Manager - Sales Demonstrators Resume Search
Manager - Sales Demonstrators Resume Search
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Manager Resume


Desired Industry: Sales/Demonstrators SpiderID: 76165
Desired Job Location: Fredericksburg, Virginia Date Posted: 9/14/2015
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 50000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
Performance-driven and analytical
professional, seeking a challenging role
to fully utilize broad background in
accounts collection and management,
marketing and business
development, staff development, and
client relations.


Experience:
SIMM ASSOCIATES ~ Newark, DE
Senior Collector Jan 2001–Present

ACCOUNT RECEIVABLE MANAGEMENT ~
Thorofare, NJ
Collections Manager Sep 2009–Jan
2012

BANK OF AMERICA ~ Newark, DE
Senior Collector Aug 2008–Sep
2009

MANN/BRACKEN LAW FIRM ~ Atlanta, GA
Senior Floor Manager May 2003–Aug
2008

NATIONAL ACTION FINANCIAL SERVICES ~
Atlanta, GA
Collections Manager Apr 1994–May
2003


Education:
Bachelor of Business Administration with
Concentration in Marketing
Virginia State University, Petersburg, VA


Affiliations:
Affiliations

Kappa Alpha Psi Fraternity, Inc.
American Collections Association


Skills:
Leadership and Training

Presided over training and development
programs for new employees in accordance
with company guidelines.
Guided and supported diverse teams of
non-exempt collectors; facilitated on-
the-job training and coaching of new and
experienced associates through one-on-
one session and

feedback.
Developed and managed strong teams to
ensure accomplishment of performance
goals.
Spearheaded the collection efforts of 52
professionals, while providing effective
training to staff to ensure excellent
customer service as well as production
compliance and

efficiency.
Rendered effectual coaching to
collectors to drive achievement of
monthly goals.

Marketing and Business Modeling
Contributed key insights in developing
marketing strategy for competitive price
products through marketing research
Dealt with the preparation and
presentations of business model to new
and existing clients.

Accounts Collections and Administration

Performed audits and managed existing
client accounts to ensure alignment of
work plan with standard guidelines.
Played a pivotal role in the Estate
Department, in charge of collecting
accounts of deceased individuals.
Thoroughly evaluated files and handled
collection of money for Bank of America,
MBNA, and Chase Bank
Closely monitored charged-off accounts
as well as the processing of Chase Auto
deficiency loans.
Provided expert oversight to the entire
credit card portfolio of the Sears
Development Center in North Carolina.
Acted as key liaison between the courts
and Bank of America on filed claims for
searching probate records.

Client Service and Relations

Worked closely with various clients in
retrieving account receivables,
including major banks, retail, and
commercial delinquency charge-off files.

Process Improvement
Designed new processes and established
policies for sending adequate statements
and final demand letters in coordination
with staff.

Regulatory Compliance and Standards
Maintained strict compliance with
industry, company, state, and local
regulations/standards.

Growth and Development Impacts
Earned promotion to management level for
demonstration of superior performance.
Received various award for consistently
surpassing monthly goal.
Served as a driving force in attaining
department standards and goals
established by the management.
Exhibited exemplary performance which
resulted to the attainment of various
accolades; thus ranking as top
collector.


Additional Information:
Training

Mann/Bracken Law Firm Management
Training Program

Awards and honors

SIMMS Associates Goal Hitter: 2012–2014
Bank of America Awards for Stellar
Performance: 2009–2012
Mann/Bracken Law Firm Recognitions:
2004–2008


Reference:
Available upon request.


Candidate Contact Information:
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