Network Engineer - Information Technology Resume Search
Network Engineer  - Information Technology Resume Search
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Network Engineer Resume


Desired Industry: Information Technology SpiderID: 73113
Desired Job Location: San Antonio, Texas Date Posted: 7/29/2014
Type of Position: Full-Time Permanent Availability Date: 8/8/2014
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
An IT professional with over 15 years of experience in administration, escalation support, configuration and troubleshooting for various technologies for medium to global enterprise environments and include proficiency in routing, switching, security, voice and wireless.


Experience:
PROFESSIONAL EXPERIENCE DETAIL
Apple Inc. Lead Escalation Support (CSR) 2011 – 2013

Company Overview – Apple Inc. is a multinational corporation that designs and sells consumer electronics, computer software, and PCs. Apple Inc. is the single largest publicly traded company in the world by market capitalization as well as the largest technology company in the world by revenue and profit dwarfing its competitors Google and Microsoft combined. The following list is responsibilities personally handled at Apple Inc.

 Team leader to a group of professionals responsible for the day-to-day administration, support, and execution of various mission-critical technologies.
 General responsibilities included overall management of day-to-day administration and support activities, analysis, development activities, and coordination/communication activities.
 Technical responsibilities include, but are not limited to, the configuration, integration, and installation of hardware/software and troubleshooting of hardware break fix, software conflicts, and network technologies.
 Professional responsibilities include, but are not limited to client support, disaster recovery, vendor relations, following corporate policies and procedures, change management, and training technical professionals and non-technical end users on hardware/software.

AT&T, Inc. Team Lead (CSR/MR) 2007 – 2009

Company Overview – AT&T, Inc. is an American multinational telecommunications corporation that provides mobile/fixed telephony services, as well as broadband and fixed-line internet services. AT&T, Inc. has a global presence in every country and territory in the world servicing millions of enterprise and multinational business corporations on six continents utilizing a complex global network infrastructure. Below will be a list of responsibilities handled:

 Lead a team of professionals responsible for the day-to-day administration, support, and maintenance of various network technologies, hardware, and software.
 Technical responsibilities included, but were not limited to, technical training for end-users, troubleshooting, and sale/support for U-Verse devices and others.
 General responsibilities included, but were not limited to, customer relations/support, time/task coordination, following corporate policies and procedures, configure, and troubleshoot proprietary devices.

ICT, Inc. Network Specialist 2006 – 2007

Company Overview – ICT, Inc. is a local/statewide consulting services company that provides technical services to local and state clients on implementing LAN/WAN network and datacenter infrastructure.
• Member to a team responsible for handling the overall support and administration of various enterprise LAN/WAN technologies located within a network infrastructure.
• Technical responsibilities included, but were not limited to administration, escalation support, configuration, implementation, and troubleshooting of various enterprises LAN/WAN technologies, hardware/software.
• Professional responsibilities included documentation, following corporate policies and procedures, and scheduling as needed reports to management.
• Additional responsibilities included reviewing configuration and implementation activities to ensure proper functionality and providing necessary mentoring to engineers engaged in these activities to ensure proper implementation.

Bourquin International Network Consultant 1996 – 2006

Company Overview –Technology consulting organization that provides technology services to local and statewide clients on various technology services to include network software and hardware and implementation, support and troubleshooting.

• Responsible for various consulting services to include installation, configuration, as needed administration and troubleshooting on various networking applications and hardware including routers, switches and related LAN/WAN equipment.
• Special projects included conceptualize and design a project to computerize administrative functions for a school system that included design, hardware and software installation/configuration, vendor relations with local business and private school. Also included project to design and implement LAN/WAN infrastructure and administration support to a regional organization on variety of network software and hardware technologies.
Entex Information Services Escalation Support (FE IV) 1991 – 1996

Company Overview –Entex Information Services is a nationwide distributor of high-tech computer and networking equipment from manufacturers such as Sun Microsystems, HP, Compaq, IBM, Dell, 3Com and Apple. They distribute products nationwide. Below will be a list of responsibilities personally handled:
• Member to a team responsible for handling the overall support and administration of various enterprise technologies.
• General technical responsibilities included the installation, implementation, administration, support, and troubleshooting of various mission-critical technologies, hardware break fixes, software resolutions, technical training of end-users as required, as well as add moves/changes.
• Professional responsibilities included documentation, following corporate policies and procedures, and scheduling as needed reports to management.

Applied Material, Inc. Escalation Support (FE III) 1988 – 1991

Company Overview – Applied Materials, Inc. is a global corporation in providing innovative equipment, and services to enable the manufacture of advanced semiconductor, flat panel display, and solar photovoltaic products.
Below will be a list of responsibilities and activities handled:

 Member to a team of professionals responsible for the administration and support of various mission-critical technologies within semiconductor equipment.
• Technical responsibilities included, but were not limited to administration, escalation support, configuration, implementation, and troubleshooting of various enterprises semiconductor technologies.
• Professional responsibilities included project management, change management, scheduling reports to management as needed, and following company policies and procedures.



Education:
Certified WAN Engineering Program LANWAN Professional
Bachelor of Electronic Engineering DeVry Institute of Technology



Affiliations:
TECHNICAL CERTIFICATIONS& SKILLS
 Certified WAN Enterprise Administrator CWEA
 Cisco Certified Design Associate CCDA
 Cisco Certified Network Associate – Voice CCNA – Voice
 Cisco Certified Network Associate – Wireless CCNA – Wireless
 Cisco Certified Network Associate – Security CCNA – Security
 Cisco Certified Network Associate – Routing/Switching CCNA – R/S
 Certified WAN Professional CWP
 CompTIA Network+ Network+
 CompTIA A+ A+
 Microsoft Certified Professional MCP



Skills:
TECHNICAL SKILLS DETAIL
Cisco Routers/Switches: Cisco IOS, Routers (3900, 2900, 1900, 800), Cisco Catalyst (6500, 5500, 4900, 4500, 3000, 3100), Cisco Nexus (1010/1010x, 2000, 5010, 5020, 5548P, 5548UP, 7000).
Connectivity & Hardware: Exchange Server, Blade Servers, Web Servers Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, RAID systems, Cisco ASA 5500, CDP, Frame-relay, PPP, ACL, NAT, PAT, RIPng, RIP, RIPv2, OSPF, EIGRP, BGP, MPLS, VTP, SNMPv3, TCP, UDP, Static Routing, NBMA, Sonet, VLAN, HSRP, STP, SVI, CEF, Etherchannel, BPDU, Portfast, GLBP, VRRP, Cisco UCCE, D/I Mux III, Coastcom AIM
Security Technologies: AAA, IPS/IDS, TACACS+, RADIUS, SSH, VPN, Cisco ACS, Data Loss Prevention, IPSec, Data Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Port Security, MAC Address Filtering, IPS/IDS, NPS.
VoIP/Telephony Technologies: VoIP, IP Phone, Catalyst, CUCM, QoS, PoE, CME, CUE, Port Security, MAC Address Filtering,SIP, MGCP, RTP, SCCP, SRTP, UCCM, UCCX, 4ESS, DMS-20/TOPS, 3620-D, Trunking, 4-Wire E/M, Z-Wire, Central Office Mainframe, Sub-Intraframe, Ethernet.
Wireless Technologies: 802.11 a/b/g/n, WLAN, WAP, AP, SSID, LWAPP, CSMA/CA, Cisco ACS.
Juniper Technologies: JUNOS, Juniper E-Series, Juniper M-Series, Juniper MX-Series, Juniper T-Series, Juniper E120, Juniper E320, Juniper ERX1440, Juniper M160, Juniper M320, Juniper MX480, Juniper MX2010, Juniper MX2020, Juniper T4000, Juniper TX Matrix, ScreenOS.
Monitoring Tools/Apps/OS: Finisar, Wireshark, Remedy, Openview, Cacti, Nagios, VMware, Solarwinds, F5, Cisco Works, LogicMonitor, Cisco Security Manager Suite, DNS Servers, DHCP Servers,Unix


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