Administrative Assistant ~ Coordinator - Human Resources Resume Search
Administrative Assistant ~ Coordinator - Human Resources Resume Search
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Administrative Assistant ~ Coordinator Resume


Desired Industry: Human Resources SpiderID: 81770
Desired Job Location: Sarnia, Ontario Date Posted: 1/28/2019
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 70000
U.S. Work Authorization: Other
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other Willing to Relocate: No


Objective:
Detail-oriented, friendly, competent and a goal-driven professional, with more than 15 years of experience in customer service, project coordination, and process improvement. Expert at assessing and implementing initiatives to meet corporate and company targets while cultivating relationships with the public and other professionals in the field. Effective at problem solving, handling office related concerns and forwarding information toward seamless operations. Adept at organizing, scheduling, supply purchasing, sorting and distributing mail and entering data, while ensuring confidentiality. Armed with exceptional communication, leadership and time management skills. Proficient in Microsoft Office applications (Excel, Outlook, and Word), Google Gmail and QuickBooks.


Experience:
Quala  Sarnia, ON
Customer Service Coordinator 2013–Present
Fulfill key functions such as creating and administering invoices; calculating and submitting daily revenue; conducting research and networking; collecting bills; updating company files and libraries; overseeing new customer accounts and processing and submitting checks, t-checks and credit cards
Effectively carry out departmental office processes, documentation, and reconciliations, along with ordering supplies, filing, inventory, and logistics.
Perform bookings, scheduling, work delegation, email and mail management, switchboard, and data entry, while ensuring the confidentiality of customer information.
Render assistance to the technicians, facility manager, drivers and vendors.
Guarantee customer satisfaction by answering customer inquiries and identifying needs.
Provide mentorship and counselling to boost job performance and satisfaction.
Display competency in addressing customer service issues in a timely and professional manner.

Discount Car and Truck Rental  Sarnia, ON
Office Clerk 2007–2009
Took charge of receiving inquiries from the public and booking rentals for customers by utilizing the reservation system to encode their information.
Verified customers’ identification and driver’s license prior to drafting rental contracts; and obtained their signature to process rental car release.


Education:
Diploma in Office Administration | Lambton College  Sarnia, ON


Skills:
Appointment Setting ~ Customer Needs Analysis ~ Staff Training and Development ~
Bookkeeping and Accounting ~ Account Management ~ Marketing and Advertising ~ Business Communications


Additional Information:
Professional Development

Certifications:

2002 / 2013
Smart Serve Certification
2011
Occupational Health and Safety, Fanshawe College  London, ON
2007
Microsoft Excel and Word, ALC
Training:

2018
Workplace Hazardous Materials Information System (WHMIS)


Candidate Contact Information:
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