Service Techinician Resume
|Desired Industry: Biotech
|Desired Job Location: Fresno, California
||Date Posted: 9/27/2015
|Type of Position: Full-Time Permanent
||U.S. Work Authorization: Yes
|Job Level: Experienced with over 2 years experience
||Willing to Travel: Yes, 25-50%
|Highest Degree Attained: Other
||Willing to Relocate: Undecided
Experienced Electronics professional with a demonstrated ability to work among a culturally-diverse environment; Strong technical, analytical, and problem solving skills; Ability to establish and maintain effective, communicative relationships with customers, support functions, and sales organization; ability to effectively respond to rapidly changing priorities; proven ability to work within exact time frames in a complex, multi-tasking, and challenging environment with attention to detail; willingness and ability to travel.
Field Service Engineer, Think Surgical, Fremont, California Nov. 12/ May 15
Orthopedic implantation robotics, 3D surgical planning stations.
Field Service Engineer II, GXR, Philips Medical Systems, East Bay Team Sept. 08/Dec 11
General X-ray Imaging Systems.
Service Supervisor/Manager, Tecan Systems, San Jose, California Sept. 99/July 06
Precision liquid handling robotic systems
Production/Service Engineer, Image Enhancement Systems, Hayward, California Jan. 98/Sept. 99
High resolution MRI enhancement processing system.
Test/Field Service Engineer, Carco Electronics, Menlo Park, California Oct. 95/Jan. 98
Missile flight motion simulators.
Field Service Engineer, Pacific Scientific, Fremont, California May94/May 95
Liquid and Aerosol particle analyzers.
Quality Supervisor/Manager, Biomedical Monitoring Systems, Los Gatos, California July 91/Feb.93
Epilipesy monitoring equipment.
National Service Manager, Neuroscience/Darox, San Diego, California Jan. 89/May 90
Neurological Imaging system.
Production/Service Technician, Neuroscience, Milpitas, California June 86/Jan.89
Neurological Imaging system.
Field Service Technician, Decco Tiltbelt/ Pennwalt, Traver, California Sept. 84/May 86
High speed color and blemish fruit sorting equipment.
Service Technician, Beckman Instruments NSC, Porterville, California June 82/Sept 84
Clinical, Scientific and analytical instrumentation.
DeVry Institute of Technology, Phoenix, Arizona, Aug 80/June 82
Electronics Technician Certificate/ASET Eqvl
GPA 3.6/4.0 (President's List)
Major Course: Basic Electronics, Pulse and Digital Circuits, Digital Computers, Instrumentation and Control Systems, and Microprocessor Systems.
Orosi High School 1976-1980
High School Diploma
Perform system level repair and software upgrades for varied product lines.
Complete regularly scheduled Preventative Maintenance procedures.
Perform iHP decontamination on all incoming systems.
Troubleshoot, repair, or modify standard and special purpose equipment and system components including disassembly, replacing, or repairing defective parts; rewiring and reassembly as required.
Worked with standard and specialized tools and test equipment (DVM,Oscilloscope)
Worked with Technical documentation (i.e., Schematics, Diagrams,Technical manuals, etc.)
Communicate service activities to customers. (Written, Verbal).
Pro-actively respond to and resolve customer problems/issues on-site.
Utilize technology (laptop computer with applicational software) to perform administrative duties as assigned to ensure effective planning, utilization, and required completion of documentation.
Schedule daily and weekly work activities.
Routinely complete service reports and maintain on-site Customer Service Logs.
Responsible for the integrity and security of company vehicle, tools, test equipment, and proprietary software.
Provide in-house service repair and field service technical support as needed.
Perform electronic system integration, component and system level de-bug, and completion of final acceptance tests procedures (ATP) both in-house and on-site.
Complete repair and calibration of complex Electro-mechanical sub-assemblies.
Co-ordinate In-house Customer Repair.
Train service personnel on system level troubleshooting and debugging procedures.
Maintain field service inventory.
Reduced in-house repair inventory by 60%.
Reduced turn around time of average warranty repair from 60 to 10-days.
Reduced average non-warranty repair to less than 5-days.
Screened, Qualified and trained technical personnel.
Reduced MRB PCA repair time to within 5-day turn around.
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