Director of Nurse Operations - Executive Resume Search
Director of Nurse   Operations - Executive Resume Search
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Director of Nurse / Operations Resume


Desired Industry: Executive SpiderID: 79457
Desired Job Location: Springdale, Arkansas Date Posted: 6/22/2017
Type of Position: Full-Time Permanent Availability Date: 06/22/17
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Executive (President, VP, CEO) Willing to Travel: No
Highest Degree Attained: Masters Willing to Relocate: No


Objective:
Patient-centric, focused, and dedicated professional with extensive experience in operations and facilities management, health care, and administrative support. Consistently recognized for demonstrating solid expertise to exceed and meet quality metrics. Adept at handling and motivating cross-functional teams toward the attainment of set-forth organization goals and objectives. Effective at multitasking in a fast-paced environment; providing adequate solutions on various complex situations; and building positive working relationships with all levels of organization. Technically proficient with Microsoft Office applications.


Experience:
PROFESSIONAL EXPERIENCE

CONFIDENTIAL, FAYETTEVILLE, AR
Director of Nursing Jun 2015–Present
- Expertly offer high level of support to assistant director of nursing in the following operations:
- Planning, implementation, and analysis of nursing systems for maintenance and promotion of resident rights and consistent delivery of care
- Creation, execution, and evaluation of facility policies, procedures, and guidelines while preparing nursing, pharmacy, laboratory, physicians, and medical records
- Establishment of staff awareness
- Compliance with federal and state regulations in resolving resident rights issues
- Provide leadership to more than 150 individuals including behavioral health technicians, behavioral health technician’s supervisors, and transportation staff
- Received promotion from assistant director of nursing to director of nursing for outstanding performance and professionalism

DAVITA DIALYSIS, SPRINGDALE, AR
Facility Administrator May 2013–May 2015
- Administered 32 chair dialysis facilities in Fayetteville and Springdale locations
- Managed the daily operations of dialysis center facilities
- Assumed full responsibility in arranging nursing and non-nursing staff schedules; developing and completing quality metrics; involving on interdisciplinary meetings and budget preparation; and overseeing clinical and non-clinical staff
- Performed basic human resources functions, including recruiting and hiring clinical and non-clinical staff
- Ensured compliance with regulatory guidelines

HEALTHWAYS INC, FRANKLIN, TN
Senior Hospital Manager Jul 2012–Mar 2013
- Held accountability in performing key functions, such as:
- Creation and management of program budget
- Planning and implementation of strategies on business
- Impartment of information to patients
- Management of data and information
- Supervision on clinical and non-clinical staff
- Fulfillment of clinical and quality objectives
- Drove all efforts in providing contracted services to guarantee the completion of contractual obligations
- Directed and coordinated program sales and marketing to ensure business growth
- Fostered and cultivated positive working relationships with physicians, community, and other payer sources
- Maintained active involvement in community’s health fairs and marketing

U.S. HEALTHRECORD, INC., FAYETTEVILLE, AR
Director of Clinical Services Feb 2010–Jul 2012
- Acted as a liaison between physician and dental advisory boards, and as a technical support on electronic health record (EHR) system
- Collaborated with the Development Team on medical and dental specifications
- Dealt with creating EHR specifications; handling insurance and accounts payable and receivable; setting-up systems to develop solutions on clients’ problems; and providing oversight to staff and contractors
- Delivered effectual assistance to customers with regard to contracts and system orders preparation
- Took charge of tradeshows planning; materials preparation and delivery; travel arrangement; and collaboration with chief executive officer CEO on product marketing and presentation

ARKANSAS FOUNDATION FOR MEDICAL CARE, LITTLE ROCK, AR
Quality Specialist IV | Registered Nurse (Physician Office) Jan 2009–Feb 2010
- Worked collaboratively with the assigned team in creating strategies to carry out quality improvement objectives on physician offices
- Planned and administered multiple program activities to physician offices in contracted region
- Functioned as key resource and advisor to health care providers
- Ensured proper documentation of project-related data through utilization of project-tracking database



Earlier Positions Held:

Director of Nursing, OZARK ORTHOPEDIC, INC., FAYETTEVILLE, AR

Med-Surgical Staff RN, Surgical RN, and Charge Nurse, NORTHWEST MEDICAL CENTER, SPRINGDALE, AR

DDITIONAL EXPERIENCE

LIFEPLANS INC., WALTHAM, MA
On-Site Assessor Apr 2013–Present
- Applied keen eye for detail in assessing on-site’s post hospital care facilities and long-term care insurance

SOAPWARE INC., FAYETTEVILLE, AR
Team Manager (Training/Development Department) Apr 2005–Jan 2009
- Presided over web and on-site trainings on EHR to customers and providers as well as training workshops
- Sustained Training Department’s web page content
- Closely interfaced with Development Team in determining clinical needs of EHR


Education:
Master in Health Administration
Trident University International, Cypress, CA

Master in Business Administration
Trident University International, Cypress, CA

Bachelor of Science in Nursing
University of Arkansas for Medical Sciences, Little Rock, AR

Nursing Program
Baptist Health Schools-Little Rock, Little Rock, AR

Bachelor of Science in Nursing
University of Arkansas for Medical Science, Fayetteville, AR


Skills:
Strategic Planning and Implementation | Policies and Procedures Development
Team Building and Collaboration |Regulatory and Compliance | Human Resource Functions
Budget Management | Customer Relations


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