
Company: United Nations Federal Credit Union
City:
State:
Zip:

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