System Administrator - Information Technology Resume Search
System Administrator - Information Technology Resume Search
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System Administrator Resume


Desired Industry: Information Technology SpiderID: 72882
Desired Job Location: SPLENDORA, Texas Date Posted: 6/30/2014
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage: 55000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: No


Objective:

Goal-focused and analytical professional
with expertise in project management,
network and system administration, staff
training and supervision, and conflict
resolutions; completed with ability to
develop process improvement initiatives
toward operations efficiency.

- Expert at administering highly
complex projects utilizing cutting-edge
technology tools and methodologies;
while ensuring compliance with time and
budget constraints
- Innovative and analytical in
providing high-caliber technical support
across diverse IT aspects, such as
network-related systems, telephony, and
Windows server environments
- Accustomed to cross-disciplinary
collaboration and management in
accomplishing varying technical and
leadership responsibilities
- Keen and methodical in dealing
with and resolving various diverse
technical issues, demonstrating in-depth
awareness of IT best practices and
principles


Experience:

PROFESSIONAL EXPERIENCE

DIVERGYS, HUMBLE, TX
TEAM LEADER | PROJECT MANAGER | ENGINEER
- JUL 2009–PRESENT
- Oversee the daily functions and
provide high-level technical assistance
to the Service Desk Team.
- Meticulously create project
plan, goals, and budgets based on
resource requirements.
- Organize work schedule and the
delegation of workloads.
- Enforce strict adherence to
allotted budgets and time frames through
expert organization and management of
overall phases of projects.

Notable Accomplishments:
- Demonstrated in-depth technical
credibility in accomplishing varying
responsibilities, which include:
- Design and implementation of
internal systems, such as customer-
facing hosted and cloud environments
- Provision of technical support
to team members on system- and network-
related requests
- Administration of overall remote
telephony service and support needs for
customers

UNITED STATES ARMY
COMMUNICATION SPECIALIST - NOV 2001–NOV
2012
- Spearheaded the installation,
operation, and maintenance of signal
support systems, such as radio, wire,
and battlefield automated systems.
- Facilitated training in the
operation of automation and
communications systems and signal
support equipment.
- Proactively engaged in managing
the information services which involved
planning, supervision, and execution of
unit-level maintenance programs for
signal equipment.
- Generated comprehensive
documentation of signal operations
orders and reports, while ensuring
adequate supply of necessities for the
operations.
- Implemented self-developed
communications security (COMSEC)
management policies and guidelines
across the division.
- Administered more than $1M of
information systems and devices,
including automation setup,
accountability, distribution, and
troubleshooting.
- Managed five enlisted soldiers
deployed in two different locations.

Notable Accomplishments:
- Accomplished the design,
installation, and implementation of 10
servers, fiber optic, CAT5 cable,
computers, civilian satellites, wireless
routers, and tactical radios; as well as
the configuration and management of
communication network for 2,500 deployed
soldiers.
- Provided sound recommendations
to the senior leadership that generated
significant improvement in operations
and system security.
- Assumed a week management of
helpdesk operations that led to the
resolution of 300 logged problems.
- Received numerous Army
Commendation Medals (ARCOM) and
Certificate of Achievement for exemplary
performance in accomplishing assigned
tasks.


Education:

EDUCATION

BACHELOR OF ARTS IN BUSINESS MANAGEMENT:
IN PROGRESS
Lone Star College, Kingwood, TX


Affiliations:
-----


Skills:
-----


Additional Information:


CERTIFICATIONS

Microsoft Certified Technology
Specialist (MCTS) Server 2008 Network
Infrastructure
Certified ConnectWise Administrator |
Certified StorageCraft Master
Certified SonicWALL Security
Administrator



PROFESSIONAL DEVELOPMENT

Professional Leader Ship Course (PLDC) |
Basic Non-Commissioned Officer Course
(BNOC)



TECHNICAL ACUMEN

Microsoft Server (2003, 2008, and 2012)
| Microsoft Small Business Server 2003,
2008, and 2011
Microsoft Office Suite | Operating
System (Microsoft Office365, Windows XP,
Vista, 7, and 8)
Microsoft Exchange | Active Directory |
Dynamic Host Configuration Protocol
(DHCP)
Domain Name System (DNS) | SQL
Programming Language | Internet
Information Services (IIS)
Citrix | Virtual Desktop Infrastructure
(VDI) | Voice-over-Internet Protocol
(VoIP)
iPhone | iPad | Android | Microsoft
Surface | SonicWALL Firewalls | Various
Switches


Reference:
Available upon request.


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