Healthcare Quality and Patient Safety Consultant - Healthcare Resume S
Healthcare Quality and Patient Safety Consultant - Healthcare Resume S
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Healthcare Quality and Patient Safety Consultant Resume

Desired Industry: Healthcare SpiderID: 79302
Desired Job Location: Harrisburg, Pennsylvania Date Posted: 5/21/2017
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 120000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: No
Highest Degree Attained: Masters Willing to Relocate: No

Analytical, results-driven, and multifaceted professional, with progressive career within the healthcare industry as evidenced through numerous leadership roles handled; combined with comprehensive knowledge of 508 compliance honed from CMS federal subcontract experience.

Expert in consultation and planning; patient safety management, healthcare quality improvement; policies and procedures development; and project management. Skilled at streamlining clinical operations and processes, while increasing efficiency; as well as directing staff toward superior performance, while ensuring compliance with established guidelines and evidence-based best practices. Equipped with effective communication, interpersonal, and collaborative aptitudes essential in coordinating with healthcare professionals to consistently deliver and implement exceptional patient care.

Pennsylvania Patient Safety Authority, Harrisburg, PA
Director of Collaborative Programs Aug 2014–Present
Healthcare Administration
Assume accountability in coordinating activities of Hospital Engagement Network (HEN) 2.0 and Hospital Improvement Innovation Network (HIIN) subcontract within state-wide hospital as well as Healthsystem Association of Pennsylvania (HAP).
Conduct research on education and training needs for each statewide collaborative and healthcare associated infection.
Facilitate presentation and provide education on various topics, including:
Falls Prevention
Wrong-Site Surgery Prevention
Healthcare Associated Infection Prevention
Importance of Safety and Culture
Nurse Leader’s Role in Patient Safety and Communication
Who we are
Data Management
Human Factors
Time-Out/Wrong-site surgery
Retained surgical objects
Patient Safety Culture
Why Reporting Matters
Crew Resource Management
Specific collaborative material presentations (e.g. 508 compliance training)
Crew Resource Management and RCA/FMEA

Project and Program Management
Lead the development and implementation of HIIN federal subcontract project designs for falls, adverse drug events (ADEs), diagnostic error, and culture, in collaboration with project managers.
Render oversight to HEN 2.0 and HIIN and work closely with project managers to ensure timely completion of project within contract requirements and budget.
Create and manage collaborative project designs, timelines, and budget, while evaluating the effectiveness of collaborative programs.
Collaborative Partnership
Display competency in creating and evaluating grant proposals, interagency agreements, and other applications in support of collaborative and partnership opportunities.
Devise operating procedures for collaborations and potential collaborative opportunities.
Provide assistance in assessing advisory articles.
Prepare and present collaborative proposals and results to the board.
Partner with Infection Prevention Analyst Team with the establishment of Authority infection prevention plan.
Build strong relationship with the Pennsylvania Department of Health (PA DOH) and other healthcare organizations.
Cross-functional Leadership
Consult with regional, statewide, and national quality improvement and patient safety organizations.
Play a key role in research grant opportunities for collaborative programs
Handle performance evaluation of the infection prevention analysts and contribute in the development of the strategic plan.
Took charge of coordinating and writing annual report.

Pennsylvania Patient Safety Authority, Harrisburg, PA
Senior Patient Safety Liaison Jan 2012–Aug 2014
Patient Safety Liaison Jun 2009–Jan 2012
Healthcare Administration
Planned and organized educational sessions with hospitals, ambulatory surgery centers, abortion facilities, and birthing centers.
Oversaw and coordinated activities in 104 facilities across the South Central region.
Project and Program Management
Collaborated with facilities to significantly enhance patient safety program and share patient safety policies and procedures
Introduced the use of the Patient Safety Knowledge Exchange (PassKey).
Staff Supervision and Training
Supervised patient safety liaisons.
Led local and regional training on the use of the PA-PSRS.
Collaborative Partnership
Offered hands-on support on statewide collaborations and formulated strategic ideas for future collaborations, while presenting collaborative ideas and results to the board.
Efficiently administered the statewide falls collaboration for HAP PA HEN 1.0 contract with 80 hospitals participants that decreased falls with harm in project hospitals.
Collaborated with contractors in the establishment of a falls reporting program in the Pennsylvania Patient Safety Reporting System (PA-PSRS).
Established positive relationship with contractual entities, such as ECRI, ISMP, HAP and HP.
Cross-functional Leadership
Developed and chaired a bimonthly national HEN falls team leader call that was held every other month that encouraged project managers to share knowledge and exchange ideas on how to reduce falls with harm.

Holy Spirit Hospital, Camp Hill, PA
Clinical Performance Improvement Coordinator Sep 2007–May 2009
Healthcare Administration
Displayed strong analytical skills in evaluating data from various internal and external sources, such as Atlas, Joint Commission, PHC4, ACC, SMS, decision support, infection control, clinical resource management, and finance.
Conferred with medical executive committee and board on the approval of new policies and procedures for the hospital.
Designed tools and strategies for quality improvement and patient safety in conjunction with physician and nursing staff.
Effectively defined performance improvement and regulatory information to physician, nursing, and other hospital staff.
Demonstrated strong knowledge of performance improvement methods, tools, and statistical process control and data analysis in instituting and maintaining reliable clinical processes, outcomes, and evidence-based best practices.
Project and Program Management
Drafted policies and protocols to ensure compliance with regulatory guidelines, while maintaining patient safety.
Efficiently managed assigned national projects, including Institute of Health Improvement and National Quality Forum.
Developed the foundation for continuous quality improvement by staff on hospital-wide fully integrated quality program.
Collaborative Partnership
Worked closely with performance improvement teams to drive different regulatory and patient safety initiatives.
Rendered assistance in setting the quality priorities and handled exemplified leadership skills toward achievement of goals.
Cross-functional Leadership
Guided nursing units in executing audits to closely track measures for regulatory compliance.

Virginia Hospital Center, Arlington, VA
Patient Care Director May 2007–Aug 2007
Healthcare Administration
Rendered hands-on oversight to Medical and Stroke units, including supervision, hiring, and evaluation of staff and implementation of new standards and practice.
Developed budget and managed supply for the unit, while providing multidisciplinary patient care for medical and stroke patient population.
Project and Program Management
Served as a driving force in improving performance at a unit level in collaboration with Quality Department.
Successfully established stroke management process for the hospital in close coordination with the Emergency Department.

Master of Science in Nursing and Business Administration and Health Care Management, 2006
University of Phoenix, Phoenix, AZ

Bachelor of Science in Nursing, 2004 | Penn State University, Middletown, PA

General Studies in Nursing, 1998 | Harrisburg Area Community College (HACC), Harrisburg, PA
Diploma in Nursing, 1996 | Geisinger School of Nursing, Danville, PA

Central Pennsylvania Association for Healthcare Quality, President
Pennsylvania Organization of Nurse Leaders, Member
South Central Organization of Nurse Leaders, Member
American Association for Critical-Care Nurses, Member
American Nurses Association, Member
National Association for Healthcare Quality, Member
American Society of Professionals in Patient Safety, Member
Pennsylvania Association for Healthcare Risk Management, Member

Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) | Microsoft Project | TeamGantt | Windows
Adobe | SAS Business Analytics

Additional Information:
Professional Development

Registered Nurse: State of Pennsylvania (Valid Until: Oct 2018)
Registered Nurse: State of Florida (Valid Until: Apr 2019)
Registered Nurse: State of Virginia (for renewal)
Certification Board for Professionals in Patient Safety: Certified Professional in Patient Safety (CPPS), 2013, 2016
Management and Strategy Institute: Total Quality Management Professional, 2016
Management and Strategy Institute: Six Sigma Lean Black Belt in Healthcare | Strategic Organizational Leadership, 2015
Harrisburg Area Community College: Project Management Fundamentals and Application, 2014
Quality Improvement Organization: TeamSTEPPs Master Trainer Course

Awards and Honors

Honorary Achievement Award, The Hospital and Healthsystem Association of Pennsylvania (HAP)
Recognition for work on Medication Reconciliation


Medical Executive Committee, Holy Spirit Hospital
Regulatory Committee, Holy Spirit Hospital
Quality Committee, Holy Spirit Hospital
Medication Safety Committee, Holy Spirit Hospital
Physician Peer Review Quality Oversight Committee, Name of Hospital
Medication Reconciliation Committee, Holy Spirit Hospital
Nursing/Pharmacy Committee, Holy Spirit Hospital
Forms Committee, Holy Spirit Hospital
Cultural Competence Committee, Holy Spirit Hospital
IT Committee, Holy Spirit Hospital
Quality Committee, Virginia Hospital Center
Panelist, HAP
Panelist, Institute of Healthcare Improvement
Journal Abstract Reviewer, Journal of Nursing Scholarship
Volunteer, 5Ks for Organizations


Feil, M. and Hunt, C.M. (2013). Falls prevention: Pennsylvania hospitals implementing best practices. Pennsylvania Patient Safety Advisory, 10(4), 117-24.

Feil, M. and Hunt, C.M. (2014). Falls reduction and prevention update: Pennsylvania hospitals increase implementation of best practices. Pennsylvania Patient Safety Advisory, 11(2), 69-77.

Hunt, C.M. (2012). Partnership for patients. Pennsylvania Patient Safety Advisory, 9(1), 36-6.


Oral Presentations

Hunt, C.M. (2007). CPAHQ on medication reconciliation. Central Pennsylvania Association for Healthcare Quality, Harrisburg, PA.

Hunt, C.M. (2011a). Engaging leaders in patient safety. SCONL, Harrisburg, PA.

Hunt, C.M. (2011b). Leadership and team engagement: Sustaining the drive to zero. Hospital & Healthsystem Association of Pennsylvania, Harrisburg, PA.

Hunt, C.M. (2011c). Patient safety takes a team. PASGNA, Grantville, PA.

Hunt, C.M. (2011d). TeamSTEPPS as part of the disruptive behavior. National Patient Safety Foundation 2011 Annual Congress, Washington, D.C.

Hunt, C.M. (2013). Falls reduction and prevention: Making our patient safer. COPIC, Denver, CO.

Hunt, C.M. and Feil, M. (2015). Collaborating to reduce falls with harm. National Patient Safety Foundation, Austin TX.

Hunt, C.M. (2016). How can nurse leaders improve patient safety? SCONL, Carlisle, PA.

Poster Presentation

Hunt, C.M. (2006a). Implementing medication reconciliation at a community hospital. Poster presented at Institute for Healthcare Improvements International Conference, Orlando, FL.

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