National Accounts Director Operations Director - Management Resume Se
National Accounts Director  Operations Director - Management Resume Se
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National Accounts Director/ Operations Director Resume


Desired Industry: Management SpiderID: 82395
Desired Job Location: Ringgold, Georgia Date Posted: 1/16/2020
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 60000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
Dynamic, growth-driven, and visionary professional, with broad-based experience in accounts management, sales and marketing, new business development,

human resources administration, and organizational leadership for business centers.

Adept at developing effective business strategies, wellbeing initiatives and activities, as well as implementing new program that meet and exceed

company objectives and bottom-line results. Armed with verifiable track record of effectiveness in driving sales and revenue beyond established

business goals and expectations. Skilled at securing transactions, identifying opportunities, expanding client base, and ensuring repeat business.


Experience:
RELEVANT EXPERIENCE

COVENANT TRANSPORT SERVICES | CHATTANOOGA, TN
Director of Wellness Sep 2018–Present
 Render oversight to the planning, development, implementation, and management of 6 companies across 15 locations nationwide
 Establish and execute total wellbeing programming focused on minimizing health risk and medical costs, while encouraging healthy lifestyles
 Collaboratively work with vendors and other human resource associates to administer benefit programs and promptly address employee questions

regarding benefits and wellbeing program
 Steer efforts in introducing related activities, such as health screenings, lunch and learn seminars, bloodmobile, flu-shots, and fitness

classes
 Stay informed with current national wellness and wellbeing initiatives and activities to build a network of resources and contacts
 Conceptualize ideas and secure new opportunities to personalize programs toward improvement of employee participation
 Create total health management strategy for internal employees and monitor the measurement communication process around the total health

management program
 Prepare and submit report on goals and outcomes of the program to upper management to guarantee alignment of initiatives
 Introduce a network of employee wellness initiatives toward promotion of programs, and establish well-defined metrics to analyze the

successful return on investment (ROI).
 Play an integral role in ensuring the workplace up-to-date with all applicable health codes and regulations
 Partner with other departments in the company to align efforts and reinforce a culture of wellness
 Assess the newest health trends and studies, in collaboration with outside consultants, while keeping abreast with any changes to health and

safety regulations within government agencies

ROLLING STRONG | CHARLOTTE, NC
Vice President of Accounts Mar 2015–Apr 2018
 Cultivated business relations with clients by establishing communication protocols
 Coordinated with other teams to create prices and conceptualize brand image, while administering marketing and communications to secure and

maintain new and established clients
 Led the development and execution of the vision of products and services, and closely tracked the performance metrics
 Exemplified skills in promoting the company value proposition and continually reaffirming its value to clients, prospects, and their agencies
 Managed key performance indicator (KPI) structure for existing client revenue plan, profitability, new accounts, and end-user adoption
 Displayed competency in conducting revenue forecast, and handled negotiation of business agreements with clients and prospects
 Effectively fostered solid internal relationships at all levels of Account Management, Finance, Operations and IT departments by improving

credibility, collaboration, and team work
 Facilitated world-class demos and presentations to clients, prospects, and end-users online or face-to-face with equal success
 Maintained active involvement in trade associations, market research, product development, business planning and reporting, and special

initiatives implementation
 Demonstrated in-depth knowledge of clients’ business and company’s competition, and communicated key competitive activities to the executive

management
 Received promotion from a part-time health coach position to vice president role

National Account Director Jul 2010–Mar 2015
 Served as key representative for the entire range of services to assigned accounts to drive continuous growth
 Attended in-person meetings with clients to build key relationships and presided over the onsite training with new hires
 Assumed full accountability for staff hiring and terminations as well as program development and implementation
 Took charge of monitoring account billing, scheduling, and payroll approvals
 Spearheaded the design and installation of gyms within various accounts; conducted DOT testing; and oversaw phone application production and

testing
 Provided effectual training and coaching to employees, while directing teams of coaches

THE RUSH FITNESS CENTER | DALTON, GA
Marketing Director Jan 2007– Jul 2010
 Created and executed marketing plans in accordance with market trends
 Managed daily activities of marketing and sales staff and worked closely with advertising and sales staff to promote products and services
 Maintained involvement in trade shows and promotional activities, and keenly analyzed demand for company’s products and services
 Conferred with buying personnel to determine predictions of customer demand
 Fulfilled key tasks, such as sales forecasting, strategic planning, market research, findings and analysis documentation, and products and

services list preparation to ensure continued profit production
 Capitalized on industry expertise in overseeing advertising and media initiatives


Education:
RELEVANT EXPERIENCE

COVENANT TRANSPORT SERVICES | CHATTANOOGA, TN
Director of Wellness Sep 2018–Present
 Render oversight to the planning, development, implementation, and management of 6 companies across 15 locations nationwide
 Establish and execute total wellbeing programming focused on minimizing health risk and medical costs, while encouraging healthy lifestyles
 Collaboratively work with vendors and other human resource associates to administer benefit programs and promptly address employee questions

regarding benefits and wellbeing program
 Steer efforts in introducing related activities, such as health screenings, lunch and learn seminars, bloodmobile, flu-shots, and fitness

classes
 Stay informed with current national wellness and wellbeing initiatives and activities to build a network of resources and contacts
 Conceptualize ideas and secure new opportunities to personalize programs toward improvement of employee participation
 Create total health management strategy for internal employees and monitor the measurement communication process around the total health

management program
 Prepare and submit report on goals and outcomes of the program to upper management to guarantee alignment of initiatives
 Introduce a network of employee wellness initiatives toward promotion of programs, and establish well-defined metrics to analyze the

successful return on investment (ROI).
 Play an integral role in ensuring the workplace up-to-date with all applicable health codes and regulations
 Partner with other departments in the company to align efforts and reinforce a culture of wellness
 Assess the newest health trends and studies, in collaboration with outside consultants, while keeping abreast with any changes to health and

safety regulations within government agencies

ROLLING STRONG | CHARLOTTE, NC
Vice President of Accounts Mar 2015–Apr 2018
 Cultivated business relations with clients by establishing communication protocols
 Coordinated with other teams to create prices and conceptualize brand image, while administering marketing and communications to secure and

maintain new and established clients
 Led the development and execution of the vision of products and services, and closely tracked the performance metrics
 Exemplified skills in promoting the company value proposition and continually reaffirming its value to clients, prospects, and their agencies
 Managed key performance indicator (KPI) structure for existing client revenue plan, profitability, new accounts, and end-user adoption
 Displayed competency in conducting revenue forecast, and handled negotiation of business agreements with clients and prospects
 Effectively fostered solid internal relationships at all levels of Account Management, Finance, Operations and IT departments by improving

credibility, collaboration, and team work
 Facilitated world-class demos and presentations to clients, prospects, and end-users online or face-to-face with equal success
 Maintained active involvement in trade associations, market research, product development, business planning and reporting, and special

initiatives implementation
 Demonstrated in-depth knowledge of clients’ business and company’s competition, and communicated key competitive activities to the executive

management
 Received promotion from a part-time health coach position to vice president role

National Account Director Jul 2010–Mar 2015
 Served as key representative for the entire range of services to assigned accounts to drive continuous growth
 Attended in-person meetings with clients to build key relationships and presided over the onsite training with new hires
 Assumed full accountability for staff hiring and terminations as well as program development and implementation
 Took charge of monitoring account billing, scheduling, and payroll approvals
 Spearheaded the design and installation of gyms within various accounts; conducted DOT testing; and oversaw phone application production and

testing
 Provided effectual training and coaching to employees, while directing teams of coaches

THE RUSH FITNESS CENTER | DALTON, GA
Marketing Director Jan 2007– Jul 2010
 Created and executed marketing plans in accordance with market trends
 Managed daily activities of marketing and sales staff and worked closely with advertising and sales staff to promote products and services
 Maintained involvement in trade shows and promotional activities, and keenly analyzed demand for company’s products and services
 Conferred with buying personnel to determine predictions of customer demand
 Fulfilled key tasks, such as sales forecasting, strategic planning, market research, findings and analysis documentation, and products and

services list preparation to ensure continued profit production
 Capitalized on industry expertise in overseeing advertising and media initiatives


Additional Information:
PROFESSIONAL DEVELOPMENT

License: Licensed Practical Nurse (LPN)
Training: Penn Foster: Fitness and Sports Nutrition | Stress Management
ACE: Advance Personal Training | Advance Nutrition | CDL Wellness Coach
FiTour: Master Practitioner in Weight Training for Women | Group Fitness |
Senior Fitness Performance Weight Training | Youth Fitness
AFAA: Pilates

TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) | Windows and MacOS | Keynote


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