Senior IT Manager - Information Technology Resume Search
Senior IT Manager - Information Technology Resume Search
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Senior IT Manager Resume


Desired Industry: Information Technology SpiderID: 80170
Desired Job Location: San Ramon, California Date Posted: 11/14/2017
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: No
Highest Degree Attained: Masters Willing to Relocate: No


Experience:
Slalom LLC (Oct 2009–Dec 2016) / World Wide Technology (Jan 2017–Present) | San Francisco, CA
Program/ Senior IT Manager
Pacific Gas and Electric Company (PG&E)
Closely monitor all facets of project portfolio, including scope, budget, and schedule toward the implementation of release cutover such as system build and back out activities, system ramp down and up, conversions, integration, resource assignments, and communication plans
Administer and present budget, schedule, issues, and risks to project governance and leadership for project and health reporting
Set data center move requirements and technical specifications for migration planning and design documentation by presiding over technical workshops with business and IT support resources
Render hands-on assistance to transition activities to business users which involve training, change management, and operational hand-off
Career Highlights:
Facilitated discussions on the value of long-term investment of deployments for business needs of clients based on enterprise roadmaps to aid with business case development, which enabled critical business systems recovery within company objectives
Generated comprehensive integrated schedules that determine tasks in support to new infrastructure build and application migration across new data centers according to functional and non-functional requirements as well as test and deployment methodology for solutions, successfully migrating 85% of company’s critical applications and systems.
Proficiently utilized SAP Business Warehouse (BW) and Microsoft Excel in developing and overseeing $90M budget on capital and expense project funds on labor, contracts, material, licenses and other financial details for project implementation, resulting in strategies to expedite schedule with minimal risk for critical path work and reduction on cost against baseline.
Provided keen oversight to multiple large complex data center application and infrastructure projects for the disaster recovery of critical company systems including improvement on recovery time objective (RTO) from four weeks to four hours
Consistently generated ~20% cost savings for the company based on thorough proposal analysis through hands-on oversight of vendor evaluation, RFPs, selection, and implementation of enterprise service/material contract management

County of San Mateo (Jul 2011–May 2012 / Jan 2013–May 2014) | San Mateo, CA
Principal IT / Program Manager
San Mateo Medical Center | Information Services Department (ISD)
Assisted with clinical application upgrades and infrastructure replacement for systems within legacy environment and data center
Oversaw architecture and design of all application and infrastructure implementations, projects, engineering decisions, and system changes for data center migrations and system upgrades
Made use of Agile methodology in developing master plan for proof of concept (POC) testing in clinic and medical environments
Held accountability for change management planning and operational hand-off to 500 clinical and IT users for the new systems that were implemented and migrated
Keenly oversaw performance and workflow of all project team members, and rendered guidance and feedback on technical and business-related tasks resulting in reduction on cost against baseline.
Generated scope and charter for statement of the scope, objectives, and participants in various departments
Career Highlights:
Actively collaborated with hospital steering leaders in gathering requirements to determine IT and system gaps, thus decreasing manual processes by 30%
Directly supervised project staff and subcontractors on multiple large project implementations, in charge of closely monitoring chargeability and schedule execution that allowed identification of schedule and opportunities to optimize the plan with minimal risk and reduction on cost vs. baseline
Rendered consultative advice on best practices in building project management office (PMO) to support the county on project review, health, and artifacts development for governance approval to create standards for business processes that significantly improved project execution and leader reporting

Accenture, Ltd. (Mar 2005–Oct 2009) | San Francisco, CA / Reston, VA
Experienced Consultant
Alcosta | Bank of America | US Army | Department of Commerce | Department of Treasury
US Postal Service | DC Financial Control Board | National Institute of Standards and Technology (NIST)
Provided key insights to enhance quality of risk based on project business and technical requirements for various government and commercial clientele.
Determine scope through statement of work by executing Accenture and on/offshore contractor resource cost and schedule to support the pilot and release project activities, standards, and mandates
Career Highlights:
Employed strategic leadership to project teams on program risk identifications, quantification, and diagnostics that determined schedule and opportunities to expedite the plan with lower risks and costs
Expertly conducted commercial off-the shelf (COTS) software requirements analysis, process execution and evaluation, and portal technologies selection to improve client business and technical requirements, which substantially reduced $300K in software installation and maintenance costs over legacy systems
Initiated the design of taxonomies for content on development and application servers, shared drives, and databases, obtaining 20% ease of use for business users according to best practices
Adhered to NIST guidelines in generating certificate of accreditation (C&A) documentation package that significantly optimized technical and non-technical evaluation of Bureau systems in accordance to security requirements and controls, as well as attained 45% higher success rate for audit over the previous year
Maintained as an active member of the management team in charge of the validation of technical and functional requirements to update the graphical user interface (GUI) toward efficient execution


Education:
Master of Science in Software Engineering – University of Maryland, College Park, MD
Bachelor of Science in Electrical Engineering – University of Maryland, College Park, MD


Skills:
CORE COMPETENCIES

Portfolio Management
Expert Scheduler - Program/Integrated
Agile and Waterfall Methodologies
Application/System Upgrade
Infrastructure Replacement/Upgrade
Cloud Build/Implementation
Program Development / Execution
Program Cost Forecast and Analysis
Business/IT Requirements Analysis
Issues and Risk Mitigation
Technology Solutions Delivery
Organizational Change Management


TECHNICAL ACUMEN

Microsoft Windows 10/7/XP /Office 365/2010 | Oracle 8i | SQL Server | Microsoft Access
Microsoft Project Orange and Blue Belt 2007 | Primavera | Microsoft Project 2010/13
SAP BW (Forecasting) | Project Reporting Tools | SAP Business Suite (CRM and PLM)
Crystal Reports | Rational ClearCase and ClearQuest | FrontPage


Additional Information:
PROFESSIONAL DEVELOPMENT

Project Management Professional Certification
MS Project Orange & Blue Belt Training | Microsoft: Mastering MS Project Training | Waterfall and Agile Training

Security Clearances
Secret Security Clearance | Public Trust 5C | Environmental Benefits Index (EBI) | US Custom
Department of State, United Stated Postal Service (USPS), Department of Defense (DoD), Department of Justice (DoJ)
US Treasury, Navy, Commerce, Army, National Guard


Citizenship
United States Citizen


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