|Desired Industry: Sales/Demonstrators
|Desired Job Location: Fredericksburg, Virginia
||Date Posted: 9/14/2015
|Type of Position: Full-Time Permanent
||Availability Date: Immediately
|Desired Wage: 50000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel: Yes, 25-50%
|Highest Degree Attained: Bachelors
||Willing to Relocate: Yes
Performance-driven and analytical
professional, seeking a challenging role
to fully utilize broad background in
accounts collection and management,
marketing and business
development, staff development, and
SIMM ASSOCIATES ~ Newark, DE
Senior Collector Jan 2001–Present
ACCOUNT RECEIVABLE MANAGEMENT ~
Collections Manager Sep 2009–Jan
BANK OF AMERICA ~ Newark, DE
Senior Collector Aug 2008–Sep
MANN/BRACKEN LAW FIRM ~ Atlanta, GA
Senior Floor Manager May 2003–Aug
NATIONAL ACTION FINANCIAL SERVICES ~
Collections Manager Apr 1994–May
Bachelor of Business Administration with
Concentration in Marketing
Virginia State University, Petersburg, VA
Kappa Alpha Psi Fraternity, Inc.
American Collections Association
Leadership and Training
Presided over training and development
programs for new employees in accordance
with company guidelines.
Guided and supported diverse teams of
non-exempt collectors; facilitated on-
the-job training and coaching of new and
experienced associates through one-on-
one session and
Developed and managed strong teams to
ensure accomplishment of performance
Spearheaded the collection efforts of 52
professionals, while providing effective
training to staff to ensure excellent
customer service as well as production
Rendered effectual coaching to
collectors to drive achievement of
Marketing and Business Modeling
Contributed key insights in developing
marketing strategy for competitive price
products through marketing research
Dealt with the preparation and
presentations of business model to new
and existing clients.
Accounts Collections and Administration
Performed audits and managed existing
client accounts to ensure alignment of
work plan with standard guidelines.
Played a pivotal role in the Estate
Department, in charge of collecting
accounts of deceased individuals.
Thoroughly evaluated files and handled
collection of money for Bank of America,
MBNA, and Chase Bank
Closely monitored charged-off accounts
as well as the processing of Chase Auto
Provided expert oversight to the entire
credit card portfolio of the Sears
Development Center in North Carolina.
Acted as key liaison between the courts
and Bank of America on filed claims for
searching probate records.
Client Service and Relations
Worked closely with various clients in
retrieving account receivables,
including major banks, retail, and
commercial delinquency charge-off files.
Designed new processes and established
policies for sending adequate statements
and final demand letters in coordination
Regulatory Compliance and Standards
Maintained strict compliance with
industry, company, state, and local
Growth and Development Impacts
Earned promotion to management level for
demonstration of superior performance.
Received various award for consistently
surpassing monthly goal.
Served as a driving force in attaining
department standards and goals
established by the management.
Exhibited exemplary performance which
resulted to the attainment of various
accolades; thus ranking as top
Mann/Bracken Law Firm Management
Awards and honors
SIMMS Associates Goal Hitter: 2012–2014
Bank of America Awards for Stellar
Mann/Bracken Law Firm Recognitions:
Available upon request.
Candidate Contact Information:
|JobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response.