IT PROGRAM MANAGER | SENIOR PROJECT MANAGER - Information Technology R
IT PROGRAM MANAGER | SENIOR PROJECT MANAGER - Information Technology R
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IT PROGRAM MANAGER | SENIOR PROJECT MANAGER Resume


Desired Industry: Information Technology SpiderID: 82195
Desired Job Location: Kyle, Texas Date Posted: 9/17/2019
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: No
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:
Goal-driven, innovative, and analytical IT professional, with solid background in overseeing large-scale and complex IT programs and projects; backed by expertise in providing technical guidance on enterprise application integration using Cloud and SIEM technology
Additional qualifications include:
 Extensive experience in Amazon Web Services, system and information security, access control and authorization, as well as risk assessment
 Proven success in driving technology initiatives to create and deliver technology solutions focusing on cost reduction, organizational development, process automation, and systems optimization
 Effectiveness in managing group dynamics and leading multidisciplinary teams of professionals toward the successful attainment of project milestones and objectives


Experience:
DEPARTMENT OF VETERANS AFFAIRS (FINANCIAL SERVICES CENTER), AUSTIN, TX | Jul 2018–Present
Program Manager – Tista Science and Technology Consulting Jan 2019–Present
 Render expert oversight to the Corporate Travel and Charge Card Services (CTCCS), which consist of 9 active projects and 3 Scrum teams with a total of 24 team members
 Handle the approval of timesheet as well as evaluation of team member’s performance
 Lead the interviews with six employee candidates
 Earned various written praises and recognitions from PMO director, portfolio director, and executive vice president
 Received selection among 10 program managers to manage an A-Team of high-performing individuals in the implementation of a high-visibility (#2 priority at FSC), high-risk, and high-velocity project (prior year record for auditing), while providing weekly status reports to the PMO director and FSC director
 Gained the Certificate of Appreciation for Outstanding Performance in 2019

Program Manager – Longview Technology Solutions Consulting Jul 2018–Jan 2019
 Directed a team of 24 individuals in executing a web development solution for conference oversight and reporting
 Supervised a team of content developers (Pega Platform for UX and UI), and facilitated Scrum and Agile methodologies, testing and performance, access management, and vulnerability testing
 Fulfilled full project responsibility in less than two weeks of mentoring
 Demonstrated adeptness in developing risk log, staffing and budgeting plan, and project schedule
 Prepared reports on project risk and any impediments for senior staff on the Project Governance Board

DEPARTMENT OF VETERANS AFFAIRS (AUSTIN IT CENTER), AUSTIN, TX | May 2007–Aug 2017
IT Project Manager – T-Rex Corporation Consulting Oct 2014–Aug 2017
 Spearheaded all aspects of activities for six projects, which involved large infrastructure, big budget, and high- visibility projects, including over 300 servers with approximately $7M to $30M budget, and updated the chief information officer with project status
 Acted as a subject matter expert for the Enterprise Access Process (ePAS)
 Earned recognition from the team and customer for the format and conduct of meeting agendas and for consistency in customer service and communication
 Accomplished product development milestones ahead of schedule, which generated savings of $600K by providing an option for the company to decline an additional development contract
 Earned Certificate of Excellence for exhibiting exemplary performance in 2016

IT Project Manager – Innovative Management Concepts, Inc. Consulting May 2013–Oct 2014
 Oversaw four projects from medium infrastructure and small- to medium-budget projects with more than 160 servers valued at $280K to $9M in budget
 Rendered effective mentorship to peer review and quality control for code before deployment
 Conceptualized communication improvement plan that build collaborative environment between the Project Development Team and company team members

IV&V Process Engineer – Innovative Management Concepts, Inc. Consulting Oct 2012–May 2013
 Devised new processes for conversion of use cases into standardized workflows for quality assurance testing
 Applied manual testing of the eBenefits web portal in each staged environment through Rational Quality Manager

Build/Release Manager – Innovative Management Concepts, Inc. Consulting Sep 2011–Oct 2012
 Ensured proper coordination of resources and implementations for nine projects, including one major initiative/high-visibility application
 Obtained various positive comments from peers and customers for exhibiting professionalism and outstanding performance

Build Manager – Wisemen Consultants Consulting Aug 2009–Sep 2011
 Made major contribution toward the completion of 31 projects that focused on customer service and configuration management

Senior Systems Analyst – Wisemen Consultants Consulting May 2007–Aug 2009
 Successfully achieved $156K savings and reduced 1,250 man-hours through automation of reporting codes; thus minimizing manual entry processes and decreasing team size from three to two



Education:
Master of Science in Information Technology with Concentration in Cyber Security, May 2018
The University of Texas at San Antonio, San Antonio, TX | GPA: 4.00
Research Paper: How to implement Physics-based intrusion detection for industrial control systems (ICS)

Bachelor of Science in Computer Science, Aug 2006
Michigan State University, East Lansing, MI

Associate of Science in Computer Science, Dec 2000
Delta College, University Center, MI | GPA: 3.53 | Graduated with Honors



Affiliations:
Project Management Institute (PMI)


Skills:
Web Service Orchestration | System Migrations and Integrations | Resource Allocation | Budget Management
Service Delivery | Client Relations | Performance Evaluation | Staff Recruitment and Career Planning



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