Collection Bankruptcy - Collections Resume Search
Collection Bankruptcy - Collections Resume Search
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Collection/Bankruptcy Resume


Desired Industry: Collections SpiderID: 71764
Desired Job Location: Fort Worth, Texas Date Posted: 3/8/2014
Type of Position: Full-Time Permanent Availability Date: 3-15-2015
Desired Wage: 45,000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent Willing to Relocate: Undecided


Objective:


Marquetta L. White

682-241-5826

marquetta.l.white@gmail.com

Objective: To be a positive asset to a
company by exceeding departmental goals
in providing exceptional customer
service. To work in a challenging
environment which allows me to utilize my
acquired skills, knowledge, and
experience that facilitates development
and excellence.

Experience: Regional Acceptance
Arlington, Texas

Collection Professional December 2010 to
Current

In a call center environment
professionally assisted researching and
resolving delinquent auto loan. Held
accountable for individual portfolio.
Position require intensive skip tracing
skills, effective communication and
negotiation while providing exceptional
customer service when collect debts.

Cook Childrens Medical Center Fort Worth,
Texas

Medical Receptionist May 2008 to June
2010

Provided exceptional customer service
assisting patients with registration in a
hospital setting. Worked with numerous
programs to provide accurate information
and account updates. Verified insurance
premiums , placed reminder appointment
calls and collected insurance co-pays.

GMAC/ Avail Search Group Fort Worth,
Texas

Loss Recovery Collector March 2007 to
January 2008

Placed outbound calls pursuing payments
for charged off automobile accounts and
delinquent loans financed by GMAC in a
Call Center environment. Position
required effective skip tracing skills as
well as professional communication skills
while using a variety of practices and
procedures when trying to collect a debt.

Chase Finance Arlington, Texas

Loss Mitigation/Customer Service
Professional May 2005 to March 2007

Provided collection assistance for past
due accounts while providing customer
service support to current borrowers in a
Call Center. Provided multiple strategies
for fulfilling loan repayments depending
on the type of loan debt or delinquency.
Assisted customers with account
corrections and updates while promoting
products for the company and meeting
daily objectives and goals.

Excel/Vartec Telecom Addison, Texas

Customer Service Associate/Collections
September 2002 to March 2005

Answered calls for residential phone
service and promoted products for the
company. Worked with programs: Toolbar,
Verizon, and Quest to retrieve account
information to provide accurate
information. Responsible for researching
and resolving past due orders, payments,
and complaints to ensure customer
retention and satisfaction. Trained for a
variety of practices and procedures when
trying to collect a debt. Preformed
several tasks to get customers issues
rectified.

John Peter Smith Hospital Fort Worth,
Texas

EKG Tech\ Patient Register August 2000 to
August 2002

Performed electrocardiograms, holter
monitors, and stress tests. Clerical work
included: extreme amount of filing,
scheduling, courtesy phone calls, and
verification of insurance. Also worked in
a Call Center as a patient register
taking inbound calls for patient
registration, classification, and payment
posting. Assisted with scheduling
appointments for specialty clinics.  

Education: Fort Worth Adult Education
Center Fort Worth, Texas Graduate  


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