Human Resource Assistant - Human Resources Resume Search
Human Resource Assistant - Human Resources Resume Search
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Human Resource Assistant Resume


Desired Industry: Human Resources SpiderID: 80769
Desired Job Location: McFarland, Wisconsin Date Posted: 3/17/2018
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization:
Job Level: New Grad/Entry Level Willing to Travel:
Highest Degree Attained: Willing to Relocate:


Objective:
Proven talent for aligning financial service objectives with established and emerging human resource paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused leader with expertise spanning credit eligibility, customer service, account management and reporting, web-chat technology, sales and marketing strategy, project management, administrative operations optimization, data analysis, customer service tactics, team leadership, and internal relationship management. Exceptionally dedicated professional with keen interpersonal, communications, and organizational expertise.


Experience:

U.S. CELLULAR, MADISON, WI, MARCH 2012 TO PRESENT
FINANCIAL SERVICES CREDIT REPRESENTATIVE, November 2016 to Present
• Orchestrate and facilitate accurate processing and analyzing of credit applications to determine consumer credit eligibility in accordance with company guidelines
• Institute support structures for inbound collections by procuring payments, negotiating payment arrangements, and assisting with various payment issues; all while upholding the basic principles of respect and trust
• Demonstrated expertise in charge of creating weekly reports on credit overrides done by the department whole, as well as evaluating the override data for associate accuracy
• Function as trusted and knowledgeable representative on a temporary web-chat pilot for Financial Services and Credit; providing successful research resolution to all customer and associate correspondences by replying in prompt and professional manner via chat
RETAIL WIRELESS CONSULTANT, March 2012 to November 2016
• Amplified customer relations and built rapport in advising potential needs, to selecting phone and service
equipment and addressing billing concerns
• Align customers’ needs and bridge communication to accurately and efficiently to drive business results
while providing friendly and professional service
• Utilized adaptability to embrace and promote new products and services, beta tests the latest
software/phones, troubleshoots technical issues, and implements premier promotions and specials
• Oversaw and controlled key accounts for both new business and consumer lines, including phone and
services setup, plan determination, contractual agreements, and ongoing customer relations
ESCAPE DU MONDE SALON AND SPA, FITCHBURG, WI, NOVEMBER 2008 TO MARCH 2012
COSMETOLOGIST/ STYLIST
• Diligently established, strengthened and retained a large customer base
• Educated and informed client decisions on the latest styles, trends, and retail products
• Organized administrative operations in answering phones, taking care of clients, and performing regular
technology updates to our computers and scheduling application
• Certified adherence to cosmetology compliance and sanitation regulations
• Monitored, tracked, and order salon inventory and brought modernized brand awareness that attracted
high end clientele


Education:
ASSOCIATE OF APPLIED SCIENCES (A.S.) IN HUMAN RESOURCE MANAGEMENT, MARCH 2015 TO PRESENT Madison College, Madison, WI
GPA: 3.75
Relevant coursework: Excel, PowerPoint, Intro to Human Resources, and Employment Law
COSMETOLOGY DEGREE
Vici Aveda Institute, Milwaukee, WI


Additional Information:

Technical Proficiencies: Windows, Mac OS, and Microsoft Office Suite
Interests: Reading non-fiction books, creative writing, solving crossword puzzles, and animal care


Reference:
Available upon request.


Candidate Contact Information:
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