Director of Internal Communications job New York New York
Director of Internal Communications job New York New York
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Director of Internal Communications Job

Employer Name: SpiderID: 10734958
Location: New York, New York Date Posted: 6/16/2021
Wage: Negotiable Category: Fundraising
Job Code: 5307056002

Job Description:


The ACLU seeks a full-time position of Director of Internal Communications in the Communications Department of the ACLU's National office in New York, NY.

The ACLU Communications Department creates, maintains, and expands message narratives to engage our supporters and other target audiences, to help protect and expand civil liberties and civil rights, and also illustrate the value and impact of the ACLU's transformational work. Through our messaging, engagement with newsmakers, our written content, creative branding, and visual identity, we encourage support for the ACLU and help to build a more perfect union.

Reporting to the Chief Communications Officer, the Director of Internal Communications is responsible for developing a consistent approach to strategic internal communications across the ACLU, in consultation with senior leadership and departmental management. The Director of Internal Communications will coordinate and convene internal communicators throughout the organization to effectively devise a consistent and creative approach to communications, through the development of overall internal messaging, strategic planning, and coordination and integration of different internal stakeholders' communications needs.


  • Work closely with senior leadership to develop integrated strategic communications messaging and planning for internal audiences and stakeholders that conveys leadership priorities, alignment and transparency on issues of importance to the organization

  • Serve as communications advisor and support to departmental leadership for effective division, department, and organization-wide level communications

  • Establish and oversee an internal communications working group of internal communicators from various departments (Affiliate Support & Nationwide Initiatives Department, Executive Department, Administration & Finance Division, Human Resources Department, Equity, Diversity, Inclusion & Belonging (EDIB) team, Legal and NPAD)

  • Create a holistic communications plan that represents the needs of the main internal communications stakeholders (such as the Affiliate Support & Nationwide Initiatives Department, Executive Department, Administration & Finance Division) and ACLU departments and Centers to ensure effective, engaging, consistent communications that connects all staff to the ACLU mission, organizational priorities and programmatic updates

  • Integrate consistent messaging across main internal communications meetings and all staff-wide communications (eg. emails, newsletters, updates, podcasts) including: townhalls, all-staff meetings, office hours, leadership gatherings, Employee Resource Groups (ERGs), and others

  • Work closely with Communications Department colleagues and EDIB team to help grow a more inclusive environment through thoughtful, transparent communications; including establishing a regular rhythm for sharing and soliciting feedback from ERGs

  • Develop and execute an effective and consistent internal communications measurement program to regularly evaluate and improve internal communications efforts

  • Oversee an editorial calendar for internal communications channels including digital channels, meetings and manager toolkits

  • Serve as the Communications department lead on the Hub editorial committee

  • Engage in special projects and other duties as assigned

  • Center principles of equity, inclusion, and belonging in all work, embedding the values in program development, policy application, and organizational practices and processes

  • Demonstrate a commitment to the mission of the ACLU

  • Demonstrate a commitment to diversity within the office using a personal approach that values all individuals and respects differences in regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability and socio-economic circumstance

  • Demonstrate a commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts


  • Bachelor's degree in communications or marketing preferred

  • 10 years of communications experience, preferably within nonprofit or NGOs, including specific responsibility for internal or employee communications preferred

  • Experience as a senior communications professional and an effective leader of communications or editorial staffs

  • Success in designing and implementing creative, innovative, and effective internal communications strategies

  • Strong knowledge and understanding of communications technology, including email platforms, content management platforms, and other related technology

  • Demonstrated knowledge and understanding of working in, and navigating complex organizational structures

  • Deep experience with crises communication management

  • Superior creative services management skills

  • Strong writing and editing skills, including a proven track record of writing effectively for different communications vehicles, formats, and audiences, and the ability to simplify complex information for lay audiences

  • High organizational and time management skills

  • Ability to successfully collaborate with colleagues employing a high level of diplomacy


The annual salary for this position is $159,135 (Level D). This salary is reflective of a position based in New York, NY. This salary will be subject to a locality adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. Note that most of the salaries listed on our job postings reflect New York, NY salaries, where our National offices are headquartered.


The ACLU dares to create a more perfect union - beyond one person, party, or side. Our mission is to realize this promise of the United States Constitution for all and expand the reach of its guarantees.

For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it's ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people from government abuse and overreach.

Equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization - one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression and anti-racism internally as we are externally. Because whether we're in the courts or in the office, we believe 'We the People' means all of us.

The ACLU is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. Black people, Indigenous people, people of color; lesbian, gay, bisexual, transgender, queer, and intersex people; women; people with disabilities, protected veterans, and formerly incarcerated individuals are all strongly encouraged to apply.

The ACLU makes every effort to assure that its recruitment and employment provide all qualified persons, including persons with disabilities, with full opportunities for employment in all positions.

The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: American Civil Liberties Union, Inc Company Type:
Company: American Civil Liberties Union, Inc

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