CHIEF OPERATIONS OFFICER | CLINICAL DIRECTOR - Healthcare Resume Searc
CHIEF OPERATIONS OFFICER | CLINICAL DIRECTOR - Healthcare Resume Searc
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CHIEF OPERATIONS OFFICER | CLINICAL DIRECTOR Resume


Desired Industry: Healthcare SpiderID: 81620
Desired Job Location: Royal Palm Beach, Florida Date Posted: 11/12/2018
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 90000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Masters Willing to Relocate: Yes


Objective:
Accomplished, solutions-oriented, and results-focused professional offering extensive experience in behavioral and mental health; backed by expertise in developing and implementing customized programs depending on individual needs. Armed with in-depth knowledge of human sex trafficking, therapy program administration, and co-occurring disorders with substance abuse which included budget and cost control and contract negotiation. Strategic planner and detail-oriented manager, known for unparalleled commitment in providing first-rate client care, driving continuous process improvements, and achieving bottom-line results. Equipped with solid clinical skills in performing diverse tasks within the mental health realm. Recognized for outstanding work habits that inspire people to act decisively toward a common goal in fast-paced environments. Technically proficient with Microsoft Word and Excel including Electronic Health Record.


Experience:
QUALIFICATIONS PROFILE

Accomplished, solutions-oriented, and results-focused professional offering extensive experience in behavioral and mental health; backed by expertise in developing and implementing customized programs depending on individual needs. Armed with in-depth knowledge of human sex trafficking, therapy program administration, and co-occurring disorders with substance abuse which included budget and cost control and contract negotiation. Strategic planner and detail-oriented manager, known for unparalleled commitment in providing first-rate client care, driving continuous process improvements, and achieving bottom-line results. Equipped with solid clinical skills in performing diverse tasks within the mental health realm. Recognized for outstanding work habits that inspire people to act decisively toward a common goal in fast-paced environments. Technically proficient with Microsoft Word and Excel including Electronic Health Record.

AREAS OF EXPERTISE

Policy and Program Management | Staff Training and Development | Public Speaking |Client Relations and Retention | Therapeutic Crisis Intervention | Budget and Cost Control | Systems and Contract Administration

EDUCATION
Master of Science in Counseling Psychology
Nova Southeastern University, Davie, FL

Bachelor of Arts in Experimental Psychology
Dean’s List Committee | Psychology Club
Florida Atlantic University, Boca Raton, FL

LEADERSHIP EXPERIENCE

The Jerome Golden Center for Behavioral Health, West Palm Beach, FL
Director of Compliance and Performance Improvement Dec 2015–Present
* Work under direct supervision of the Chief Medical Officer, ensuring adherence of the center’s activities to multiple contractual requirements, which include data reporting requirements of various accountable regulating agencies
* Collaborate with senior staff members and function as resource and coordinator in charge of maintaining compliance with standards of care as well as implementing best practices and evidenced-based practices
* Render effectual leadership in organizing various site visitations, surveys, and audits along with Joint Commission, Department of Children and Families and Palm Beach County
* Function as risk manager designee, responsible for ensuring conformance with internal risk management program and Agency Health Care Administration (ACHA) requirements involving risk management regulations
* Guarantee renewal and update of all essential licenses, while working closely with departmental directors for on-time completion of yearly plan of operations
* Spearhead the implementation of peer review process for quality improvement
* Efficiently deal with mentally-ill patients daily
* Fulfill various roles including the following:
–Chairperson of the Performance Improvement Council;
–Co-chair of the Risk Management Committee;
–Chair member of the Senior Management Council; and
–Member of the Palm Beach County Advocacy Committee
Notable Accomplishments
* Succeeded in constructing the Suicide Prevention Plan, which can be utilized for any agency

Sanctuary Ranch, Okeechobee, FL
Chief Administrator | Executive Director Apr 2014–Nov 2015
* Closely observed day-to-day administration of overall components required in providing cutting-edge intervention services at the program level
* Headed the overall aspects of the program to guarantee a safe therapeutic environment, compliance with licensing regulations, strict enforcement of policy and procedure, and proper usage of resources and program budget
* Held responsibility in motivating, supervising, and developing the Program Team in assisting service integration and program improvement initiatives
* Oversaw business development and rendered assistance with fiscal accountability and control
* Assumed accountability in boosting staff performance through effective mentorship, schedule administration, supervision, evaluation, and training
* Led the development of human sex trafficking-related programs and operations for the 112-acre ranch
* Formulated group therapy program and training curriculum while working closely with clients and families
* Proactively participated in various initiatives including Orlando Human Trafficking Task Force and Palm Beach County Human Trafficking Task Force
* Acted as focal point of contact to local law enforcement, FBI, and Homeland Security
Notable Accomplishments
* Determined and obtained over five new Community Behavioral Health Center (CBC) memorandums of understanding (MOU) for referrals
* Significantly reduced operational costs by 20% over six months

Multilingual Psychotherapy Center, West Palm Beach, FL
Clinical Consultant | Supervisor | Independent Contractor Jan 2008–Apr 2014
* Adeptly handled 30 psychotherapists, while overseeing Therapeutic Behavior On-Site (TBOS) Program for children, adolescents, and families
* Created group therapy program and training curriculum for therapists and staff on clinical skills and research
* Cultivated strong rapport between insurance companies particularly with Medicaid through effectual networking and service as a liaison for the agency
* Supervised pre-certification of insurances, billing, and clinical staffing of cases as well as training for therapists and various colleagues involving trauma from physical and sexual abuse
Notable Accomplishments
* Earned fast-track promotion from independent contractor to supervisor and clinical consultant

Palm Beach County Drug Court Program, West Palm Beach, FL
Clinical Intake Specialist Jan 2003–Dec 2008
* Functioned as intake specialist for the Sheriff’s Substance Abuse Awareness Program (SAAP) for individuals who were court ordered to treatment through the court system
* Managed the completion of clinical evaluation for persons with issues on substance and alcohol, while accomplishing summary to create level of care
* Maintained active involvement with court justifying the level of care
* Served as key resource person to state lawyer and various individuals

EARLIER POSITIONS HELD
Western Community Mental Health Center, Belle Glade, FL
Clinical Program Director, Pregnant and Addicted Program (PANDA)

Private Practice, Coral Springs, FL
Owner

Outpatient Treatment Services, West Palm Beach, FL
Division Director, Comprehensive Alcoholism Rehabilitation Programs

Henderson Mental Health Center, Fort Lauderdale, FL
Supervisor, New Vistas Day Program, Employment Program

Consortium for Rehabilitation, Inc., Hollywood, FL
Clinical Associate

TEACHING EXPERIENCE

Palm Beach State College, Lake Worth, FL
Adjunct Instructor, Psychology Department 2006–Present

Barry University, Palm Beach Gardens, FL
Adjunct Instructor, Psychology Department

South University, West Palm Beach, FL
Adjunct Instructor, Psychology Department

Northwood University, West Palm Beach, FL
Adjunct Instructor, Psychology Department


Education:
Master of Science in Counseling Psychology
Nova Southeastern University, Davie, FL

Bachelor of Arts in Experimental Psychology
Dean’s List Committee | Psychology Club
Florida Atlantic University, Boca Raton, FL


Affiliations:
American Counseling Association
American Mental Health Counseling Association


Skills:
Policy and Program Management | Staff Training and Development | Public Speaking |Client Relations and Retention | Therapeutic Crisis Intervention | Budget and Cost Control | Systems and Contract Administration



Additional Information:
LICENSES AND CERTIFICATION

Licenses
Licensed Mental Health Counselor, State of Florida
Florida Department of Business and Professional Regulation

National Board for Certified Counselors, State of Florida

Certifications
Qualified Supervisor for the State of Florida
Trauma Outcome Processing (TOP) Certification
Comprehensive Behavioral Health Specialist (CBHA), State of Florida

Florida Department of Business and Professional Regulation

AWARDS AND HONORS

Clinician of the Year, Henderson Mental Health Center

ACTIVITIES

Volunteer | Kairos Prison Ministry
Volunteer | World Changers
Volunteer | Compassion-Adopt Child
Volunteer | Shared Hope International
Volunteer | Belle Glade Collaborate


Reference:
Available upon request.


Candidate Contact Information:
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