Director of Operations (NOC 10019) Job

Based at our office, this full-time position is responsible for a comprehensive range of tasks and is an important part of company operation success. A passion for operational excellence, a great eye for detail, strength in problem-solving and superior execution are vital to the success of this position. A competitive compensation package and comprehensive bonus plan are offered.

JOB RESPONSIBILITIES:
● Lead and guide administrative, finance, records management, purchasing, and security staff, ensuring smooth delivery of operational support across all departments
● Recruit, train, and supervise administrative and warehouse personnel to ensure effective workforce performance
● Develop, monitor, and control budgets for projects, construction contracts, equipment, and specialized materials
● Manage vendor relationships, prepare and issue purchase orders, and oversee procurement to support project needs
● Supervise the preparation of proposals and responses to RFPs, ensuring timely submission of required project and compliance documentation
● Direct the production and distribution of technical materials, including shop drawings and submittal packages, for client and consultant review
● Evaluate the effectiveness of administrative systems and prepare reports, recommendations, and presentations for senior management
● Ensure accurate documentation, storage, and archiving project records in line with corporate and industry standards
● Coordinate logistics for the movement of custom water feature components to job sites, liaise with clients to confirm receipt and resolve delivery issues
● Select and manage third-party transportation and logistics services, negotiating service levels and managing allocated budgets
● May be required to assist engineers with water feature projects, supporting initial design concepts and technical coordination to ensure smooth integration between design and construction phases.

QUALIFICATIONS:
● Bachelor’s degree, college diploma or an equivalent combination of education and experience in business administration or a related field
● Minimum of five years’ experience in management or supervisory role
● Proficiency with Microsoft and standard office software applications
● Ability to prepare clear, accurate and professional documentation, experience with AutoCAD or other digital design tools is an asset
● Strong organizational, communication, and interpersonal skills, with the ability to prioritize tasks and meet tight deadlines
● Knowledge of inventory management processes preferred
● Previous experience in a warehouse or construction support setting is an advantage

SKILLS:
● Multi-tasking and prioritization
● Detail-orientation
● Strong team-working skills
● Customer-service skills
● Problem-solving skills
● Quick learners with self-motivation

Vincent Helton & Associates is a Vancouver-based leader in architectural water feature design across the Pacific Northwest. We work with architects, developers, and institutions to create fountains and water features that transform public, residential, and commercial spaces. Our projects range from large-scale commercial fountains to interior features and public art, all designed to highlight the beauty of water while fostering connection and relaxation. Offering full services from design and planning to construction support, we combine creativity and technical expertise to deliver lasting, high-quality results that consistently exceed client expectations.