Maternal Health,Program Developer, Policy Manager, Project Leader Nonprofit Resume
|Desired Industry: Social Services
|Desired Job Location: Washington, District of Columbia
||Date Posted: 2/17/2018
|Type of Position: Full-Time Permanent
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, Less Than 25%
|Highest Degree Attained: Masters
||Willing to Relocate: No
Resourceful, strategic, and forward-thinking leader with 18 years’ experience in the nonprofit and healthcare industry. Advocate for women, families, maternal and perinatal health initiatives. Demonstrated success in program development, management, and fundraising. Highly organized and detail-oriented; powered with decisive judgment, critical thinking, and agility to work both independently and collaboratively.
Demonstrated knowledge of maternal/newborn health, disadvantaged groups, and ethnically/culturally diverse communities.
Proven experience to develop effective partnerships with community-based organizations that target reduction in health disparities and promote healthy child development.
Skilled at cultivating positive employee relationships, intradepartmental alliances, and donor support.
Deliver training to nursing associates, residents, and attending physicians with excellent evaluation scores.
Perinatal Loss Coordinator / Outpatient Clinical Coordinator
MedStar Washington Hospital Center, Washington, DC | January 2003–Present
Recruited to develop, implement, and manage hospital-based Perinatal Bereavement Program in response to practices that resulted in negative consequences and publicity for the hospital. Implemented changes, improved processes and customer service, and enhanced the public visibility and name brand of the hospital.
Interface with over 160 patients annually who experience pregnancy or infant loss; provide counseling, education, and follow-up services. Develop program policies and budget; build strategic partnerships with public and private entities. Provide risk evaluations, psychosocial assessments, social work interventions, and advocacy services at two OB/GYN outpatient sites. Prepare legal documentation for court presentation and provide testimony for child welfare reporting. Initiate services with broad-based interdisciplinary team and community agencies to ensure appropriate patient care.
Spearheaded and launched annual hospital event with attendance exceeding150 guests.
Planned all facets including sourcing speakers, recruiting volunteers, inviting attendees, advertising, producing print materials, and fundraising.
Formed and led Perinatal Loss Committee of 10. Created mission statement and by-laws, improved grief care to patients, empowered staff and reduced anxiety during bereavement care.
Independently secured over $75,000 in contributions for Service of Remembrance event that was featured in several hospital publications.
Coordinated and delivered a wide variety of training initiatives.
Single-handedly directed annual education series for 350 department personnel; designed curriculum, researched speakers, and coordinated with IT to record and distribute presentations.
Educated OB/GYN department staff (attending physicians, residents, and nurses) on grief topics and care services through in-service trainings, speaker/lecture series, and interdepartmental memos.
Clinical educator for Georgetown University nursing students.
Presented perinatal bereavement portion at orientation for new nurses (20-30) and residents (10) 2-3/year.
Developed domestic violence resource pamphlet for hospital-wide distribution.
Advisor on End of Life Committee; Spiritual Care Advisory Board. Amended policies on adoption and fetal death. Authored Substance-Exposed Newborn policy.
Collaborated on a project to reduce the infant mortality rate.
Established hospital-based memorial garden and bereavement fund.
Social Worker | Young Women’s Christian Association (YWCA), Washington, DC | November 2000–January 2003
Managed nontraditional employment program designed to prepare and support underserved women achieve economic self-sufficiency. Performed assessments, interviewed and selected applicants for each incoming class cycle, conducted orientations, steered case management, crisis intervention, mentoring, employment preparation, and retention services for up to 40 program participants per cycle. Maintained case notes and statistics; crafted biannual reports with way forward recommendations. Conducted individual and group counseling sessions; followed up with participants to encourage and track progress towards apprenticeship and employment goals.
Designed intake assessment tool and data collecting instruments to select program candidates.
Guided ~75 participants annually to develop life skills and career strategies to enter the workforce which resulted in 75% placement success rate.
Established relationships and served as liaison with 15 key public and private organizations.
Developed monitoring compliance tool to improve quality and efficiency of services.
Provided leadership service during the absence of the program director.
Master of Social Work
University at Albany, State University of New York
Master of Public Administration | Specialization: Nonprofit Management University of Pittsburgh
Bachelor of Science in Applied Social Science Binghamton University, State University of New York
Training & Development Community Relations
Policy Development & Compliance
Awards and Professional Development:
Presenter, Women’s Mental Health Consortium | November 2015
Co-Author, “Reintubate or Allow Natural Death,” The Journal of Hospital Ethics | Summer 2014, Volume 3, Number 3
International Conference on Perinatal and Infant Death | April 2013
Resolve Through Sharing (RTS) Bereavement Conference, RTS Certified Trainer | May 2007
Washington Hospital Center: Superstar Award (March 2011) | Dr. John J. Lynch Moral Courage Award (October 2010) | Healing Spirit Award (July 2008)
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