Director, IT Healthcare - Healthcare Resume Search
Director, IT Healthcare - Healthcare Resume Search
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Director, IT Healthcare Resume


Desired Industry: Healthcare SpiderID: 80862
Desired Job Location: Milwaukee, Wisconsin Date Posted: 4/12/2018
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 75000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other Willing to Relocate: No


Objective:
Seasoned, innovative, and detail-oriented professional offering comprehensive experience in the healthcare industry; backed by solid expertise in training and mentoring teams, improving processes, and collaborating with executives to achieve bottom-line results. Armed with in-depth knowledge of electronic health record (EHR), electronic medical record, Health Insurance Portability and Accountability Act (HIPAA), and population health care and practice management. Highly capable of multitasking within fast-paced and critical environments without compromising performance and results. Equipped with exceptional communication and interpersonal aptitudes in building strong rapport with colleagues and individuals with diverse cultures and backgrounds.


Experience:
Continuum Health, Marlton, NJ
Director, Premier Client Implementation 2016–2017
Offered strategic supervision and cultivated rapport with the Premier Client assigned and Continuum Health interdisciplinary departments involving overall initiation activities
Exemplified expertise in practice and revenue cycle management, electronic medical record, and third-party applications
Worked closely with end-users to guarantee their utmost satisfaction by performing efficient training, planning, and documenting documentation, as well as providing constant personal support
Established and implemented policies while identifying and evaluating profitability, impact of risk items, and issues involving the electronic health record (EHR) implementation
Facilitated the planning and execution of business changes and developed solutions that enabled the business to achieve their objectives through the use of technology
Built highly effective client and vendor partnerships
Served as project leader and escalation point of contact for team members for various projects onsite
Took charge of establishing and maintaining strong relationship with client, practices, and Continuum senior leadership
Displayed solid competencies in handling large project procedures through effective strategic direction and decision-making skills to solve complex problems based on Premier client’s request toward business development as well as daily service requirements management of application service offered by Continuum
Boosted profit through successful relationships management which ensured partnership on project execution

Senior Electronic Medical Record (EMR) Implementation Specialist 2012–2016
Provided first-rate consultation and hands-on support to customers
Functioned as liaison among end-users and information technology, training, practice services, managers, staff, and physicians regarding the optimization of tools and workflows in the EMR application
Determined and addressed process improvements and modifications by conducting constant evaluation of clinical and operational procedures
Held responsibility in identifying and overseeing factors vital for clinicians to determine, and gather, value from the supporting technology
Generated and executed physician practice and patient care workflow
Initiated the hardware and software installation in collaboration with other IT departments to ensure on-time completion
Proactively participated with all material related training sessions which included “train-the-trainer” to obtain advanced knowledge and efficient usage of the EMR product while organizing essential training sessions with the Training Department and end-users
Steered efforts in driving healthcare outcomes improvement through proper usage of the information’s technology capability in measuring, monitoring, and reporting information involving developed results
Rendered effective interaction with all departments and all levels of administration ensuring seamless transition of various operational services


McKesson Provider Technologies, Alpharetta, GA
Implementation Consultant, Enterprise Intelligence Solution 2011–2012
Earned selection to participate in program to deliver business intelligence and performance measurement with analytical solutions to various healthcare facilities
Acquired training which emphasized on performance improvements throughout the enterprise to augment data transparency for financial and operational data from all care settings and transformed it into actionable information

Atlantic Health System, Morris Plains, NJ
Business Analyst, McKesson HBOC STAR / Pathways Healthcare System 2006–2010
Identified insurance claim errors prior to carrier submission by proactively participating with Six Sigma Lean Team project’s data integrity reports
Performed extensive development and presentation of multilevel classroom courses on McKesson’s products to employees and end-users with various levels of knowledge, skills, and abilities
Developed and implemented training and development programs based on the needs of the organization and various individuals
Provided expert suggestions and assigned tasks to other team members on improvement opportunities in work-related tasks and processes
Directly interacted with clients while demonstrating exceptional organizational skills in arranging implementations, upgrades and migrations, as well as maintenance for STAR database
Rendered help in creating training materials, technical and troubleshooting manuals, as well as user guides for new STAR releases and documents for implemented processes
Assumed full responsibility in designing and preparing course materials, teaching aids, skill evaluations, and final assessments
Offered assistance to all managers, coordinators, and other instructors in resolving specific training problems and needs during individual or group interaction
Significantly improved web learning procedures by providing newsletters, registration manuals, sample insurance cards, organizational charts, registration questionnaires, and contacts in alignment with the Atlantic Health System mission and vision through successful completion of web-related projects


Education:
Licensed Real Estate Agent, 2009
Weichert School of Real Estate, Morris Plains, NJ

Business Administration
County College of Morris, Randolph, NJ


Skills:
Customer Service | Project Management | Staff Training and Development | Operational Streamlining
Process Improvement | Risk Mitigation | Conflict Resolution


Additional Information:
TECHNICAL ACUMEN

GE Centricity EMR | GE Centricity Business Practice Management | GE Business Intelligence | Enli CareManager | EMR-Link | Document Management Indexing Client | McKesson HBOC STAR | Horizon Business Insight | ChartMaxx |
Horizon Practice Point Plus | Pathways Healthcare Scheduling | Centricity RIS | RelayHealth | Passport OneSource


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