Computer Service Technician job Regina Saskatchewan
Computer Service Technician job Regina Saskatchewan
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Computer Service Technician Job

Employer Name: 101301249 Saskatchewan Ltd. DBA MobileQ Regina SpiderID: 11534971
Location: Regina, Saskatchewan Date Posted: 10/22/2021
Wage: Category: Computer Hardware
Job Code:
Number Of Openings: 1

Job Description:
101301249 Saskatchewan Ltd. DBA MobileQ Regina

Job Title: Computer Service Technician
Wages Offered: $32.25 Hourly
Language Requirement: English
Job Type: Full-Time & Permanent (at-least 30 hours per week)

Reports to: Business Manager
Job Type: Computer Service Technician

Start date of employment: ASAP
Minimum Education Required: College level diploma or any courses in computer network administration, hardware support or related to computer science are preferred. Successful completion of secondary school (grade 12) is required
Experience: At least one year of work experience in the field of computer user support and networking is required
Position Available: 01
National Occupational Classification (NOC): 2282

Job location: Southland Mall, 2965 Gordon Road, Regina, SK S4S 6H7

We are looking for a knowledgeable individual who is focused and driven towards providing exceptional customer service. Reporting to Business Manager, the Computer Service Technician will be responsible for handling various desktop, laptop, tablets computer device related troubleshooting, diagnostics and solutions. The ideal candidate should also have the basic knowledge of computer networking & hardware (LAN, WAN, Wireless Network configurations, desktop/laptop and hardware configurations RAM, CPU, HDD/SSD, device drivers, MAC OS etc.)

Job Requirements:
Key Responsibilities:

- Interact with customers who bring their computer devices (desktop computers, laptops, macbooks, gaming PCs, tablet devices or cellular devices) in store and understand problems/issues they face and make notes accordingly.
- Diagnose the issues using tech manuals, Microsoft web manuals or online forums and with own prior experience and suggest the best solution to customers' along with the price quote
- Provide online support to various customers over the phone and/or phone calls in order to diagnose and/or resolve technical issues such as any issues they are facing with computer hardware, installed software or device drivers
- Provide software or hardware related support to customers like problems they face with their installed applications or softwares, tablets, desktop or laptop computers or any other devices such as routers, switches, wireless routers, etc.
- Provide support for various computer operating system configurations and provide support to various customers facing any such issues
- Maintain a log notating support issues in an excel sheet/ database application and prepare a meaningful report to be discussed with business manager on a monthly basis
- Perform any other computer service or repair related duties as per manager's instructions

Skills Preferred:
- Knowledge of desktop computer, laptop and tablet parts and issues with software, operating system and device drivers etc.
- Knowledge of Mac OS, desktop applications, MS Office and MS Windows OS

How to Apply:
Please e-mail resumes to:

Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Years of Experience Required: 1
Education Required: High School
Overnight Travel:
Vacation Time:

Company Profile:
Cellular phones, computer repairs, diagnostics and accessories retail store.

Contact Information:
Contact Name: Muhammad Bilal Company Type: Employer
Company: 101301249 Saskatchewan Ltd.
City: Regina
State: Saskatchewan
Zip: S4S 6H7

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