Project Manager - Information Technology Resume Search
Project Manager  - Information Technology Resume Search
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Project Manager Resume


Desired Industry: Information Technology SpiderID: 81805
Desired Job Location: Knoxville, Tennessee Date Posted: 2/10/2019
Type of Position: Full-Time Permanent Availability Date: 4/1/2019
Desired Wage: 100,000.00
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent Willing to Relocate: Yes


Objective:
WHO AM I?
An abstract and creative thinker with a successful career reflecting over 25 years of experience in IT, Production Support, Project Management and Finance. Considered to be versatile and diverse with a wide range of knowledge that expands over many different programming languages.

Focused on developing new business ideas and leading high impact projects. Excited to use my areas of expertise to foster your organizations growth by delivering on promised quality and out of the box thinking.


Experience:
RELEVANT CAREER HIGHLIGHTS
AT&T/COMPUTER HORIZORS CORP. 03’- Present SR Specialist – Application and Production Support/Project Manager
Provided support for staff and acted as a liaison for both Tier 1 and Tier 2 computer support services. Responded to technical problems that occurred abruptly that required immediate solutions.

ROLE PROFICIENCY
• Drove and delivered projects, including process improvement, technology, remediation, and other projects as assigned with minimal direction
• Independently managed the planning, documenting, testing and executing, along with the tasks, budgets, timelines of the project team members to successfully complete projects on time and within budget
• Organized project teams consisting of staff assigned from various enterprises, consultants and/or vendors
• Made recommendations for implementation that maximized efficiency and productivity
• Anticipated budget, operational/technical needs and developed plans to ensure
system/users’ needs are met
• Able to present proposals to obtain funding for resources, alternative staffing and
executed plans to manage costs
• Presented recommendations for splitting large, complex projects into smaller tracks of
work to ensure that both regulatory dates and overall objectives for the long term were met

RANSACTION NETWORK, INC 01’-03’ APPLICATIONS ARCHITECT
Developed and maintained billing tools for creating invoices. Implemented conversion capability to migrate system processes. Possess specialist knowledge of operating systems, devices, applications and software. Maximized computer system capabilities by studying technical applications and making recommendations.

ROLE PROFICIENCY
• Diagnosed and resolved application issues to ensure optimal performance and usability for various system users by providing root cause analysis with recommendations for improvements
• Performed daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality of the software applications
• Adept in troubleshooting, programming and debugging duties requiring queries/reports of varying degrees
• Ability to explain complex ideas to those with limited IT and systems knowledge

VISTA RMS CONTRACTOR /MCI WORLDCOM 00’- 01’ Production Support Analyst
Provided a spectrum of technical support with varying degrees of complexity. Defined business needs including data base solutions for the end user. Evaluated changes initiated by trend reports using vendor specific tools in coordination within the production support team.

ROLE PROFICIENCY
• Regularly evaluated the state of applications, identifying aspects that could be improved
and recommend changes in order to facilitate improvements
• Analyzed big-picture problems and solutions


Education:
STRAYER COLLEGE 1991 Certification in Computer Information Systems

UNIVERSITY OF MARYLAND 1990 Successful completion of Professional Development and Business Management Studies

NORTHERN VA COMMUNITY COLLEGE 1990 Successful completion of Computer Information Systems and requirements


Skills:
AREAS OF EXPERTISE
Project Management Technical Support
Data Base Management Systems Document Imaging
Intranet Development and Deployment Billing Systems Architecture and Design

QUANTIFIABLE STRENGTHS
• A quick learner who can absorb new ideas
• Independent Yet Collaborative
• Superior work ethic
• Dedicated to success
• Exceptional verbal and written communication skills
• Listening ability and patience
• Extraordinary customer service and relationship
management experience
• Critical thinking skills

TECHNICAL SKILLS
• Screen Scraping of Web Content
• MS Windows for workgroups
• MS Office for Professional
• MS FOXPRO Team Player
• Shell Programing
• Windows NT Server
• Data Communications and Networks
• Ascent Capture
• SQL Server
• UNIX
• INFORMIX SQL
• Oracle
• HP-UX
• PC- Support
• TCP/IP
• ASP
• ASP.NET


Additional Information:
AREAS OF EXPERTISE
Project Management Technical Support
Data Base Management Systems Document Imaging
Intranet Development and Deployment Billing Systems Architecture and Design

QUANTIFIABLE STRENGTHS
• A quick learner who can absorb new ideas
• Independent Yet Collaborative
• Superior work ethic
• Dedicated to success
• Exceptional verbal and written communication skills
• Listening ability and patience
• Extraordinary customer service and relationship
management experience
• Critical thinking skills


Candidate Contact Information:
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