Sr. Program Coordinator - Public Health Science Job

The Department of Public Health Science Department has an exciting opportunity for a Full Time Sr. Program Coordinator. The Sr. Program Coordinator provides administrative support to faculty and acts as a liaison between faculty, students, and other Universities. This position assists in the development, monitoring, and reporting of departmental budgets. Under the direction of the Project Manager, the Senior Program Coordinator of Online Programs will provide administrative support for DPHS Online Programs. The Senior Program Coordinator will assist in the planning, implementation and tracking of a variety of programs associated with the DPHS Online Programs initiative. The Senior Program Coordinator is an integral part of the DPHS Online Programs team and, working closely with the Project Manager and Director, is responsible for a broad range of functions typical of an academic program such as: admission and enrollment processes for students; coordination of faculty functions such as class schedule, course materials and syllabi, class roster, and general faculty support; coordination of curriculum and semester schedules; liaison to Online Programs partners, and other internal and external collaborators. This position also assists in the development, monitoring, and reporting of program budgets.

JOB FUNCTIONS

• Responsible for the daily operations of the DPHS Online Programs.
  


• Provides administrative support including meeting arrangement, agendas, progress tracking, documentation and event management.
  


• Provides administrative support to the programs' faculty director and committees which includes meeting minutes and various ad hoc reports.
  


• Provides support (virtually and in-person) to course instructors.
  


• Acts as a liaison for DPHS Online Programs, the Online Programs Advisory Board and committees, to those within and outside the University.
  


• Collaborates with other program coordinators to accomplish shared projects and responsibilities.
  


• Communicates directly with guest speakers and provides logistical support if needed.
  


• Exercises discretion and independent judgment to complete special assignments and reports that require collecting, analyzing and organizing data, which is used to make recommendations to the Project Manager concerning certificates and programs.
  


• Works closely with the Web Developer on website content and design of publicity materials. Ensures accuracy of and regular updates to the Online Programs website.
  


• Responsible for literature searches, data collection, market analyses and PowerPoint presentations for the Project Manager and Director.
  


• This individual will also complete a variety of special projects and co-curricular activities under the direction of the Project Manager of Online Programs.
  


• Responsible for ensuring applications are processed and admission decision notifications are done in a timely manner.
  


• Oversees student services in the Online Programs and coordinates internally and externally of DPHS to resolve routine and non-routine problems.
  


• Understands when to notify Project Manager of arising issues and is proactive in identifying problems before they escalate.
  


• Acts as an academic advisor and connects students to useful campus resources.
  


• Coordinates assessment of online programs.
  


• Responsible for managing the content and accuracy of all departmental and student records.
  


• Maintains a professional and positive attitude, exceptional client serviced from lead stage through enrollment, foster beneficial working relationships, and display exceptional verbal and written communication skills.
  


• Works closely with students to continuously evaluate their learning experience and improve quality and value of the program.
  


• Registers students for courses using University procedures and systems.
  


• Acts as an academic advisor for students in the program and as a career advisor for prospective and continuing students.
  


• Develops strategic partnerships with external entities and organizations.
  


• Creates monthly budget reports to ensure operations are within plan.
  


• Assists with database maintenance and enrollment management.
  


• Ensures administrative processes and associated forms for instructor services are completed in a timely manner.
  


• Responds to various instructor requests and telephone, email, and internet submissions for all programs.
  


• Prepares faculty payroll for the program.
  


• Plans and participates in open houses for the department.
  


• Adheres to University and unit-level policies and procedures and safeguards University assets.
  

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Minimum Requirements

Education:

High school diploma or equivalent required. Bachelor's or Master's degree preferred.

Experience:

Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.
  


• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
  


• Ability to process and handle confidential information with discretion.
  


• Ability to work evenings, nights, and weekends as necessary.
  


• Commitment to the University's core values.
  


• Ability to work independently and/or in a collaborative environment.
  


• Proficiency in computer software (i.e. Microsoft Office).