Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience 1 year to less than 2 years
Personal suitability Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Judgement, Organized, Team player
Computer and technology knowledge Virtualization, JavaOS, Device drivers, Networking software, Networking hardware, Networking security, Internet, Servers, Desktop applications, File management software, Security software, Multimedia software, Word processing software, Presentation software, Mail server software, Communication software, Image editing software, Project management software, Programming software, HTML editing software, Database software, Programming languages, Software development, MS Office, MS Windows, Spreadsheet
Tasks Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment, Evaluate and install computer hardware, networking software and operating system software, Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks, Load computer tapes and disks and install software and printer paper and forms, Provide problem-solving services to network users, Implement data, software and hardware security procedures, Perform routine network start up and close down and maintain control records, Perform data backups and disaster recovery operations, Install, maintain, troubleshoot and upgrade Web-server hardware and software, Set up local area networks and connections to the Internet, Implement network traffic and security monitoring software, and optimize server performance, Modify Web pages, applets and scripts, Research and apply meta-data to Websites and register Websites with search engines, Respond to requests for help and information from Website visitors and Website designers, Perform Web-server backup and recovery operations, Supervise technical staff
Security and safety Criminal record check
Supervision 5-10 people
Work conditions and physical capabilities Fast-paced environment, Working under pressure, Tight deadlines, Repetitive tasks, Physically demanding, Attention to detail, Ability to distinguish between colours, Sitting, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling