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Healthcare management Resume
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| Desired Industry: Healthcare |
SpiderID: 80492 |
| Desired Job Location: Norfolk, Virginia |
Date Posted: 1/18/2018 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Masters |
Willing to Relocate: No |
Objective:
Challenge-driven and intuitive professional, with experience in managing health and wellness plans as well as benefit programs. Adept at performing research and data analysis as well as administering assigned projects to deliver reports in a timely manner. Equipped with effectiveness in resolving issues in both internal and external clients as well as in building strong relationships with vendors through frequent interactions while delivering high-class healthcare services. Proficient with Microsoft Office Suite and PeopleSoft Database with a typing speed of 55 words per minute.
Experience:
Guarantee on-time resolution of clients’ and third-party vendor’s concerns by leading work processes
Fulfill key role as member of the core team for the additional streamlining of database reporting.
Liaise between clients and vendors to resolve and evaluate issues as well as to deliver audit reporting procedures, protocols, and training to professionally improve documentation quality.
Work closely with team members to establish strong relationships by communicating effectively through email, presentations, and teleconferences.
Conduct survey calls with plan participants and research for eligibility codes gathered from retiree medical extract file on a weekly basis.
Finalize day-to-day transactions and meet team members to render support in reaching contractual and non-contractual service level agreements (SLA)
Ensure timely completion of assigned projects and payment clean-up while adhering to state and federal regulations and company policies including participant privacy such as Health Insurance Portability and Accountability Act (HIPAA).
Education:
Master of Business Administration in Healthcare Management: 2016
Saint Leo University | Chesapeake, VA
Relevant Coursework:
Community Health | Health Services Administration | Healthcare Management | Critical Issues in Health
Bachelor of Arts in Accounting: 2015
Saint Leo University | Chesapeake, VA
Health Insurance Portability and Accountability Act (HIPAA) Compliance Certification: 2017–Present
Information Security Awareness Certification: 2017–Present
Skills:
Data Entry and Analysis Database Management Customer Service
Leadership and Staff Training Research and Development Team Building
Additional Information:
Military Experience
U.S. Navy | Various Locations
Work Center Supervisor, Virginia Beach, VA 2010–2012
Personnel Clerk, Virginia Beach, VA 2003–2010
Administrative Assistant, Norfolk Naval Air Station |Norfolk, VA 2001–2003
Candidate Contact Information:
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