Case Manager, Administrator, Counselor Resume
|Desired Industry: Social Services
|Desired Job Location: Newington, Connecticut
||Date Posted: 1/17/2017
|Type of Position: Full-Time Permanent
||Availability Date: Immediately
|Desired Wage: 40000
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, 25-50%
|Highest Degree Attained: Masters
||Willing to Relocate: Yes
Highly dedicated, compassionate, and relatable professional, offering extensive experience in human services and special education. Equipped with the latest research-based knowledge of infant mental health, effective home visiting and early childhood services for children and services that support families. Concept-to-execution driver and transformational leader; effective at supervising staff and members to exceed management expectations while ensuring the programs’ success.
COMMUNITY RENEWAL TEAM – HARTFORD, CT
2014–2016 Special Needs Facilitator
- Acquired information regarding the services provided to children and families with disabilities, areas of program strengths and needs, as well as budget processes and financial designations.
- Gained knowledge of documentation and record-keeping systems for children and families with disabilities.
- Identified the needs of program’s community and the current collaborative relationships with other programs.
> Acquired 100% accepted referral rate to special education for preschool children and mental health services for preschools and families.
> Achieved key results in keenly reviewing the following:
- Information specific to disabilities services, program calendar, program self-assessment, and program report information (PIR);
- Process for revision and implementation strategies by understanding the components of disability services plan and other service plans;
- Specific requirements for disabilities services, involving policies and procedures, timelines of services, state regulations, as well as parents rights, diagnostic categories, and eligibility criteria;
- Guidelines for collaboration, transition procedures and child find responsibilities;
- Existing interagency agreements and recruitment plans; and
- Disability services data and communication protocols with partners.
FIRST CHOICE HEATH CARE CENTER – EAST HARTFORD, CT
2013–2014 Parent Educator and Home Visitation Worker
- Complied clients’ necessary documents for court reports; and partnered with family well-being.
- Performed home visits to prenatal mothers and their families and maintained regular contact with them through phone, text, and email.
- Conducted interviews and evaluations on clients including safety and risk assessments and referred them to social services agencies as needed.
- Consulted with senior personnel and other experts for difficult or atypical situations.
- Formulated reports and case summaries; documented work records which included required statistics.
- Conveyed and reported suspected cases concerning child abuse, neglect, and exploitation.
> Offered effectual support to families and individuals in coping with problems resulting from crisis or illness.
> Displayed expertise in facilitating parent-child interaction and teaching developmental-centered parenting.
MAY INSTITUTE – MANCHESTER, CT
2011–2013 Program Specialist
- Provided coaching to adult males with intellectual disabilities.
- Ensured the safety and protection of residents and others by mediating on crisis situations.
- Delivered constructive feedback and presented ideas during weekly staff meetings.
- Identified client needs by conducting interactive and competency-based interviews.
- Guaranteed all participants meet their treatment needs by referring them to appropriate team members, community agencies, and organizations.
- Determined and addressed clients' barriers with regard to self-sufficiency such as social and educational deficiencies.
- Maintained strict compliance with CARF in all aspects of programming.
> Achieved established goals with clients, in relevance to employment and financial planning and collaborated with them to monitor progress.
> Created long-term plans and goals by providing emotional support while with the residents.
KUHN EMPLOYMENT OPPORTUNITIES, INC. – MERIDEN, CT
2007–2010 Program Specialist
- Encouraged consumers to exercise life choices and rights and evaluated their vocational, behavioral and social skills.
- Presided over training of job coaches to work effectively with consumers.
- Performed thorough assessment on participants' work readiness as well as referred and coached them on job searches.
- Supervised participants who were part of a group supported by employment-enclave.
> Developed Individual Service Plans (ISP) to address participant needs in accordance with the state guidelines.
> Successfully facilitated higher hourly rate for participants.
- Participated in community activities on a regular basis.
- Observed participant’s behavioral progress with individual charts and files; taught them on how to gain self-help skills.
- Mentored a small group and provided an individual instruction with regard to activities of daily living as well as personal-social and pre-vocational skills.
> Keenly monitored client’s behavior and responses throughout the day.
> Demonstrated sensitivity to the cultural and linguistic needs of the clients and families served.
> Created and implemented daily routines applicable to participants’ abilities.
PROFESSIONAL TUTORS OF AMERICA, INC. – BREA, CA
- Taught reading to grades K 1 and 2; and created lesson plans for students with emotional and cognitive disabilities.
- Ascertained warning signs concerning emotional or developmental problems and reported them to parents.
CONNECTICUT BOARD OF EDUCATION–SOUTHINGTON PUBLIC SCHOOLS – SOUTHINGTON, CT
1989–1992 K-4 Special Education Teacher
- Provided education on all subjects except when mainstreamed.
BRISTOL PUBLIC SCHOOLS – BRISTOL, CT
1988–1989 ECAT Team and Preschool Teacher | Middle School and Mainstream Teacher
- Monitored and assessed students' performance, behavior, social development, and physical health.
Master of Early Childhood Education (ECE) Administration (In Progress)
CENTRAL CONNECTICUT STATE UNIVERSITY – NEW BRITAIN, CT
Family Development Credential
UNIVERSITY OF CONNECTICUT – STORRS, CT
Bachelor of Science in Special Education
SOUTHERN CONNECTICUT STATE UNIVERSITY – NEW HAVEN, CT
2016 Connecticut Association for Infant Mental Health (CT-AIMH) | Zero to Three
Early Care and Education
Strategic Planning and Implementation
Decision-Making and Resource Management
Academic and Administrative Operations
Personnel and Program Management
Social and Community Involvement
Positive Student Reinforcement and Discipline
Data Analysis and Educational Research
2016 Infant Mental Health | Resiliency and Assessments Training
2013 Parents as Teachers Model and Implementation Training
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