Manufacturing Technician Customer Service Engineer - Technician Resu
Manufacturing Technician   Customer Service Engineer - Technician Resu
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Manufacturing Technician / Customer Service Engineer Resume

Desired Industry: Technician SpiderID: 80581
Desired Job Location: Trinity, Florida Date Posted: 2/6/2018
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other Willing to Relocate: Yes

Goal-oriented and performance-driven professional, offering extensive experience in manufacturing, semiconductor, inspection, and electronics industries. Adept at providing services to various customers through diagnosis and repair of multimillion-dollar complex semiconductor capital equipment, including electronic, mechanical, pneumatic, optical, and vacuum systems. Articulate communicator and team player, with well-defined analytical skills and well-honed technical aptitudes.

Technical Instructor 2013–2015
Served as guest instructor to teach the Yaskawa/Phoenix wafer handler system to other customer service and technical support engineers of the company
Ensured in-depth understanding of students on subsystem, system configuration setup, and routine maintenance, which included front-end controller software maintenance
Provided instructional service on advanced diagnostics and troubleshooting, including removal, replacement, and recovery procedures for all major subassemblies and components of the Yaskawa wafer handler and precision robot

Customer Service Engineer 1997–2015
Guaranteed equipment maintenance and customer entitlements of equipment utilization, up time, mean time between failure (MTBF), and mean time to repair (MTTR) in collaboration with process fab and equipment managers
Carried out routine maintenance, troubleshooting, repair, and removal/replacement of the following KLA-Tencor products:
Bare wafer inspection systems: 62xx and 64xx
Bright field wafer inspection systems: 21xx, 23xx, broad band plasma 28xx, 29xx, and VisEdge edge inspector

Installation and Retrofits Engineer
Held accountable for the installations and retrofits of new and existing capital equipment at all sites worldwide
Expertly handled multiple company products for bright field wafer inspection systems, including 2132 and 2135/8/9 platforms through removal and replacement, optical, mechanical alignment, software upgrade, calibration, and conformance procedures

Earlier Positions Held:
Cable Installer | Custom Communications Inc., Decatur, IL
Missile Repairer | United States Army, Colorado Springs, CO

Other Experience

Jason Edwards Trading, Trinity, FL
Entrepreneur | Securities Trader 2015–Present

Coursework in General Studies, GPA: 4.0: DeVry University, Austin, TX
Coursework in General Studies, GPA: 3.4: Pikes Peak Community College, Colorado Springs, CO
Coursework in General Studies, GPA: 3.75: Palomar College, San Marcos, CA

Windows 10 Pro | Microsoft Office Suite 2016 | Acronis Backup Imaging Software | Cougar Python Scripts WINNT | WIN 95 | WIN 98 | WIN ME | MS-DOS | UNIX | Linux-Based Systems | Microsoft Excel (Macros)

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