Business Consultant Analyst or Project Manager - Information Technol
Business Consultant   Analyst or Project Manager - Information Technol
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Business Consultant / Analyst or Project Manager Resume


Desired Industry: Information Technology SpiderID: 82294
Desired Job Location: Hutto, Texas Date Posted: 11/14/2019
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 75000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Masters Willing to Relocate: No


Objective:
Solutions-oriented, success-driven, and analytical professional, offering progressive experience in business analysis, project management, and customer service.

Expert at supporting the implementation of technology solutions; delivering strategic business analysis services; identifying opportunities; and applying Agile methodologies and best practices to improve efficiency. Effective leader, adept at providing guidance to cross-functional teams toward the achievement of organizational objectives. Equipped with excellent communication and interpersonal aptitudes in collaborating and establishing productive relationships with personnel and key stakeholders.


Experience:
Professional Experience

CGI, Belton, TX
Information Technology (IT) Consultant Jan 2015–Present
Provide assistance to the Utilities group and Asset Resource Management (ARM) intellectual property (IP) as member of the Client Support Group, accountable for providing guidance and training to team members in both implementation and support
Deliver services to clients to help them work on the right assets at the right time, ensuring efficiency and saving time and money
Serve as a team lead responsible for guaranteeing the readiness of new members in handling client challenges in an effective and efficient manner
Demonstrate expertise in resolving complex and high-priority problems for numerous top US utility providers and clients through root cause analysis and effective communication with cross-functional teams
Facilitate open communication with clients to establish relationships to develop trust, as well as international interaction with members to proactively position the team for success
Played an instrumental role in generating an average of $2M savings in first year of ARM implementation


Education:
Education

Master of Business Administration in Management, 2014
University of Texas at Tyler, Tyler, TX

Bachelor of Science in International Business, 2011
LeTourneau University, Longview, TX


Skills:
Technical Skills

XML | HP ALM | SQL | ARM Software Suite | BMC Remedy | CGI’s ARM IP


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