Director of Quality Management - Healthcare Resume Search
Director of Quality Management - Healthcare Resume Search
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Director of Quality Management Resume


Desired Industry: Healthcare SpiderID: 79880
Desired Job Location: Wichita, Kansas Date Posted: 9/7/2017
Type of Position: Full-Time Permanent Availability Date: 09/08/2017
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: No
Highest Degree Attained: Doctoral Willing to Relocate: No


Objective:
Highly committed, growth-driven, and performance-focused professional with exceptional leadership skills overseeing operations; complemented with hands-on experience in providing support and quality care to patients in an intensive care setting.

Adept at coordinating, developing, and evaluating all outcome activities including risk management, quality improvement, survey readiness, and employee health and education
Effective at leading and motivating teams to achieve organizational goals and objectives
Skilled at recruiting and training employees, monitoring healthcare service delivery, and evaluating staff performance
Polished communicator; with outstanding interpersonal, organizational, problem-solving, and time management skills
Highly capable of multitasking within fast-paced and challenging environments
Proficient with Microsoft Excel, Word, and Lotus Notes, CMS Reporting, NHSN Reporting
Comprehensive knowledge of infection control program


Experience:
Relevant Experience

Select Specialty Hospital, Wichita, KS
Director of Quality Management 2016–Present
Organize monthly interdisciplinary QAPI team meetings
Help medical director and quality program director in the development and implementation of medical staff quality improvement activities
Implement Infection Control Plan by monitoring and analyzing infections
Recommend improvements by identifying variations in sub-standard performance and evidence-based medical practice
Work collaboratively with leadership team for the improvement of survey return rate and patient satisfaction
Complete monthly data entry, analysis, and reporting within required time frames
Employ a keen attention to detail in reviewing and analyzing monthly improvement reports and reports findings
Lead hospital team in completing one proactive risk analysis per year
Strictly comply with all safety policies and procedures and assist departmental managers in implementing policies and procedures
Provide expert oversight with all regulatory body surveys such as The Joint Commission, State Licensing Review, and CMS validation surveys
Coordinate the monitoring of clinical contracted services and determine performance improvement indicators
Implements and oversees risk management reporting and analyzing

Respiratory Therapy Supervisor | Safety Officer 2015–2016
Provided expert oversight with the daily operations of the Respiratory Therapy Department including staff interviews, employment decision, orientation, performance evaluations, employee training and development, inventory, equipment, and instrument issues
Attended to interdisciplinary team meetings while providing reports on patient goals, progress, and barriers for quality patient care
Maintained strict compliance with regulatory and licensing agencies, as well as the appropriate delivery of departmental services on scope and level of care for patients
Ensured ongoing Quality Assessment and Performance Improvement (QAPI) of departmental services in coordination with Quality Management assisting with routine data collection and reporting quality metrics
Executed routine chart audits to guarantee accurate documentation on all aspects of discipline specific care
Conduct periodic review of departmental billing practices as well as financial audits to ensure accurate billing as well as annual evaluations of department safety policies and hazardous material inventories
Observe adherence of emergency operations plan and environment of care manual updates, safety meetings, safety rounds, orientation, training, and survey readiness
Administered internal and external standards for work personnel as well as all job-related processes to accomplish hospital objectives and maintain good relationships with customers
Establish open and ongoing communication with chief nursing officer, guaranteeing patient, staff, and facility needs are met

Via Christi Health, Wichita, KS
Senior Respiratory Therapist | Neonatal Pediatric Specialist 2008–2015
Rendered assistance to patients suffering from various respiratory diseases such as COPD and asthma
Delivered quality care by explaining diagnoses and treatment procedures to patients, monitoring and reporting symptoms and changes in patients conditions, and discussing changes in plans for patients to physicians
Handled ventilator management in all areas of respiratory therapy including adult, pediatric, and neonatal
Functioned as a member of Neonatal Transport Team



Earlier Position Held:

St. Joseph Hospital, Via Christi health Wichita, KS
Supervisor



Other Experience

Karla’s Hair Design & Color Studio, Wichita, KS
Owner


Education:
Doctor of Business Administration, in Progress (Expected Completion Date: Nov 2020)
Northcentral University, San Diego, CA

Master of Business Administration
Friends University, Wichita, KS

Master of Healthcare Leadership
Friends University, Wichita, KS

Bachelor of Science in Human Resources Management
Friends University, Wichita, KS

Associate of Science in Respiratory Therapy
Wichita State University, Wichita, KS


Affiliations:
American Association of Respiratory Care
National Board of Respiratory Care
American Lung Association
American Heart Association


Skills:
Ventilator Management | Patient Care |Plan Development |Staff Leadership and Training | Root Cause Analysis
Organizational Development | Interpersonal Relations and Collaborations | Problem Resolution and Decision Making


Additional Information:
Activities

Asthma Camp | Muscular Dystrophy Camp
Active in Holy Cross Lutheran Church and School



Award

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