Computer Project System Managaement Analyst - Information Technology R
Computer Project System Managaement Analyst - Information Technology R
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Computer Project System/Managaement Analyst Resume

Desired Industry: Information Technology SpiderID: 77514
Desired Job Location: Allentown, Pennsylvania Date Posted: 6/18/2016
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: Undecided

(8/2003-6/2016) Securitas: Operations Technician
• Data Entry, Directing Shipping and Receiving to Docks and Canadian Boarder/Dock Hub Office
• Appointed Shift Supervisor (2 Strip Rank Commander) over 4 people that Observers and Reports on Issues/Situations
• Repair network and fax issues with EPM-Deka Topton’s Inbound/Outbound Delivery System

(3/1995-Present) Mark’s Computer Service/APB Data Solutions: Computer System Analyst
• Listen to clients and evaluate clients’ technical needs with increased efficiency to provide the best solutions
• Develop computer programs and utilities to fit clients’ specific needs to increase efficiency
• Create user-friendly front end for complex databases (to save time in data entry and learning software)
• (8/1997-1/2015) APB Data Solutions: Lead Data-Base Designer in a Partnership (Profit & Loss experience)
• Create a conditional mail merge function using VBA, Access, and Word & Design and built Voice Synthesizer (In Progress)
• Evaluate systems and networks to provide the best solutions, best repairs, best Recommended and acquired PC’s and Laptops
• Lead a Repair and Design Team of 2-3 Team Members (3rd Member is either a APB subcontractor or Network Programmer)

Harrison Career Institute: A+ and Network+ Certification Instructor
• Teach networking, troubleshooting, and repair techniques for various Windows platforms and network software installs
• Teach Computer-Specialist Resume Writing with Computer-Specialist Interview Technique.
• Demonstrate networking with Windows, PC Anywhere, Novel, and Mandrake Linux for maintenance and installation
• Setup internet sharing, multi-user software, and additional users for the network; printer and file sharing

Grace (International) Computers: Network Analyst and Information Technology (IT) Specialist
• Set up internet sharing, multi-user software, and additional users for the network
• Provide technical support via phone (help desk/phone technical support) with Serviced PC and Networks in-house and on-site
• Maintain and install network software; resolve networking problems and Completing Quality Control Checklist
• Update service calls in MS Access and MS Excel with IBM Software Seminars Reports in MS Word.
• Create reports and documentation (work orders, sales ads, efficiency reports, technical updates)

Other Management experience with Profit & Loss experience:
• (2015) Mother of Multiples IT Specialist Point of sale system (2nd in command) of 68 people
• (3 years) PC Warehouse: Head Computer/Network Specialist (1 employee beneath me)
• (6 years) Valley Pool Service: Junior Partner (2-4 employee service team in-field/in-office)
• (4 years) Paper Route Partner: Collections of Subscriptions money (1 route) and Delivery on 2 separate routes
• (7 years) Church Non-Profit (3 year) Senior Squad Leader of 16-20 people and (2 year) Squad Leader of 5-6 people
• (5 years) Air Product PC Explorers (1 year) Senior Group Leader [1 or 2 Leaders] in a group of 20-25 people

Kutztown University – Bachelor of Science (BS): Major Computer Science, Minor Math
Other Coursework – Employee to Manager Seminar; Leadership Seminar; ACT-123 Security Certification;
HCT [Harrison Career Institute] Teaching Certificate; Different-Personality’s Communication Seminar;
COMPTIA’s A+ Computer Certificate
Languages – English [Fluent/Native Speaker]; American Sign Language [Semi-Trained]

PC Applications: Microsoft Office [Word, Access, Excel…], Phone Apps Performance/Repair, PC Anywhere, Word Perfect
PC Operating Systems: Microsoft [Windows 8.1, 8, 7, Vista, XP, 2000, NT, 98se, 95, WFWG 3.11], OS/2 Warp, Linux
PC Network Technology: LAN, Intranet, Internet, TCP/IP, LAN/WAN; network printing; RAID 5; NAS Storage Drive
Programming Language: T-SQL, VB [Visual Basic], VBA [Visual Basic Access], VBScript, C++, UNIX Shell Scripts, Lisp,
Basic, Prolog, ADA, Assembly Language, Modula 2, Alpha Five, K&R C, mobile and tablet

Available upon request.

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