Key Account Coordinator - Hydro Flask job Bend Oregon
Key Account Coordinator - Hydro Flask job Bend Oregon
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Key Account Coordinator - Hydro Flask Job

Employer Name: SpiderID: 10519778
Location: Bend, Oregon Date Posted: 5/13/2021
Wage: Negotiable Category: Wholesale
Job Code: R0002580

Job Description:

Join our Hydro Flask Team at Helen of Troy as a Key Account Coordinator and make an immediate impact on our trusted brands. Together, we build innovative and useful products that elevate people's lives everywhere every day. As the world's premier company for insulated products, Hydro Flask began with a challenge: to create a reusable water bottle that truly performs in any environment. It had to keep hot liquids hot and cold liquids cold. Period.

Do you love unique problems and challenges? We are a group of hard-working people and outdoor enthusiasts who are constantly putting our products to the test and delivering "ahh" experiences to engaged consumers worldwide. We live our brand values every day, supporting a reliable, playful, adaptive, honest, inclusive, and unconventional culture where employees can learn, thrive, and grow.

Our Hydro Flask Team is based in breathtaking Bend, Oregon. There is a desert to the East of town and mountains to the West. Our geography says a lot about who we are. We bike, ski, swim, do yoga, run, hike, and play outside. We grill and share kombucha and growlers in our backyards. We go for it wholeheartedly. That may sound like the weekend, but that is how we live every day of the year. We also offer a casual and dog-friendly environment.

What you will be doing:

The Key Account Associate serves as the primary business contact for our Key Accounts, channel reps, and shareholders for all assigned Food & Beverage partners. The KAA proactively ensures that assigned Key Accounts and channel reps receive the tools, attention, and information needed to deliver delight and grow the business!

  • First point of contact for all questions and topics for assigned Key Accounts and associated Reps.
  • Proactively review account performance & discuss with Sales Reps on a regular basis.
  • Ensure reps are provided with applicable product samples, and advised of all changes as appropriate and are aware of details regarding KA order file, supervise incoming orders, volume discounts, or other special promotions or targets.
  • Find opportunities for increased sales and propose these opportunities to Buyers, Sales Manager and Director.
  • Maintain high level of service and positive relationships with assigned key accounts and proactively problem solving, so we deliver delight.
  • Provide contacts and partners with applicable on-boarding or updated documents (finance, credit, T&C, Policy, KA vendor compliance, etc.).
  • Communicate and showcase all upcoming new product offerings and changes to product line.
  • Submit new item paperwork to buyers; follow up on new item submissions.
  • Maintain customer portals for assigned KA’s.
  • Update POG’s and create suggested assortments.
  • Handle order file, forecasts, revisions, warranties and returns, and promotional programs with assigned KA’s.
  • Identify and resolve order fulfillment issues and communicate to the buyer as appropriate.
  • Enter orders into system and complete set up for EDI as needed.
  • Participates in channel and KA planning and reporting
  • Work with credit specialist and Finance to review credit needs and resolve account issues.
  • Provide input and data for demand planning and S&OP analytics as requested.
  • Collaborate with marketing team and Product Line Managers to proactively communicate KA updates, meeting notes, training (as requested), selling materials, merchandising displays, etc.

Skills needed to be successful in this role:

  • Excellent social skills both verbal and written, listening skills required
  • Ability to build and deliver effective sales presentations

Minimum Qualifications:

  • Bachelor’s Degree
  • 2 +years’ Experience Providing account support
  • 2 +years in sales positions of increasing responsibility/scale
  • Proficient with MS office
  • Experience with ERP/CRM Programs
  • Authorized to work in the United States on a full-time basis

Preferred Qualifications:

  • Prior experience In Food & Beverage or Outdoor Industry

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skillset, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Contact Information:
Contact Name: Helen of Troy Company Type:
Company: Helen of Troy

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