Medical Office Manager - Healthcare Resume Search
Medical Office Manager - Healthcare Resume Search
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Medical Office Manager Resume

Desired Industry: Healthcare SpiderID: 81969
Desired Job Location: Carrollton, Texas Date Posted: 4/22/2019
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 60000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: High School/Equivalent Willing to Relocate: No

Performance-focused, goal-driven, and dynamic professional offering more than 25 years of experience in billing and coding management, accounts receivable reduction, and CPT/ICD auditing.
Armed with first-rate leadership skills in directing a team to enhance processes, optimize productivity, and boost efficiency. Well-versed in handling and resolving complex accounting problems by applying solid knowledge of industry best practices and standards. Highly capable of accomplishing multiple priorities within fast-paced environments, while ensuring uncompromised quality of work and performance. Expert at reviewing account receivables and preparing reports within time-constraint deadlines. Equipped with strong interpersonal and communication aptitudes in establishing rapport with individuals of diverse backgrounds.

Virginia Community College System ▪ Roanoke, VA
Senior Contract Officer, Commonwealth of Virginia 2017–Present
Promptly respond to major procurement issues, concerns, and special projects, while reporting to contract manager on contract and subcontract administration
Work collaboratively with the Purchase Team for the consultation of pertinent matters
Keenly monitor all legal requirements and deadlines as well as generate contracts
Take charge of the negotiation of contracts, task orders, and modifications, as well as preparation of pre-and post-negotiation objectives and memorandums
Hold responsibility for contract administration support to ensure the delivery of seamless procurement process at all levels
Provide hands-on support to budgeting needs by conducting cost and price analysis
Perform comprehensive market analysis to deliver assistance to decision making process for acquisition strategies
Carry out several duties including ensuring the maintenance and confidentiality of files; communicating with external vendors; and establishing strategic partnership with business units and senior leadership
Display knowledge and experience with Sole Source and Competitive Best Value requirements

Spine and Orthopedic Rehab of Virginia ▪ Roanoke, VA
Billing Administrator (Part-time) 2015–Present
Fulfill various tasks such as claims submission, payment processing, collections, accounts receivable management, denial management, and proper CPT/ICD coding
Deliver excellent customer service to patients and train office staff regarding billing procedures
Ensure on-time completion of provider credentialing, as well as negotiation and improvement of third-party payer reimbursements through monthly auditing of CPT/ICD coding

Virginia Department of Health ▪ Roanoke, VA
Medical Office Manager, Commonwealth of Virginia 2013–2017
Prepared scope of work, assessed bids, finalized awards, and aligned work for the successful project end of Quick Quotes (QQ)
Rendered keen oversight to the daily operations of Salem Health Department through facilitation of CPT and ICD-10 coding for family planning and immunization clinics, as well as insurance verification and collection of co-pays and patient balances
Identified staffing requirements by hiring, training, conducting performance evaluations, and providing assistance to the the preparation of employee development programs
Strictly adhered to Commonwealth of Virginia policy and procedures in completing purchase requisitions for goods and services for seven health departments
Observed strict compliance with any changes issued by governmental agencies and third-party payers by being updated to all billing and reimbursement regulations and standards
Provided hands-on supervision and training to team of five employees

Blue Ridge Cancer Care ▪ Roanoke, VA
Revenue Cycle Supervisor 2012–2013
Oversaw daily revenue cycle operations from registration through claim submission and denial management
Observed strict compliance with any changes issued by governmental agencies and third-party payers by being updated to all billing and reimbursement regulations and standards
Ensured proper management of the billing for 18 physicians throughout nine different locations
Provided hands-on supervision and training to team of 23 employees, while facilitating weekly meetings regarding problematic accounts and solutions to routine questions
Guaranteed the efficiency of department operations through development and implementation of standard operating procedures
Performed keen evaluation and reporting of all statistical data related to accounts receivable, as well as investigation of complex billing issues with billing partners and clients
Held accountability in reporting complex issues to the management and determining negative trends for resolutions
Generated monthly quantitative reports of departmental performance to be submitted to the upper management
Participated at various projects and training sessions to further improve departmental performance

Primary Care Associates, P.C. ▪ Salem, VA
Business Office Director 2001–2012
Assumed full accountability with the budget administration, cost reduction, and payroll processing for the company
Set direction to daily revenue cycle operations for multi-specialty and multi-location private practice medical office from point of registration through claim submission and denial management
Carried out several duties including administering billing for 21 physicians, facilitating training to team of 25 employees, and developing monthly quantitative reports of departmental performance for upper management

Key Highlight:
Significantly improved electronic billing and insurance eligibility capabilities through effective implementation of Allscripts practice management software and Payerpath systems
Led the design and execution of standard operating procedures for the maximum operational efficiency of the department

Certified Professional Coder (CPC) Certification, 2012 ▪ American Academy of Professional Coders
Contract Associate (VCA) Certification, 2016 ▪ Commonwealth of Virginia
Contract Officer (VCO) Certification, 2018 ▪ Commonwealth of Virginia

Continuing Education for Current Procedural Terminology (CPT) and International Classification of Diseases (ICD) Coding
American Academy of Professional Coders

Continuing Education for Contracting Officer
Commonwealth of Virginia

Continuous Process Improvement | Contract Negotiation | Organizational Leadership | Customer Service
CPT/ ICD Coding | Financial Reporting and Analysis | Regulatory Compliance | Accounts Receivable Resolution

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