Information Systems Security Manager - Information Technology Resume S
Information Systems Security Manager - Information Technology Resume S
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Information Systems Security Manager Resume


Desired Industry: Information Technology SpiderID: 73531
Desired Job Location: Oakland, California Date Posted: 9/22/2014
Type of Position: Full-Time Permanent Availability Date: 09/22/2014
Desired Wage: 100K
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, More Than 75%
Highest Degree Attained: Masters Willing to Relocate: Undecided


Objective:
To secure a challenging, progressive and rewarding position of responsibilities that utilizes my education, strong technical abilities, professional experiences and Information Technology Systems Expertise.


Experience:
Computer Support Coordinator; Hired 07/1999 and Retired 11/2013
San Francisco Bay Area Rapid Transit (B.A.R.T.) District – 300 Lakeside Drive, Oakland, CA
Duties & Responsibilities

• Responsible for the day to day operations of the San Francisco Bay Area Rapid Transit (B.A.R.T.) District Administrative LAN Business Systems.
• Responsible for the day to day operations of the San Francisco Bay Area Rapid Transit (B.A.R.T.) District Police Department LAN Systems.
• B.A.R.T. District Administrative Business Systems Windows Domain LAN Administrator & B.A.R.T. District Police Department Windows LAN Administrator
• Managed and Supervised Information Systems Projects for the B.A.R.T. District’s Information Technology Department
• Led bi-weekly Information Technology Department Scrum planning meetings to develop team strategies and define assigned IT project goals.
• Maintained, supported, diagnosed and resolved B.A.R.T. District Administrative LAN & B.A.R.T. District Police Department infrastructure networking hardware devices malfunctions (Windows Domain Administrator, Citrix Systems Administrator, Domain Servers, LAN firewalls, SAN hardware, network switches, and CISCO network routers)
• Defined security requirements for B.A.R.T. District Administrative LAN computer systems & B.A.R.T. District Police Department LAN computer systems, including mainframe access, workstations security, and District personnel end-user account security, VPN Access, and LAN printing.
• Implemented and maintained the B.A.R.T. District Administrative LAN Security Appliances & LAN Security Applications.
Computer Support Coordinator
San Francisco Bay Area Rapid Transit (B.A.R.T.) District
Duties & Responsibilities Continued

• Implemented and maintained the B.A.R.T. District Police Department Systems LAN Security Appliances & LAN Security Applications
• Troubleshot and resolved B.A.R.T. District Administrative LAN & B.A.R.T. District Police Department LAN infrastructure network communications routing issues, data base access, network printing, email access and general software application problems.
• Monitored & Reviewed system logs for all B.A.R.T. District Administrative LAN & B.A.R.T. District Police Department LAN networking devices for unresolved abnormalities and problems.
• Monitored system logs for all B.A.R.T. District Administrative LAN & B.A.R.T. District Police Department LAN networking devices to maximize uptime
• Communicated with vendors to resolve network outages and periods of reduced performance.
• Documented all B.A.R.T. District Administrative LAN & B.A.R.T. District Police Department LAN server and network problems and other unusual events in detail.

• Tested and evaluated system software to improve performance and usability.
• Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption.
• Translated technical specifications into detailed product requirements analyzed market trends and the competitive landscape to understand opportunities and potential value.
• Maintained the B.A.R.T. District Media Department’s audiovisual equipment, including video cameras, video editing hardware, Apple MAC PRO computer hardware, MAC laptops and video conferencing equipment.
• Performed Help Desk Support duties which entailed clearing trouble ticket queues, resolve end-user’s network issues, desktop hardware and/or application software problems.

Network Operations Analyst; Hired 01/1996 and Resigned 06/1999
Kaiser Permanente of Northern California – 1950 Franklin Street, Oakland, CA
Duties & Responsibilities
• Managed and Monitored Kaiser Permanente of Northern California WLAN using network management software, diagnostic tools & network management systems
• Performed Help Desk Support duties which entailed clearing trouble ticket queues, resolve end-user’s desktop hardware and/or application software problems.
• Maintained, supported, diagnosed and resolved Kaiser Permanente of Northern California WLAN infrastructure networking hardware devices malfunctions (Windows Domain Administrator, Citrix Systems Administrator, Domain Servers, WLAN firewalls, SAN hardware, network switches, and CISCO network routers)
• Troubleshot and resolved Kaiser Permanente of Northern California WLAN infrastructure network communications routing issues, data base access, network printing, email access and general software application problems.
• Reviewed logs for all Kaiser’s WLAN networking devices for abnormalities and problems.
• Communicated with vendors to resolve network outages and periods of reduced performance.
• Documented all server and network problems and other unusual events in detail.
• Monitored system logs for all Kaiser’s WLAN networking devices for abnormalities and problems.

Electronic Mechanic
United States Department of Defense
Fort Hood Texas 01/1994 to 01/1996
&
Electronic Mechanic
United States Department of Defense
Alameda Naval Air Station 08/1989 to 01/1994
Duties & Responsibilities

• Inspected computerized radio communications equipment for proper performance and correct communication.
• Interpreted schematic blueprints, wiring diagrams, performance specifications and service manuals.
• Conducted highly complex diagnostic and operational tests on computerized radio communication equipment hardware and electronic components.
• Made critical adjustments to component values and settings during testing.
• Analyzed test results to locate and determine causes of malfunction and correct malfunction.


Education:
Master of Science: Major: Information Systems /Concentration on Information Systems Security – 2009
University of San Francisco - San Francisco, CA

Bachelor of Science: Major: Information Systems - 2006
University of San Francisco - San Francisco, CA


Affiliations:
Microsoft Windows Certified Professional: ID# 927503
NOVELL Certified LAN Administrator
F.C.C. General Radiotelephone Professional Operator’s License # PG1229601
Notary Public of the State of California: Commission #2056674


Skills:
• Managing & Supervising Information Technology Systems Projects
• Information Technology Systems Security Metrics
• Information Technology Systems Administration, Configuration, Maintenance and Support
• Information Technology Systems Security Analysis, Auditing and Forensics
• WLAN Administration, Configuration, Maintenance and Support
• Mobile and Wireless Devices Configuration, Maintenance and Support
• Cyber Security: Prevention, Deterrence and Recovery
• Analytical Thinker
• Decisive
• Objective
• Superb Interpersonal Communications Skills
• Exceptional Customer Service Support Skills
• Meticulous Record-Keeper
• Accuracy and Attention to details
• Microsoft Certified Professional & Novell Certified LAN Administrator
• Information Systems Security Administration, Configuration, Maintenance and Support Expertise
• Windows Network Administration, Configuration, Maintenance and Support Expertise
• MAC Network Administration, Configuration, Maintenance and Support Expertise
• Novell Network Administration, Configuration, Maintenance and Support Expertise
• Citrix Systems Administration, Configuration, Maintenance and Support Expertise
• Two-way Radio Communications Engineering Expertise


Additional Information:
Highly skilled, dynamic, talented, forward-thinking, motivated IT Professional with strong verbal, listening and written communications skills. My diverse background includes a Master of Science Degree Majoring in Information Systems Concentrating on Information Systems Security from the University of San Francisco - San Francisco, CA; Managing and Supervising Information Technology Systems Projects; U.S. Department of Justice Cyber Security Prevention, Deterrence and Recovery Training; End-User Customer Service Desktop Support Experience; WLAN System Administration; WLAN Engineering, Configuration, Maintenance, Support and Management Experience; Apple & Windows Network, Desktop Hardware and Software Application Support Expertise. Also skilled at relating to and connecting with people from all different backgrounds and walks of life thus I am comfortable interacting with all levels of an organization and with the general public. Able to work under pressure!

U.S. AIR FORCE VETERAN WITH HONORABLE DISCHARGE


Reference:
Available upon request.


Candidate Contact Information:
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