Technical Writer - Computer Software Programming Resume Search
Technical Writer - Computer Software Programming Resume Search
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Technical Writer Resume


Desired Industry: Computer Software/Programming SpiderID: 8100
Desired Job Location: Berkeley, California Date Posted: 7/28/2006
Type of Position: Full-Time Permanent Availability Date: 08/01/2006
Desired Wage: 80,000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
I am an API documentation expert (over 10+ years
experience).
I wrote much of the original API documentation for
Apple and SUN.
I am a FrameMaker Guru, an HTML and XML user,
and am one of the top Technical Writers in the
Silicon Valley, with 15+ years experience writing
and managing at companies like Apple, SUN,
Netscape, and Oracle. I've written API for Java and C
++ (13 years experience). CONTACT ME AT 785
856-5929 or eurydice@cruzio.com

Extensive samples in PDF format are available upon
request.

I am currently writing API documentation for Digital
Fountain, whose patented DF Raptorô advanced
forward error correction (FEC) technology supports
the efficient delivery of multimedia streams or data
files in the presence of network impairments such
as packet loss and delay.

Before this, I was working as a Senior Technical
Writer with ARC International, a leading developer
of user-customizable, high-performance 32-bit
processor cores, development tools, synthesizable
peripherals, and other cutting edge intellectual
property (IP). I wrote and formatted their most
high-level material (samples upon request).

Before that, I worked for two years with Kana
Communications, as their API Documentation Team
Leader, remaining responsible for all API and
programming documentation. I supervised a team
of writers, in producing documentation that
supported an e-mail management program, and a
number of correlative B2B software products. I was
involved with Kana from their pre-IPO days, and
continued through their period of boom and
growth, managing a team of API writers in
producing both online (XML and HTML) and printed
documentation (FrameMaker).

Just prior to Kana, I had worked two contracts: one
with Netscape, writing the Reviewer's Guide for
Netscape's new Directory Server 4.0; the other
contract with Oracle, writing a series of Marketing
White Papers, on the implementation of Enterprise
JavaBeans, in a CORBA environment.

I was the Senior Technical Writer and Principal
Author, in charge of documenting both Netscape's
Merchant System (the original online shopping mall
system), and writing the correlative Marketing White
Paper. Prior to that, I wrote the API Reference and
original marketing materials for Appleís OpenDoc,
in 1993. I was the lead writer on a project with
JavaSoft at SUN Microsystems, writing API
(Application Programmerís Interface) Reference and
User manuals for SUNís new JAVA Foundation
Classes. I also wrapped up a contract with Tibco,
writing API documentation for a Net-resident,
JAVA-based, Internet Market-tracking software.

Prior to that I had a contract with Taligent, where I
wrote C and C++ language API (Application
Programmerís Interface) Reference manuals for
Taligentís Messaging Interface ERS, which was used
by the messaging framework of Taligentís
CommonPoint system.

I have been deeply involved for a number of years
as a Technical Writer and Editor. I presently work as
a Consultant for a number of public and private
agencies. I have extensive experience in the
production of technical manuals and related
documentation for system developers and end
users, corporate communications materials and
brochures, and a wide variety of other printed
promotional materials. I am a start-to-finish man,
and am expert in all phases of the production and
publication process, including over fifteen years of
extensive hands-on experience in the use of
Macintosh, UNIX, and IBM PC desktop publishing
systems and software, and a thorough background
in manual layout, paste-up, and graphics.

I am thoroughly familiar with the UNIX, Macintosh
and PC (DOS) environments, and have worked with
minicomputers and mainframes extensively,
documenting online terminals and LANs (much of
my work has been in the documentation of
networks and of database environments). I am
expert in the use of FrameMaker, Interleaf,
Microsoft Word (all versions), Pagemaker, Ventura
Publisher, and familiar with such systems as Lyrix
and QuarkXPress. Computer systems and languages
that I am most familiar with include JAVA, UNIX, C,
C++, BASIC, LISP, AutoLSP, dBASE, db2, and SQL. In
addition, I have an extensive working knowledge of
DOS and DOS shells, UNIX, Sunview, and X
Windows.

I also worked on the groundbreaking study, by the
Scripps Institute of Oceanography, on the
breakdown of the Ozone layer as a result of the use
of Freon gas in aerosol cans. On this project I was
personally in charge of all documentation and
development of all written materials.
My experience also includes ten years of hard
editorial and writing experience, in both technical
and non-technical fields. I am intimately acquainted
with all aspects of the production process; from
initial documentation and determination of layout
and design, through the subsequent phases of
galley proofs and further layout, to the final
supervision of the printing process itself.

In addition to my specific qualifications, you would
also find me to be a highly focused, committed, and
tireless individual, who brings innovation and
enthusiasm to all projects. I believe in quality,
clarity of expression, and attention to detail.



Experience:

SENIOR TECHNICAL WRITER 1982-2006
In charge of researching, organizing, and writing
technical documentation from the ground-up for a
number of high technology organizations, which
have included:


Digital Fountain 2006
I wrote API documentation on an extended offsite
contract with Digital Fountain, whose patented DF
Raptorô advanced forward error correction (FEC)
technology supports the efficient delivery of
multimedia streams or data files, in the presence of
network impairments such as packet loss and
delay.

ARC International 2002-2004
Senior Technical Writer/API Doc lead with a leading
developer of user-customizable, high-performance
32-bit processor cores, development tools,
synthesizable peripherals, and other intellectual
property (IP). ARC pioneered the development of
configurable 32-bit processors. Key market sectors
in which ARC's technology and tools are proven are
telecommunications, voice/data networking, and
consumer electronics.

Customers use ARC's processor technology in
applications such as cable and DSL modems,
network routers, 3D graphics chips, cordless
telephones, and digital cameras.
I wrote, developed, and maintained the
Programmerís Guides, the Debuggerís Guide, the
Language Reference, and all API Documentation.
Used FrameMaker, HTML, XML and Adobe.

VOXEO 2002
I wrote Installation, Configuration and Systems
Administration Manuals, plus all API
documentation, for the leading edge Voice
Recognition Software Company, producing B2B
applications. Languages include VoiceXML, and
CCXML

SAVI 2002
I wrote Smartchain API Reference and Common
Services API Reference, for the Smartchain platform,
a supply chain software product written entirely in
JAVA. The software is reliant upon EJBs and J2EE, in
addition to standard JAVA.

ANTRIM DESIGN SYSTEMS 2001
I authored new content for the Antrim website


KANA COMMUNICATIONS 1999-2001
I was in charge of maintaining all JAVA API
documentation and ancillary materials (specs, etc.)
for Kana Communications, a company that
specializes in networking, B2B, and e-mail
management software. I was involved with Kana
from their pre-IPO days, and continued through
their period of boom and growth, managing a team
of API writers in producing both online (HTML) and
printed documentation (using FrameMaker,
Quadralay WebWorks Publisher, Dreamweaver,
Homesite).

NUANCE 2001
I wrote JAVA API documentation as well as
Installation and Administratorís Guides for the
Nuance Voice Web Server.

ORACLE 1998-99
I wrote a series of Marketing White Papers, on the
implementation of Enterprise JavaBeans, in a CORBA
environment. Also authored white papers involving
J2EE.

NETSCAPE 1998
I wrote the Reviewer's Guide for Netscape's new
Directory Server 4.0

TIBCO 1997-98
I wrote JAVA API (Application Programmerís
Interface) Reference and Tutorial manuals for
Tibcoís MarketSheet for JAVA, an interactive
Financial software, that is used for tracking live
market data in a user customized application
environment, running on the Internet. I wrote API
documentation for the Java-based program, and
documentation regarding HTML authoring and user
interface customization. I also worked on PC and
Macintosh, using FrameMaker and FrameMaker for
SGML.

SUN MICROSYSTEMS Ė JAVASOFT 1996-97
I wrote API (Application Programmerís Interface)
Reference and User manuals for SUNís new JAVA
Foundation Classes. Wrote JAVA API documentation
directly into the source code. I also worked on PC,
UNIX and Macintosh using FrameMaker.

HEWLETT-PACKARD 1997
I wrote NSA WebPage Online Help in HTML.

NETSCAPE 1995-96
I wrote both the Marketing White Paper and the Site
Administratorís Handbook for the new Netscape
Merchant System, which is a product used for
setting up online shopping malls on the Internet.
This is an HTML based product that is set up on
UNIX systems. Worked on a Macintosh using
FrameMaker.


TRINZIC 1995
I wrote C and C++ language API Reference manuals
for Trinzicís ObjectPro 2.0 application development
product, which provides a GUI environment for the
development of database applications. I worked on
both PC and Macintosh using FrameMaker.

TALIGENT 1994
I wrote C and C++ language API (Application
Programmerís Interface) Reference manuals for
Taligentís Messaging Interface ERS, which is used
by the messaging framework of Taligentís
CommonPointô system. I worked on a Macintosh
using FrameMaker.

APPLE 1993-94
I researched, designed, and wrote the API
(Application Programmerís Interface) Class
Reference manual for Appleís OpenDoc
architecture, and also authored the original
Marketing Documents for the OpenDoc
Architecture. I worked on a Macintosh using
FrameMaker.

VERITY 1993
I developed and wrote installation and
configuration manual for the TOPIC SQL BRIDGE,
which was an SQL interface allowing the TOPIC
Document Database Product to transparently access
existing commercial RDBMS database products. I
worked on a Macintosh using FrameMaker.

BORLAND 1992
I wrote the Query Language Interpreter (QLI) Userís
Guide for the InterBase product. InterBase is a
customizable and transparent accessing
environment that can access a number of disparate
RDBMS products from its own programmable
interface. I worked on a PC and Macintosh using
FrameMaker.

SUN MICROSYSTEMS 1992
I wrote all on-line help for SPARCworks/Ada, a
graphical user interface product for the Ada
development environment. This product consisted
of a suite of integrated object-based and window-
based development tools that applied workstation
technologies and object-based interfaces to the
development and compilation of large Ada
programs. I worked in Sunview and on a Macintosh
using FrameMaker.

TERADYNE 1992
I wrote both Technical and User Reference Manuals
(including indexes) for Vanguard and MultiSim
GUIs, which were integrated CAE and CAD
Schematic Graphic Design frameworks that run on
SUN, VAX and IBM workstations on UNIX and DOS
platforms. I worked directly with high-level
software engineers and designers (much of the
documentation was specifically for programmers
and engineers). I worked in Sunview using
FrameMaker.

VALID LOGIC (CADENCE) 1991
I worked directly with top-level software engineers
and programmers in producing highly technical
documentation for use by engineers and software
designers in the production of GUIs that consisted
of integrated CAE and CAD Graphic Design
Management frameworks running on a UNIX
platform. The primary languages used in
programming and development were C++ and C.
Used Interleaf on Sunview and the X window
system.




Education:
EDUCATION

BA; The University of California at Santa Cruz
Degree awarded in English Literature and Writing,
with a minor in Mathematics, June, 1978

One year's coursework completed toward an MBA in
International Business and Economics,
UCLA Graduate School of Management, June 1986



Skills:
I am an API documentation expert (over 10+ years
experience).
I wrote much of the original API documentation for
Apple and SUN.
I am a FrameMaker Guru, an HTML and XML user,
and am one of the top Technical Writers in the
Silicon Valley, with 15+ years experience writing
and managing at companies like Apple, SUN,
Netscape, and Oracle. I've written API for Java and C
++ (13 years experience).

I have been deeply involved for a number of years
as a Technical Writer and Editor. I presently work as
a Consultant for a number of public and private
agencies. I have extensive experience in the
production of technical manuals and related
documentation for system developers and end
users, corporate communications materials and
brochures, and a wide variety of other printed
promotional materials. I am a start-to-finish man,
and am expert in all phases of the production and
publication process, including over fifteen years of
extensive hands-on experience in the use of
Macintosh, UNIX, and IBM PC desktop publishing
systems and software, and a thorough background
in manual layout, paste-up, and graphics.

I am thoroughly familiar with the UNIX, Macintosh
and PC (DOS) environments, and have worked with
minicomputers and mainframes extensively,
documenting online terminals and LANs (much of
my work has been in the documentation of
networks and of database environments). I am
expert in the use of FrameMaker, Interleaf,
Microsoft Word (all versions), Pagemaker, Ventura
Publisher, and familiar with such systems as Lyrix
and QuarkXPress. Computer systems and languages
that I am most familiar with include JAVA, UNIX, C,
C++, BASIC, LISP, AutoLSP, dBASE, db2, and SQL. In
addition, I have an extensive working knowledge of
DOS and DOS shells, UNIX, Sunview, and X
Windows.


Additional Information:


TECHNICAL EDITOR AND WRITER 1978-80
THE SCRIPPS INSTITUTE OF OCEANOGRAPHY
In charge of documentation and development of all
written materials (technical manuals, research
papers, grant proposals, etc.) for a computer-
reliant research project in atmospheric chemistry
(which produced the groundbreaking study on the
breakdown of the Ozone layer as a result of the use
of Freon gas in aerosol cans). This project was
based on Tenerife, in the Canary Islands of Spain.

ASSISTANT EDITOR 1981-82
THE SANTA CRUZ WEEKLY
Edited all feature materials. Personally responsible
for overseeing all aspects of design and layout,
including all camera-ready copy. Edited all ad copy
and press releases for consistency of style and
brevity. Determined overall editorial policy. Helped
develop and implement innovative Sales and
Marketing strategies, which increased advertising
revenue by 200% during my tenure.

FOUNDER AND SENIOR EDITOR 1976-78
CALYPSO MAGAZINE
Idea Man. Personally responsible for the ground-up
development, organization, and implementation of
a quarterly literary journal. Generated operating
income from various public and private sources.
Single-handedly drafted an eclectic and informed
staff from the community, brainstormed an original
and egalitarian selection process for manuscripts
and artwork, and subsequently interfaced with
printers and met with distributors in the marketing
of the final product. Involved in all aspects of the
production process and ultimately responsible for
all editorial decisions.

ADDITIONAL INFORMATION

Published poet: Almost Inkfish, 1993 and Tuna by
Luna, 1995.
Have completed drafts of three novels.
Accomplished chef in Chinese and French Cuisine.
Extensive travel on the European Continent (lived
and worked in Paris for a year) and in Latin America
(lived and worked in Mexico City for a year). Other
interests include acting, fencing, philosophy, and
film.



In each position, I have remained involved in all
aspects of the production and/or publication
process, where appropriate. In each position I have
worked intimately with engineers, programmers
and designers, interviewing these individuals in
order to document products from the ground up.
On many of these jobs, I have worked with these
developers from the inception of their projects, and
have rarely relied on any previously existing
documentation. I am thoroughly familiar with UNIX,
Macintosh and PC (DOS) microcomputer
environments, and have worked with
minicomputers and mainframes extensively.

I am expert in the use of FrameMaker, on the
Macintosh, in the UNIX environment, and on the PC;
XML, HTML, Interleaf, Microsoft Word, Pagemaker,
Ventura Publisher, and have familiarity with Lyrix,
and Quark XPress, as well as most other desktop
publishing systems. I have extensive hands-on
experience with a number of systems and
languages that include JAVA, BASIC, LSP, AutoLSP,
dBASE, db2, UNIX, XENIX, C, C++, and SQL. In
addition, I have an extensive working knowledge of
computer networks, DOS, DOS shells, X Windows
and Microsoft Windows. I have over ten years of
both computer and manual design and layout
experience, and over fifteen years of experience in
writing, editing and journalism. I have supervised
small staffs at various times.





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