Business Analyst - Information Technology Resume Search
Business Analyst - Information Technology Resume Search
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Business Analyst Resume


Desired Industry: Information Technology SpiderID: 73058
Desired Job Location: Ypsilanti, Michigan Date Posted: 7/22/2014
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 55000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:

Results-driven, competent, and dynamic
project management professional, powered
with expertise in directing all aspects
of the

information technology (IT) and all
facets of projects. Exemplify stellar
reputation in delivering numerous
projects within the

constraints of scope, quality, time, and
cost. Excel at setting vision, strategy,
and tactics, as well as providing
innovative

business solutions and infrastructure
toward fulfillment of established goals.
Demonstrate profound expertise in
evaluating

business processes, systems or
technology changes; striving for ways to
increase productivity, optimize
efficiency, and reduce

costs. Leverage detail-oriented nature
with proven ability to multitask in a
competitive, multiplatform, and fast-
paced

environment. Possess an Employment
Authorization Card.


Experience:

RELATED EXPERIENCE

PROGRAM MANAGER - LEADER, IRAQ OCT
2011–JUN 2013

Administered the analysis, definition,
and documentation of system and business
requirements with clients. Spearheaded
the

coding, unit testing, debugging,
documentation, and delivery of
customized solutions using Microsoft
Project. Demonstrated

proficiency with Microsoft SQL Server in
developing reports. Carried out ongoing
auditing of configuration requests to
validate

process success. Resolved and determined
solutions for production application
issues. Maintained frequent interaction
with

software developers and/or vendors to
report deficiencies and request
enhancements under time constraints.
Fostered positive

working relationships with business
partners and IT technical resources by
employing application and process
subject matter

expertise.

Notable Contributions:
- Provided expert oversight to the
development of database systems and user
interfaces for pharmaceutical companies
to

optimize operational efficiency, offer
exceptional customer service, and boost
profitability
- Diligently managed the
completion of personal information
management (PIM), a centralized employee
database, that

efficiently store all aspects of
employee information, which included the
implementation of the following modules:
- Sophisticated HR module that
eliminated paperwork and manual
management of attendance and project
timekeeping
- Time and attendance management
module that automated timekeeping-
related process while minimizing
attendance policy

errors
- System administration module
that offered centralized control to the
human resource manager or other
personnel to carry

out basic human resources functions,
while defining organizational structure
or pay scale
- Initiated the development of
large-scale software systems, using
object-oriented programming language
such as .NET

Framework and Visual Studio
- Played a vital role in analyzing
business requirements, generating
project specifications, converting them
into code,

and applying knowledge of computer
programming techniques and computer
languages

SOFTWARE DEVELOPER - TRADE BANK OF IRAQ,
IRAQ FEB 2010–SEP 2011

Took charge of installing and testing
new database on Windows-based server.
Wrote the user’s manual and facilitated
training for

staff to enhance their competencies in
utilizing the database system. Pivotal
in creating and documenting scalable and
robust

client/server and n-tier systems. Worked
collaboratively with the Project
Development Team in troubleshooting
functionality

problems.

Notable Contributions:
- Established and implemented
guidelines on the proper usage and
acquisition of software while ensuring
the protection of

vulnerable information
- Instituted security measures to
safeguard information in computer files
against accidental or unauthorized
damage,

modification, or disclosure
- Leveraged industry expertise in
developing and implementing web and
stand alone or client/server application
using .NET

technology and other emerging
technologies
- Gained comprehensive experience
in designing normalized SQL-compatible
database and Oracle schemas
- Led the seamless development and
implementation of user-centric and
intranet application which is both high
quality and

high performance

BUSINESS ANALYST - LEADER, IRAQ OCT
2005–DEC 2007

Rendered high-level of assistance in
testing new releases of large-scale
systems and solutions. Maintained
proactive engagement

in gathering user-requirements for new
functionality of the Part Master
Systems. Built and maintained long-term
quality

relationships with management, users,
contract resources, developers, vendors,
and other IT teams. Advised managers,
technical

and professional IS staff, and system
users in developing and implementing the
operation, maintenance, installation,

modification, and construction of
information systems. Collaborated with
IT program managers, business partners,
and IT

technical resources to plan and execute
billing system tasks for business
activities and enterprise software
releases. Regularly

interfaced with business partners in
drafting billing system
requirements/enhancements and
configuration changes, and supported

these requests during internal/external
meetings with internal IT Software
Configuration Team, IT business
liaisons, IT

developers, and IT project managers.

Notable Contributions:
- Improved business process for
existing systems through frequent
collaboration with the business users
- Exemplified remarkable
leadership skills in managing all phases
of the project from requirements
gathering, quality

management, and on-time delivery

COORDINATOR - US ARMY, BAGHDAD, IRAQ
JUL 2004–AUG 2005

Played an integral role in the
development of interfaces for printing
soldier’s ID’s using Visual Studio C#.
Contributed in

maintaining network systems and
installing Internet antennas and towers.
Conducted comprehensive training for
staff in utilizing

Microsoft Office.

Notable Contribution:
- Fulfilled expanded
responsibility as the technical adviser
for computer systems, interpreter, and
hardware procurement

assistant



OTHER EXPERIENCE

MARKETING COORDINATOR - SALAWY, MALAYSIA
MAR 2008–JAN 2010
LOGISTICS COORDINATOR - UNITED NATIONS,
AMMAN/MARJ AL-HAMAM, JORDAN OCT
2004–JAN 2005


Education:

EDUCATION

BACHELOR OF SCIENCE IN COMPUTER
ENGINEERING AND INFORMATION
TECHNOLOGY/SOFTWARE ENGINEERING: 2004
- University of Technology, Baghdad,
Iraq


Affiliations:
-----


Skills:

CORE STRENGTHS

- Programming and Coding -
Project Management and Operations
- Comprehensive Research and
Analysis - Continuous
Process and Performance Improvement
- Leadership, Training, and Team
Building - Technical
Support and Troubleshooting
- Problem Resolution and Decision-
Making - Outstanding Customer
Service and Relations


Additional Information:

PROFESSIONAL TRAINING

Logistics Training, United Nations
Assistance Mission for Iraq (UNAMI)/EAD/
Amman Support Group: 2004



CERTIFICATIONS

Project Management Professional (PMP),
Project Management Institute (PMI): Jun
2014- Jun 2017
Certified Associate in Project
Management, Project Management Institute
(PMI): Mar 2014–Mar 2019
Cisco Certified Entry Networking
Technician: Dec 2013–Dec 2016
Cisco Certified Network Associate (CCNA)
Routing and Switching, Cisco: Dec 2013–
Dec 2016
Oracle Forms Developer Certified
Professional: Mar 2009
Oracle PL/SQL Developer Certified
Associate: Feb 2009
Oracle Forms Developer: Build Internet
Applications: Feb 2009
Oracle Database Administration: Jan 2009
Introduction to Oracle SQL: Jan 2009

Microsoft Certified Professional
Managing Projects with Microsoft
Project: Jul 2014
Designing and implementing databases
with Microsoft SQL: Oct 2008
Developing and Implementing Windows-
Based Applications with Microsoft Visual
C# .NET and Microsoft Visual Studio
.NET: Sep 2008



TECHNICAL ACUMEN

SOFTWARE: Microsoft Office Suite:
Word, Excel, and PowerPoint, MS Project
Microsoft Visio, ERP SAP BI/BW

PROGRAMMING LANGUAGES: Delphi, C++,
Visual C, HTML, C# and Matlab, SAP ABAP

OPERATING SYSTEMS: Microsoft
Windows, Windows Server, MS-DOS, Linux

DATABASE: SQL, PLSQL Oracle,
Microsoft SQL, Microsoft Access


Reference:
Available upon request.


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