Clinical Operations Management - Healthcare Resume Search
Clinical Operations Management - Healthcare Resume Search
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Clinical Operations/Management Resume


Desired Industry: Healthcare SpiderID: 82388
Desired Job Location: Sugarland, Texas Date Posted: 1/14/2020
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: No
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
Tenured nurse manager and clinician with over 20 years of nursing experience in various clinical disciplines including Infusion therapy, CVICU, multi-disciplinary medical practices, and agency nursing. Results-driven, compassionate, and highly organized professional, equipped with oustanding leadership skills and experience in directing all aspects of nursing operations in outpatient settings. Adept at conceptualizing and implementing nursing programs and treatment plans to provide first-rate care and excellent service to all patients. Highly effective at collaborating with patients, staff, and other healthcare professionals; coupled with the ability to work well under pressure, resolve issues, and multitask in fast-paced environments. Proficient with Microsoft Office Suite (Word and Excel) and numerous EMR systems.



Experience:
MCKESSON | INTRAFUSION, HOUSTON, TX
Clinical Operations Manager, South Central US Region: Texas, Oklahoma, Arizona and New Mexico 2015–2019
• Provide strategic oversight to a team of nurses across various locations specializing in Neurology, Rheumatology and GI
• Create and execute companywide nursing program in accordance with legal procedures, nursing laws, and nursing care standards
• Facilitate quarterly site visits and audits to support the highest level of clinical excellence
• Offer key insights and recommendations on staff requirements to meet clinical needs
• Serve as main point of contact for nurses around clinical care and systems
• Promptly respond to issues between the site of care and corporate operations
• Preside over the training and provide support with specific care location
• Oversee and manage up to 30 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism
• Processes monthly reports for department performance including Profit and loss (P&L), ensuring financial success of million dollar infusion services centers while maintaining exceptional nursing standards of patient care
• Coordinates quality improvement activities (QIA's) to identify performance areas for improvement
• Effectively communicate with multidisciplinary management teams including Revenue Cycle Management, vice preside of sales, business development, chief executive officer (CEO), and chief financial officer (CFO) to ensure financial success and clinical expertise
• Provide strategic oversight to 25 free standing infusion centers
• Collaborate with the Research teams involved with patient care

Clinical Operations Manager, Texas and Louisiana Territory 2014–2015
• Guaranteed the delivery of best possible patient care, services, and satisfaction through clinical excellence of clinical team members
• Partnered with all departments to ensure oustanding patient care, employee, and client satisfaction
• Functioned as advocate for all team members and patients, while providing supervision to infusion centers, employees, and patients within designated territory which included daily operations, training, and staffing
• Managed all aspects of new infusion centers such as site assessment, supply coordination, and furniture and equipment orders
• Liaised with interdisciplinary team members for the modification and establishment of protocols, processes, and procedures as well as implementation of training programs for new hires

Administrative Nurse Manager 2014–2015
• Closely interfaced with clinical operations managers, account managers, and all departments within the clinic regarding clinical and administrative tasks

Infusion Nurse 2003
• Delivered infusion services to multiple Neurology, Rheumatology, Gastroenterology and Infectious disease physician office-based locations in Houston area
• Displayed leadership skills in overseeing day-to-to-day operations of two infectious disease infusion locations and physician office-based infusion center
• Oversaw home health based infusion patients, infusion services and effectively communicated to the physicians for the infectious disease practices
• Collaborated with the infusion care coordinator regarding supply and medication inventory, patient scheduling, insurance verification, and PRN and ancillary staff training
• Held responsibility for the infusion of biologics, intravenous immunoglobulin (IVIg), and other medications for acute and chronic illnesses
• Performed a wide array of duties such as inserting and maintaining peripheral intravenous lines (PIVs); accessing port-a-catheter; administering peripherally inserted central catheter (PICC); and conducting sterile dressing changes per protocol
• Assumed accountability in educating patients and reporting patient progress to physicians
• Provided clinical training for new nursing team members
• Assisted with startup of new infusion centers

HOUSTON METHODIST HOSPITAL, HOUSTON, TX
Staff Registered Nurse, Cardiovascular Intensive Care Unit (CVICU) 2008–2009
• Assisted physicians with bronchoscopy, endoscopy, endotracheal intubation, and elective cardioversion procedures
• Conceptualized and updated plans based on identified needs and assessment data by working closely with other healthcare professionals
• Handled the documentation of patients’ treatment plans, interventions, outcomes, and plan revisions
• Took charge of compiling and evaluating data gathered from monitoring or diagnostic tests
• Managed blood samples and observed patients for signs and symptoms related to transfusion reactions
• Determined abnormal respiratory patterns or breathing sounds indicating problems through pulmonary assessments
• Set up medical equipment and devices such as cardiac monitors, mechanical ventilators and alarms, oxygen delivery device, transducers, and pressure lines
• Evaluated patients’ psychosocial status and needs which included sleep patterns, anxiety, grief, anger, and support systems
• Identified emerging problems involving fluid and electrolyte imbalances by monitoring patients’ fluid intake and output
• Provided medications through injection, orally, gastric tubes, and other methods


Education:
Baccalaureate of Science in Nursing | Houston Baptist University, Houston, TX
Diploma in Practical Nursing | Lafayette School of Practical Nursing, Williamsburg, VA



Affiliations:
Sigma Theta Tau Nursing Honor Society – International Inductee
International Nurses Association
American Nurses Association
Infusion Nurses Society
Immunoglobulin National Society


Skills:
Adept at conceptualizing and implementing nursing programs and treatment plans to provide first-rate care and excellent service to all patients. Highly effective at collaborating with patients, staff, and other healthcare professionals; coupled with the ability to work well under pressure, resolve issues, and multitask in fast-paced environments. Proficient with Microsoft Office Suite (Word and Excel) and numerous EMR systems


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