Director - Human Resources Resume Search
Director - Human Resources Resume Search
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Director Resume


Desired Industry: Human Resources SpiderID: 81296
Desired Job Location: Hillsborough, North Carolina Date Posted: 8/1/2018
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 120000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 50-75%
Highest Degree Attained: Masters Willing to Relocate: Yes


Objective:
enured and goal-oriented professional with extensive management experience in learning and development as well as organizational development. Expert in training materials and eLearning development, performance management, human resources administration, and employee education and engagement. Adept at overseeing operational strategies; developing innovative solutions; and conceptualizing strategic plans to attain productivity and meet organizational objectives. Proactive leader with solid interpersonal and communication skills in building strong relationships with diverse individuals and providing vision and consultative support to various organizations.


Experience:
Sunstates Security, Raleigh, NC, USA
Director, Learning, Development, and Safety 2012–Present
Provide leadership to organizational training, development, and safety of one of the largest privately-owned contract security corporations in the United States
Lead corporate learning initiatives to provide enhanced employee development, engagement, and empowerment to the bottom-line
Establish the concept of servant leadership, promoting Sunstates culture and commitment to improve skills and abilities of each member of the organization
Design and facilitate all training initiatives including formal classroom and online delivery, while supervising regional trainers across 26 states and 2200 employees
Create curriculum with emphasis on interactive instructional designs that provide significant return on investment
Encourage the development of leaders embracing the corporate servant leadership culture to steer focus toward organizational growth
Collaborate with corporate staff and regional management teams in creating a singular focus on operational enhancements through employee development
Steer efforts in minimizing costs and increasing quality of voice overs within the eLearning modules through establishments of a recording studio in the corporate office
Hold accountability in generating eLearning courses involving Research, Authoring, Scripting, Storyboarding, Slide Development, Voice Overs, Compiling, and Video Production, as well as presiding over various regional leadership seminar meetings regarding quality coursework
Execute several iterations of confrontation intervention courses by instructing over 120 personnel to maximize capacity of services and minimize interpersonal conflict
Career Highlights:
Gained fast-track promotion from training and safety manager following the increased organization course offerings and improved operational results
Redesigned and improved the eLearning system into a comprehensive organizational development model, with focus on organizational growth through managerial, supervisory, and employee development
Served as driving force in attaining the following positive results:
Course offering increase from 43 courses to 325 developmental activities by creating eLearning course and integrating soft-skill courses to enhance Learning Management System (LMS);
Course completions by 90% with 400 courses to over 5,000 per month;
Injuries and cost reduction to corporation through facilitation of safety program to direct all management and supervisory personnel;
Turnover and overtime cost decrease through internal coaching program improving leader to follower communication and a servant-leader mindset; and
Company growth of 20% to 30% within five years through strategic leadership

John C. Maxwell Team, Raleigh, NC, USA
Facilitator, Leadership Coaching, Speaking, and Training 2014–Present
Facilitate workshops, seminars, keynote speaking, and coaching toward personal and professional growth through leadership methods study and practical application
Maintained active collaboration with members to meet organizational goals, while directing leadership from initial on-boarding through their entire careers with the organization

The Budd Group, Winston-Salem, NC
Branch Manager, Operations and Human Resources (HR) Administration 2010–2012
Performed HR functions, training and organizational development, leadership training, and operational efficiency
Oversaw overall operations for multiple clients throughout Winston-Salem, Greensboro, and High Point markets
Drove the turnaround of a struggling account in Greenville, South Carolina through client retention

Securitas Security Services USA, Inc., Lansing, MI, USA / Overland Park, KS, USA / Georgetown, KY, USA / Canada / Mexico
North American Account/Branch/Project Manager 2001–2010
Presided over leadership development program setting the groundwork for the corporate model
Handled recovery and project management of Sprint-Nextel account and Western Michigan branch office
Addressed organizational needs at Sprint Nextel, as well as executed necessary changes and developmental needs with significant changes noted by client within six months of assumption of responsibility
Career Highlights:
Acted as Project manager in the redesign of the Customer Relationship Model implemented across the United States
Played an integral role in recovering Sprint-Nextel Account with 4,800 service hours from brink of service termination, solidifying client satisfaction through supervisory leadership training
Initiated the integration of security operations of 13 Toyota manufacturing sites throughout North America (US, Canada, and Mexico)

Other Experience

Amazon.com, Lexington, KY, USA
Operations Manager 2000–2001

Walmart, Coldwater, MI
Loss Prevention/Operations Manager 1998–2000

United States Army, Various Locations
Commissioned Officer 1988–1998


Education:
Master of Business Administration, with Concentration in Leadership and Management Education
Capella University, Minneapolis, MN
Post-Master Certification in College Teaching, Capella University, Minneapolis, MN
Master of Arts in Security Management, Webster University, St. Louis, MO
Bachelor of Science in Political Science, University of Maryland, College Park, MD
Associate of Arts in Management Studies, University of Maryland, College Park, MD


Affiliations:
President, Research Triangle Association for Talent Development: 2017–Present
Business Intelligence Board Member, Chief Learning Organization: 2013–Present
Member, Association for Training and Development (ATD): 2012–Present
Member, American Society for Industrial Security (ASIS): 2004–Present


Skills:
Operations and Organizational Management | People Development | Staff Training and Supervision
Training Program Facilitation | Cross-functional Collaboration | Rapid Conflict Resolutions | Public Speaking


Additional Information:
Professional Development

Certifications:
Certified Coach, Speaker, and Trainer – John C. Maxwell Team
Certified Protection Professional – American Society for Industrial Security (ASIS)
Certified Instructor, Non-Violent Crisis Intervention – Crisis Prevention Institute

Training:
Military Leadership CoursesMilitary Awards

Nominee, Douglas MacArthur Award | Military Awards and Medals

Technical Skills

Microsoft Office Applications | Apple Suite | Camtasia | Articulate | GoToMeeting Applications | LMS | C+ | ADA


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