Administrative Clerical - Secretary Admin. Assistant Receptionist Resu
Administrative Clerical - Secretary Admin. Assistant Receptionist Resu
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Administrative/Clerical Resume


Desired Industry: Secretary/Admin. Assistant/Receptionist SpiderID: 77001
Desired Job Location: Livremore, California Date Posted: 3/1/2016
Type of Position: Full-Time Permanent Availability Date: 3/3/16
Desired Wage: 30,000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other Willing to Relocate: Yes


Objective:
To secure a a long term permanent position, one in which will allow me to utilize my skills to help further my potential in a company, that will benefit and promote both myself and the company.


Experience:
The Decor Store
Customer Service Rep where I effectively and quickly operated the cash register. Where I provided superior customer service and assisted customers with their selections of home interior products.

Burger King
Cashier/Order Assembly where I regularly proved my ability and attention to detail and patience and customer service through a very high volume lunch and afternoon rush. This position absolutely demanded precision multi - tasking while working independently and as a team.

FatBurger
Cashier/Kitchen Staff at a extremely high volume order location in Livermore, Ca. Exceptional Customer Service was provided by myself to customers who I grew to know on a first name basis. Multi - Tasking, attention to detail, the ability to prioritize, work as a team as well as working independently were vital roles. Accurate cash handling, and being able to calmly and effectively handle customer complaints and concerns kept this location moving forward and profitable.

B & F Finance and Loan
Collections/Receptionist where I was the sole person responsible for collections of title loans. Responsible for all outbound calls to customers who were late with their payments and or needed to make payment arrangements, provided options to refinance, and continually monitored customer accounts, as well as going to pick up arranged payments. Greeted customers as they came in. Started new applications, which included running credit checks, processed new loans, made sure that details were paid attention to so that customers loan applications would receive the best quality and fastest loan approvals.

JC Penneys
Sales in Drapery Department where I helped customers with their drapery choices, where superior customer service was a must. I was able to process very high orders while using order accuracy and attention to detail. Took custom blind and drapery orders from face - to - face customers. Measurements had to be very precise and down to every last detail.

TopCon
Accounts Payable. In this position I worked for a laser company where I was responsible for accounts payable, including the weekly sales report for the location. I worked very closely with the Vice President of the company. Attention to detail, data entry, answering phones, and being a self - starter who could be a part of a team were mandatory.

AAA
Emergency Roadside Service Call Taker and some dispatch in a very high volume of emergency calls in a call center. I needed to be very detail oriented and have the ability to prioritize and rationalize during very stressful times for members.

TCI Cable Company
CSR: Very demanding, fast paced, extremely high volume call center. Helped customers start new service, answer account/billing questions, trouble shooting their service, moving service to a new location. Setup installation appointments, service calls. Handled escalating calls before being turned over to a supervisor. Billing questions were my speciality and I was able to explain and easily relate to the customers concerns and the reason for them calling into the call center.


Education:
Western Career College, Pleasant Hill Campus, 2002
Medical Assisting
Associates of Science Degree


Skills:
10 key, cash drawer, 24 (+) years customer service experience, computers; including word, windows, excel. Team player as well as being able to work independently, ability to prioritize, attention to detail, I'm a self starter with the confidence to lead and prioritize, and attention to detail. Data entry experience, multi - line phone systems, ability to work under pressure and effectively in a fast paced environment. Call center experience, general office experience along with administrative experience.


Candidate Contact Information:
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