Director of Operations - Information Technology Resume Search
Director of Operations - Information Technology Resume Search
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Director of Operations Resume

Desired Industry: Information Technology SpiderID: 81924
Desired Job Location: Moreno Valley, California Date Posted: 4/1/2019
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors Willing to Relocate: Yes

Seasoned, growth-driven, and multifaceted professional, with solid leadership background in driving efficient and cost-effective operations within military and corporate settings.

Adept at developing and implementing impactful plans and programs for business growth, as well as training and managing the staff to meet operational objectives, improve productivity, and boost overall performance. Equipped with excellent communication and interpersonal abilities in interacting with diverse individuals and establishing win-win relationships to achieve an organization’s mission and goals; conversant in Japanese. Proficient with Microsoft Office Suite and Windows operating systems, as well as live streaming multiple cameras through OBS Open Broadcaster.

Auto-Chlor Systems, Riverside, CA
Outside Sales Representative Feb 2018–Present
Rebuilder Apr 2017–Feb 2018

Gunny Audio, Moreno Valley, CA
Owner Jan 2017–Present
Professional Disc Jockey Jan 2014–Present

San Diego Gas and Electric (SDG&E), San Diego, CA
Operations Training Lead/Supervisor, Electric Distribution Operations May 2013–Jul 2015

United States Marine Corps, Various Locations (Jul 1993–Jul 2013)
Utilities Chief/Facilities Manager/Gunnery Sergeant, I Marine Expeditionary Forces Headquarters Group,
Camp Pendleton, CA Jul 2011–Jul 2013

Recruiting Field Commander/Executive Sales/Recruiting Manager, Recruiting Sub-Station,
San Bernardino, CA Jul 2008–May 2011

Formal School Instructor, Marine Corps Engineer School, Camp Lejeune, NC

Bachelor of Arts in in Health Care Management, 2018
Platt College Riverside, Riverside, CA

Associate of Arts in Business Management, 2016
Platt College Riverside, Riverside, CA

General Operation Planning and Management
Rendered non-working hours and vacation supervisory coverage for the Distribution Control Center, along with emergency conditions, such as system disturbances and natural disasters
Maintained compliance with California Public Utilities Commission (CPUC) general orders and the North American Electric Reliability Corporation (NERC) and Western Electricity Coordinating Council (WECC) policies
Monitored maintenance and acquisition of over $1.5M worth of engineering equipment and parts
Assumed leadership role to the Distribution Control Center in the absence of team leads, and served as representative of the company at internal and external events
Restructured the underperforming recruiting sub-station, increasing contracting and shipping average by 65%
Successfully refurbished commercial dishwashers and transformed old machines into brand new, which resulted to promotion as the outside sales representative for all of Riverside County

Program Development and Administration
Took full charge of performing comprehensive program review, as well as modifying and distributing training manuals, documentation, tests, and standard practices
Administered the 24-month distribution system operator apprenticeship program
Conducted research on new equipment and applications, while designing and facilitating training guides
Established and implemented tactical plan to develop the moral, mental, and physical fitness of subordinates, while fostering an environment of professionalism
Ensured proper execution of professional selling skills (PSS), systematic recruiting, and recruiter support programs by recruiters which improved their sales and contracting ratios into above the national average

Staff Supervision and Development
Presided over training for electric distribution system operator (DSO) trainees and journeyman level system operators on the 4 and 12 kV electric distribution system including substations
Offered ongoing training to the journeyman distribution system operators
Effectively trained and guided engineering to over 300 marines, while delivering operational planning support to other units throughout the organization
Strategically led two senior staff advisors, 15 advisors and senior managers, and 15 supervisors
Organized and provided informative instructions on real-world operations throughout West Coast and Afghanistan
Facilitated college-accredited lectures on Electrical Theory to entry-level marines
Coached and mentored five production recruiters who became one of the top recruiting sub-stations in contracting and shipping missions within the Western Recruiting Region, while attaining 100% of the mission monthly

Additional Information:
Professional Development

High Performing Leader I Course
Management, Action, Response, and Checklist (MARC) Training
Crucial Conversations Course

Achieve Global
Tools for Coaching Excellence Certification
Professional Selling Skills Certification

United States Marine Corps
Staff Noncommissioned Officers Career Course, Okinawa Japan
Utilities Chiefs Course, Marine Corps Engineer School
Recruiters School, Marine Corps Recruit Depot
Formal School Instructor Course, Camp Lejeune
Sergeants Course, Okinawa Japan
Corporals Leadership Course, Camp Pendleton
Electrical Equipment Repair, Marine Corps Engineer School
Education of Adult Learners

Awards and Honors

Meritorious Service Medal
Navy and Marine Corps Accommodation Medal (2)
Navy and Marine Corps Achievement Medal with Combat “V”
Navy and Marine Corps Achievement Medals (3)
Combat Action Ribbon
Global War on Terrorism Expeditionary Medal
Global War on Terrorism Medal
Operation Iraqi Freedom Campaign Medal


Semper Fidelis Lodge #680 Ancient Free and Accepted Masons (AF&AM)
American Legion Post 519

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