Chief Administrative Officer - Chief Operating Officer - Senior Vice President Resume
|Desired Industry: Executive
|Desired Job Location: McKinney, Texas
||Date Posted: 6/8/2017
|Type of Position: Full-Time Permanent
||Availability Date: Immediately
|Desired Wage: 200000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel:
|Highest Degree Attained: Bachelors
||Willing to Relocate: No
Highly analytical, performance-driven, and results-oriented professional, with wide-ranging experience in sales operations, program
development, operational streamlining, and business administration within the mortgage lending industry. Armed with solid expertise
in contract administration, talent recruitment and development, and vendor management. Expert at leading and building high-
performing teams to drive revenue and profitability growth, operational and corporate efficiency, and company advancement. Adept at
creating and executing plans, processes, and systems for effective and successful program and project implementations. Technically
proficient with Microsoft applications (Word, Access, Excel, SharePoint, and Visio), Adobe, and JIRA.
- Professional Experience
Confidential Nov 2016-Present
Solely supervise the Sales and Operations teams with 500 employees, which include 5 corporate facilities and 47 retail facilities
nationwide, to ensure the firm’s operational efficiency.
Conduct recruitment and development of high-caliber talents for the organization.
Provide direct leadership to various teams, including Human Resources, Information Technology, Facilities, and Project Management
Maximized productivity and profitability, while driving successful acquisition for New Texas-based company through strategic
development and implementation.
Displayed skills in creating the company’s end-to-end employee onboarding training system-enterprise intranet.
Pacific Union Financial, LLC - Dallas, TX
Vice President, Vendor Management-Facilities Jan 2014-Nov 2016
Led all facets of the department daily, which included overseeing more than 500 enterprise-wide vendors and a team responsible for 6
corporate and 40 retail facilities nationwide.
Took charge of developing and executing programs for facilities and retail management, as well as vendor management system and
Effectively handled all counterparty contract negotiations, which included vendor contracts, leases, acquisitions, and recruitment
Drove efforts in streamlining operations and sales platforms, along with enterprise-wide procedures and processes.
Received the PACE Award for displaying outstanding performance, as well as excellent commentary from Federal National Mortgage
Association (FNMA) and Federal Home Loan Mortgage Corporation (FHLMC) auditors.
Spearheaded the department in designing and creating a complete counterparty management system.
PPG Industries - Various Locations
North American Equipment Manager - Louisville, KY Mar 2012-Jan 2014
Established and oversaw sales goals and strategies for the PPG North American Segment.
Wrote and executed sales training modules, as well as the equipment management program (EMS).
Coordinated North American selling events and conferences, while administering contracts with PPG equipment vendors to cultivate and
maintain new vendor relationships.
Facilitated market visits for new program implementation.
Led the implementation of an inventory system and standards operating procedures across all PPG commercial stores in 2013, thus
obtaining a successful metric for fiscal year.
Fulfilled key role in developing the commercial workflow project, strategy, and program for commercial stores.
Consistently earned recognition as a market sales leader for performing above plan each fiscal year.
Achieved multiple progressive promotions, from driver to store manager, sales representative, regional store group manager, and
North American equipment manager.
Regional Store Group Manager - Indianapolis, IN Jan 2011-Mar 2012
Rendered expert oversight to 17 company stores, as well as to 65 to 85 direct, and 245 in-direct employees.
Facilitated the recruitment and development Stores and Sales Team staff
Efficiently handled stores and sales business budget worth $19M.
Demonstrated competency in increasing profit growth by $660K within two years.
Served as a driving force behind the successful Indiana market strategy growth.
Made major contributions to Akzo Nobel America acquisition’s strategy, implementation, and onboarding with more than 400 locations.
Conceptualized and initiated the Customer Service Project, EMS, and Spray Clearance Center for Indianapolis market, which achieved
consistent and proven profitability since execution.
Sales Representative - Branson, MO 2009-Jan 2011
Keenly oversaw more than 300 accounts, including sales, service, and collections.
Played an integral role in maximizing sales by 200% by facilitating training on new sales growth and customer product.
Store Manager and Driver - Little Rock, AR and Branson, MO Mar 2008-May 2009
Spearheaded day-to-day operations, which included inventory control, business development, as well as store, inside, and outside
Earned reputation for receiving excellent scores on store audits and personal assessments.
Bachelor’s Degree in Business Management
Indiana Wesleyan University - Marion, IN
- Professional Development
PPG Industries Sales Management Training Classes
National Mortgage Licensing System National Training
- Areas of Expertise
Event and Conference Management
Vendor and Counterparty Management
Corporate and Facilities Oversight
Continuous Performance and Process Improvement
Onboarding Training System Execution
Strategic Planning and Implementation
Available upon request.
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