IT Technician - Technician Resume Search
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IT Technician Resume

Desired Industry: Technician SpiderID: 78990
Desired Job Location: Burlington, Vermont Date Posted: 3/22/2017
Type of Position: Full-Time Permanent Availability Date: early April
Desired Wage: 50000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, More Than 75%
Highest Degree Attained: Bachelors Willing to Relocate: Yes

Knowledgeable IT professional with a solid background in system maintenance, installation of hardware & software. Capable of designing, creating and maintaining databases, network accounts & departmental programs. Experienced and successful in information technologies and software. Skilled communicator and leader with project management proficiency. Able to direct multiple tasks effectively and readily master innovative software and tools.

Burlington Labs LLC
IT Technician (2/2015 Present) Burlington, VT
Perform and supervise daily maintenance and operation of computer systems. Design and maintain databases, network accounts and departmental programs. Oversee after-hours support requests for applications and projects as needed. Train users on use of software and hardware.
Key Achievements:
Overseeing day to day operations, serving as a technician and as the facility manager tasks. Managing several sites throughout Vermont.

Insurance & Credentialing Specialist (2/2014 2/2015) Burlington, VT
Completed provider credentialing and re-credentialing applications. Readied documents required for Sales representatives to remain in compliance. Supported compliance department. Tracked license and certification expirations for all providers to ensure timely renewals.
Key Achievements:
Provided support during the transition of the company going from Incorporated to a Limited Liability Company, along with all the credentialing and legal work.

Tennant & Ewer, P.C.
Paralegal (6/2013 5/2014) Boston, MA
Prepared and recorded Deed with County Land Records. Prepared probate court documents and supported attorneys during client meetings. Drafted estate plans documentation, such as Wills, Trusts, Power of Attorney and asset transfers.
Key Achievements:
Completed several full estate planning documents for clients.

VizQuest ventures
Marketing Representative (2/2013 11/2013) Needham, MA
Designed email campaigns. Wrote website content and built client lists. Created reports based on email campaigns and feedback. Attracted new business opportunities through the use of fresh marketing techniques and ideas.
Key Achievements:
Performed marketing services for several companies to large dealerships, to assist in maximizing their in house products to the public.

Angel Help Desk, IT Assistant (1/2008 2/2012) Newton, MA
Created and organized courses for the online database. Managed the evening and weekend help desk. Assisted in resolving technical issues concerning online courses, while providing customer service support to student who needed direction.
Key Achievements:
Aided in online upgrades to improve the network during a period when online classes and virtual learning was trending.

Bachelor of Business Administration
Mount Ida College, Newton, Massachusetts

MS Windows / Project Management / User Training and Support
MS Office / Troubleshooting & Issue Resolution

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