|Desired Industry: Technician
|Desired Job Location: Ardmore, Oklahoma
||Date Posted: 1/16/2016
|Type of Position: Full-Time Permanent
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel:
|Highest Degree Attained: High School/Equivalent
||Willing to Relocate: No Preference
To obtain a career in the technical field of study
Cable One field technician
From - 12/2013
To - Present
• Connected customers homes including creating and running wiring.
• Troubleshot signal issues and fixed issues when found, including bad connectors, electrical issues, ingress, and system issues.
• Ran communications off of a DOS base workforce management system and a web based workforce management system.
• Helped with training on web based workforce management system when we transitioned.
• Worked staging equipment for use in customer premises.
• Daily communications with customers and management.
• Accomplished lowest repeat call on service calls for 2014
AT&T sales representative
From - 6/2013
To - 12/2013
• Managed relations with customer accounts, payments, issues.
• Informed customers on newest and best technology for phones and accessories, while selling said equipment
• Troubleshot phones and network usage on a per customer per issue basis
Burger King shift supervisor
To - 6/2013
• Managed overnight shift in a fast pace and high stress environment.
• Worked with little to no help to keep store operating at a fast pace, while getting the store ready for the next day
• Trained new recruits on everyday equipment including POS system
• Graduated Plainview High school
• Some college at ITT Technical institute for computer networking
• Daily life of working on and messing with electronics
• Very technically inclined, even if I have never seen a system, I can figure out very quick how to work anything.
• Usable knowledge of Microsoft products such as; Word, PowerPoint, Excel, Etc..
• Knowledge of routing and routing procedures for communication purposes
• Background in customer service and technology.
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