Patient Care Coordinator, Scheduler, Medical Secretary, Administrative
Patient Care Coordinator, Scheduler, Medical Secretary, Administrative
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Patient Care Coordinator, Scheduler, Medical Secretary, Administrative Assistant Resume


Desired Industry: Healthcare SpiderID: 79353
Desired Job Location: New York, New York Date Posted: 6/6/2017
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization:
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: Willing to Relocate:


Objective:
Goal-oriented Hospital & Health Administrative Professional with 10+ years of experience. Passionate about providing excellent care and quality information to patients. Knowledgeable of HIPAA regulation and compliance. Excellent customer service and administrative support professional. Organized, detailed-oriented professional, capable of sound decision-making, problem solving and time-management with minimal direction. A natural leader, capable of birthing creative and innovative ways to motivate staff and solve difficult issues, fluid in fast-paced, high-stress environment. Proven track record of dramatically increasing efficiency, productivity and various processes. Proficiency in MS Office, EClinical Works (ECW), Athena, Aprima, Sycle and IDX.


Experience:
UNIVERSITY PHYSICIANS OF BROOKLYN- ENT/Otolaryngology  Brooklyn, NY  6/2014-Present
Senior Medical Secretary
Manage scheduling duties for weekly assignments of 4 staff members. Oversee individual assignments for secretaries, monitoring accuracy and efficiency of assignments. Manage patient flow for medical office assistant. Assignments included: scheduling and confirming Otolaryngology patient appointments, registering new patients, obtaining & updating insurance information and assisting patients with office payments and payment arrangements. Facilitating continuous training and mentoring of staff. Assigned to the Suny Downstate location.
Key Accomplishments:
Directly communicates with insurance companies to obtained authorizations and assist with claim resolutions.
Integrate administrative and medical staff so they function as a unit, to decrease patient wait time.
UNIVERSITY MEDICAL PRACTICE ASSOCIATES  New York, NY  9/2006-5/2014
Patient Care Coordinator/ Medical Records Supervisor
Supervised 6 staff members. Oversaw coordination of duties for front desk, medical records and clinical staff. Contributed in performance review process for direct reports. Directed administrative tasks and ensured HIPAA compliance for the department. Set an example of excellent customer service through demonstration with patients, internal and external relations.
Key Accomplishments:
Directed conversion project taking paper files to electronic forms and managing file storage.
Acted as liaison and effectively & efficiently, conversed with hospital departments, medical records companies, insurance companies, and law firms.


Education:
General Education (GED) Certificate
New York, NY


Skills:
Areas of Expertise include:
Leadership
Develop & Implement Care Plans
Stellar Communicator
Management
Patient Advocate & Educator
HIPAA Regulations


Candidate Contact Information:
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